Centara Hat Yai is located in the heart of the city's commercial, shopping and entertainment centre, situated above the Central Department Store in Hat Yai. The hotel is accessible by air (20 min drive from the airport to hotel), bus, or train from Bangkok. Hat Yai is the South's largest and busiest commercial and shopping hub, well-known as the bustling "Gateway to the South in Thailand".

At the heart of this southern capital, Centara Hat Yai is 18 storey unique building which featured the perfect blend of world class facilities and services to business, as well as leisure travelers who expect comfort, convenience, and warm Thai hospitality. The hotel offering well-appointed rooms and suites enhanced of facilities including dining and entertainment services and fitness centre.

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