Travel review of Samui Mermaid Resort, Samui (41 hotel reviews)

*Reviews of recent stays*	*Comment on the hotel*	*The* *reservation service*
Jaqueline Singh 2008-03-12 until 2008-03-22	Samui Mermaid Resort, Big Buddha Beach I liked the hotel. The only problem I had was, if you don t hang the make room up now sign on the door, they will NOT make up your room automatically. However, the food at the adjacent restaurant was excellent (24-hour room service!). It was also well-priced. The bar next to the rooms on the side of the road opposite the lobby is amazing. The bartender s name is Bud. He s been working there for 3 years and he s quite the character. Order the Baghdad Special, it s a great drink. All in all, the rooms are nothing to call home about. They re extremely basic - However, the price is right, and it s in a relatively calm location versus being in Chaweng or Lamai. The bungalows and the pool area are all neat and nice. The staff is pretty friendly, and they have internet access/wifi for (cheap) purchase in the lobby. They will give you a free ride to/from the airport (10 mins away). All in all, I stayed about 10 days and don t regret it one bit. It was a good value. If you re a light sleeper and plan on sleeping during the day... Planes pass overhead about once an hour/once every two hours. Very close overhead.	The booking service worked perfectly. They had my reservation in their system and I paid for a taxi from the airport - They thought I was coming in later than my actual arrival, and were a bit vexed about this :)
James Gregory 2008-03-07 until 2008-03-08	Samui Mermaid Resort, Big Buddha Beach Close to both the airport and ferry to Ko Phangan. Overbuilt and frayed around the edges. Very loud plane noise overhead.
Mr David Horn 2008-03-06 until 2008-03-10	Samui Mermaid Resort, Big Buddha Beach Ok resort, reasonable location. Great restaurant (same resort, just over the street) with the best Thai Green Curry we had anywhere during our stay in Samui. Rooms are clean and pleasant, but we had to have cold showers for the first day...but in my opinion..for the same price there were better nearby alternatives. Breakfast was not included in the price of our rooms because we had booked online(???) despite a sign in reception stating all room prices included breakfast.And the waitress in the restaurant was very unhelpful. Also we were told that we would get a free airport pick up, but the hotel did not send a taxi and said they had no record of this arrangement. (They did not refund the 400 baht taxi fare) All in all, an OK resort suitable for maybe a few days if you are visiting that end of Samui, or want to be near to the airport.	Great reservation service with quick response to emails...but.....despite an email from sawadee confirming that we would get a free transfer from airport, it seems that the hotel were not notified?
Claire Allen 2008-02-29 until 2008-03-01	Samui Mermaid Resort, Big Buddha Beach We stayed just one night before we headed to Koh Phangan, as the ferry terminal is just 2 mins up the road. When we arrived, they weren t aware of our booking, but despite having booked a seaview and paid for one, we were given the room closest to the main road. There was a party on in the bar opposite till 2am, with loud music which was a pain! Although this may just be a once off? The beach was beautiful that the hotel backed on to, but the pool was small and the food just ok in the bar. Breakfast was meant to be included, but we had to pay for it, but it was cheap anyway. Wouldn t recommend for a few days or weeks holiday, but perfect if flying in to Koh Samui and need to overnight before getting ferry to Koh Phangan, they even dropped us to the terminal 2 mins up the road, which was very nice of them.	No problems booking with sawadee, however hotel, couldn t find booking when we arrived!
John clyde durham 2008-02-21 until 2008-03-05	Samui Mermaid Resort, Big Buddha Beach Great accommodation for the price.all the staff are very helpful.Accommodation is clean,made up daily if you want,meals delivered to room if your staying in watching tv or on varanda.lovely grounds and swimming pools.tom yam soup is great,very spicy.Plenty of bars and restaurants within walking distance.Hotel also hire out mopeds for touring island.All in all a great place to stay.Planes overhead a bit loud but did not bother me.Second time here and will definetly be back again.	booking service is very easy and straightforward,quick responce.
Torsten Gassmann 2008-02-08 until 2008-02-09	Samui Mermaid Resort, Big Buddha Beach to the customer service center thank you for your email. but i have to say that i will not recommend your hotel to anybody here in germany. as i feel cheated. we had to put 500 bath per room behind for the minibar in the room. our friend checked out an hour before us to catch his flight, when it came for us to check out, we only got told that the money has been givin?to our friend. now as we are back here in germany we spoke to our friend and he denied any knowledge of it. so you have to understand that we are not very happy to know that we have been cheated. as we do not really speak any english we could not really get our point across. so as i am going to thailand every year i will not consider staying at your hotel again. regards torsten gaßmann
David Turpin 2008-01-29 until 2008-02-04	Samui Mermaid Resort, Big Buddha Beach Great location on the beach - near airport but no real problem with noise. Staff very helpful. Deluxe rooms pretty good BUT showers not good - cold water. leaking and poor drainage. Would stay again though as we enjoyed the location.
Axel von Ledebur 2008-01-20 until 2008-02-02	Samui Mermaid Resort, Big Buddha Beach A very comfortable resort on low price level. The staff is very friendly and is 24 hours in charge. I was picked up at the airport as well as brought back to there by a hotel owned comfortable car. The rooms and bungalows on the other side of the main part of the hotel are suitable indeed for the low price and are cleaned up and equipped with new towels every day. If the noises of incomming airplanes will not disturb you, you will enjoy your stay at Mermaid resort any way, like I did. I would come back there any time.	The booking service was without any problems. Everything went out very easy and comfortable. Well done!
Helen Grainger 2008-01-20 until 2008-01-21	Samui Mermaid Resort, Big Buddha Beach Stayed one night as it was close to Big Buddha Pier for the ferry over to Ko Phagnan. The bungalows were very nice and there was enough amenities as you would need (pool, bar, restaurant. The surrounding area was a bit of a dissapointment as it was mainly desserted of much life and the bars were quiet. I think if you stayed for more than 2 nights you would be better off further along in Bophut or fishermans village. Also right under flight path - very noisy.	Excellent service. V Quick and effcient.
Mrs Isabel Eastwood 2008-01-13 until 2008-01-14	Samui Mermaid Resort, Big Buddha Beach The room was clean and adequate for our needs, a stop-over. We arrived at 9.30pm and left early the following morning. Being under the flight path I would not have wanted to stay for any length of time but was fine for a night.	Efficent
DAWN LEWIS 2008-01-11 until 2008-01-12	Samui Mermaid Resort, Big Buddha Beach I had an absolutely fantastic time here. I can not fault the place one the bit. The fan room is sufficient at 600 baht a night. The staff can not do enough for you. Bert in the bar by the pool is also good fun and make sure all your needs are catered for. I stayed at the Mermaid 3 times during my 3 week visit to Thailand and I will definately go back without doubt... FANTASTIC PLACE!!	Tip top no faults at all.
SCHWARZ Franz 2008-01-11 until 2008-01-12	Samui Mermaid Resort, Big Buddha Beach the resort is good for 1 night, because it is very noisy, the reason is the airport nearby, sorry. For a longer distance you get problems with your ears. The staff is o.k., also the management. Rooms o.k.
Olli 2008-01-06 until 2008-01-07	Samui Mermaid Resort, Big Buddha Beach Stayed in Mermaid Resort when transiting through Samui island. Helpful staff, nice and clean pool, rooms are ok and clean. The place is located very near the airport and the planes taking off will cause major noise. For planespotters, a great place though! They also have free transportation to the airport.	Great, as always.
Claire Stewart 2007-12-24 until 2007-12-26	Samui Mermaid Resort, Big Buddha Beach If you will be staying here on a full moon party night, be aware that in the cheaper/standard rooms you may experience some early morning noise. Pools and restaurants are lovely as are the staff. Our bathroom was plagued by an awful smell - think the sewerage system was being overhauled? Promixity to airport is a plus if you don t mind the noise and seeing low flying/landing planes right above you!	Great!
FANG XIAOKANG 2007-09-29 until 2007-10-01	Samui Mermaid Resort, Big Buddha Beach i booked the hotel for 2night, and requested the hotel pick up service already, but when i arrivalled SAMUI airport at 07:05am on Sep 29, there was no body come to pick up us. i was waiting for 30 mins, but there is still no hotel person come to pick up, at the airport meet point,one person he works at sawadee.com company help me to call the hotel to cornfirm if they have come to pick up me, but the hotel phone is no answer, at last i took a taxi to the Mermaid Resort,cost me 200bath, eventhough the hotel is not bad, but gave me the bad firstly feeling. so i canceled one night, and checked out on Sep 30.	booking service is not bad, but i don t know why you confirmed with me there would be a free hotel car to pick up me , but no people came!!!!
Adrian Dixon 2007-09-28 until 2007-10-16	Samui Mermaid Resort, Big Buddha Beach Good hotel with very friendly and helpful staff. Would stay there again.	Very good very efficient
Teresa Morton 2007-05-26 until 2007-05-28	Samui Mermaid Resort, Big Buddha Beach we only stayed at the Mermaid resort for 2 nights. It s very affordable and close to the airport. the staff was very friendly and helpful. They had a free taxi to the airport even at 5:00am. THe airplane flying over was amuzing yet frightening. just to let you know they have 2 areas of the hotel. one side is the beach side and the other is across the street (becareful crossing.) we stayed across the street which is the cheaper accomodations and which is the party people area but you can always go across the street to the nice restaurant and courtyard. All in all its wasn t that bad. I would stay here again just for a transfer night.	easy no problems!
Henderikus Miedema 2007-05-18 until 2007-05-24	Samui Mermaid Resort, Big Buddha Beach I was a little bit woried about the airplane coming over Mermaid Resort. After a short while i was getting used to it. I was not picked up at the airport and had to pay 300 bath to a taxi. Later i found out that they mis understood me and thought i was coming in the morning instead of in the evening. During my stay there was a sort of lizzard in my room. On Samui they called it a Kekkoo. I saw it as my personal pet. It will not harm me. If you need a rest Mermaid offers good price value. Rent for 200 bath a day a scooter at the resort and cruise this beautiful exotic island. You will have a great time.	Send ALL booking information to the hotel cc. This will prevent misunderstanding. (22:00 pm means 10 o clock at night and not 10 o clock in the morning.
Adrian De Santis 2007-03-23 until 2007-03-28	Samui Mermaid Resort, Big Buddha Beach For 600 Baht a night the standard room has everything you need to be comfortable. A good bed, tv with 40 channels, a good working fan but most importantly hot water and a flushing toilet. Management and staff were also very friendly. It is close to the airport and planes do fly over at a very low altitude but not often enough to be annoying. I will definitely be staying here again if I ever return to Samui.	Booking service was very easy. I got a response within a day after I enquired about room availablity.
Der Bedrossian 2007-03-12 until 2007-03-14	Samui Mermaid Resort, Big Buddha Beach Very clean hotel. The only little problem is that the airport is right near and you hear airplanes landing every ten minutes. Personally that didnt even bother me. the room itself is amazingly clean and everything is just perfect. the best place ive stayed so far on the whole island.	good service
J Greyvenstein 2007-03-06 until 2007-03-08	Samui Mermaid Resort, Big Buddha Beach Perfect. Friendly and helpful staff. Beautiful area, just in the right spot for any of the moon parties.	Excellent. Will never use anything else again.
Ivar Nyhaug 2007-02-23 until 2007-02-26	Samui Mermaid Resort, Big Buddha Beach Helpful service, good room, clean and comfortable. Nice swimmingpool and beach. Some noise from airport.	Booking service was helpful and fast.
linda royle 2007-02-04 until 2007-02-06	Samui Mermaid Resort, Big Buddha Beach hotel staff not very helpfull , some of them VERY rude . never got picked upn at airport had to get our own taxi . booked 2 double rooms and got twin rooms , wouldn,t move us or even appologise . pool bar was full of people taking drugs including the bar man .....apart from all that it is a nice hotel resort .	very good service , couldnt have asked for any better ...thank you
Vee 2007-01-15 until 2007-01-16	Samui Mermaid Resort, Big Buddha Beach Good service, we arrived around midnight and it was good to see that there was someone there to show us to our room. We only stayed here one night as we were leaving to go to Koh Phangan the next day. The ferry is only a 10 minute walk away. The room was good and the bathroom was OK. Hope you like planes because you are close to the airport and they fly pretty low overhead!	The booking service is always fast and efficient. Very easy to use. Thank you!
Leena Mäkipää 2006-12-07 until 2006-12-08	Samui Mermaid Resort, Big Buddha Beach Nice hotel, friendly staff. Just stayed there for one night, but could have stayed more. I recommend!
Margriet Cohen 2006-09-29 until 2006-10-04	Samui Mermaid Resort, Big Buddha Beach We found a unexpected relaxing, quiet place. Letterly on the beach. The service was good and we enjoyed eating at the restaurant also close to the beach. Just what we were looking for. Ready for doing it all over again, and for sure we l recomend the Mermaid Resort to our friends and family. Margriet Cohen
Darrell Nicholas 2006-04-27 until 2006-04-28	Samui Mermaid Resort, Big Buddha Beach We only stayed one night as flew in later evening and caught the ferry to Ko Phagan to following morning. Seemed a nice resort and very handy for Big Buddha Pier (about 5 mins walk)	Very good
Simone, Sydney Australia 2006-03-24 until 2006-03-25	Samui Mermaid Resort, Big Buddha Beach Noise is a big problem here! Bar set amongst all the rooms on one side of the road. Plays loud, heavy bass music until between 1am - 3am in the morning. Thought we were unlucky, but witnessed many complaints. One couple had paid in advance for one month and had been putting up with noise every night for a week. Located so close to the airport that you can almost touch the planes as they fly over your room to the airport runway directly behind. Would be great for accomodation if you have an ealry flight out of Koh Samui, however the bar means you will only get a few hours sleep if you are lucky!	Excellent, no problems
Dave Engelbrecht 2005-12-22 until 2005-12-26	Samui Mermaid Resort, Big Buddha Beach Real value for money. The room provide all that was needed. The room was clean and well serviced. The pool area was very nice. Enough eating places in the area. As the hotel is close to the airport, some people may find the noice of the planes a bit much.The price and general condition of the rooms,compensated for the noice. Will stay there again.
Thomas Farrell 2005-12-14 until 2005-12-28	Samui Mermaid Resort, Big Buddha Beach We enjoyed our stay very much helpful & friendly staff,this was our second visit to the Mermaid will visit again sometime in the future	No problems good site quick Response
Lara Kirk 2005-07-24 until 2005-07-27	Samui Mermaid Resort, Big Buddha Beach Beautiful! Excellent setting - lovely grounds. Quiet and relaxing. Very friendly and helpful staff. Would definitely recommend.	Excellent - easy and comprehensive.
Linda Martin 2005-03-31 until 2005-04-01	Samui Mermaid Resort, Big Buddha Beach New, clean and comfortable and very close to the airport. Service and food very good. Due to a change in staff our booking had been mislaid, however this was efficiently sorted out with a minimum amount of fuss.	No Problem
Hayley Bird 2005-02-16 until 2005-02-20	Samui Mermaid Resort, Big Buddha Beach If you enjoy a holiday which includes...road works, dirty beach, dirty pools, unatmospheric restaurants then Samui Mermaid resort is the place for you. The rooms are very basic but they are cleaned. The local area of Ban Rak is dead, and does not have a thai feel to it at all, restaurants are scarce and the only bars are the onces ran by western people. The resort is only 3 mins from the airport so expect to hear and see the planes flying straight over your room every 20 mins. All in all your typical holiday from hell!	Very good, but explanation of the resort was not accurate in the slightest
Joseph Savetwith 2005-01-21 until 2005-01-25	Samui Mermaid Resort, Big Buddha Beach I had a Gardenview room and could also see the ocean also. (room#31) The room was big, had hot shower, air conditioning, semi-private balcony. The front desk happily booked all my tours for me and answered any questions I had. There s an Internet place right across the street. I enjoyed my 4 days of stay there including the Full Moon Festival in which the pier I booked my speedboat was just a few minutes north of the hotel, walking on the beach. Can t find any fault with this hotel, and the price was very reasonable.	Very easy.
Susan 2004-12-18 until 2004-12-22	Samui Mermaid Resort, Big Buddha Beach Very close to the airport (planes fly right over the bungalows about every hour during daytime until 10 at night). No possibility to use credit card (althouth the staff might tell you differently before). Very good food in the restaurant (across the road from reception). The restaurant also belongs to the resort. Beach is a little disappointing (only about 5 meters wide). Free pick-up from airport and wake-up calls do not always work.	Easy to book via internet. Credit card payment possible via internet.
Lauren Hannah 2004-11-22 until 2004-11-27	Samui Mermaid Resort, Big Buddha Beach We were all very impressed with the resort. The accommodation, location, resort, facilities and most importantly, the friendliness and helpfulness of the staff were exceptional.	This too I was impressed with. I had left the booking of accommodation to the last minute but still they had my booking for when I arrived, which was a relief. I have used you before this occassion and will most definitely use you again - keep up the good work.
Jonathan Edwards 2004-09-29 until 2004-10-08	Samui Mermaid Resort, Big Buddha Beach Lovely hotel, excellent value for money, and the most accomodating and friendly staff.	Fine
Hirao Wataru 2004-09-18 until 2004-09-19	Samui Mermaid Resort, Big Buddha Beach I am japanese.I stay Aircon Room at off-season.The room is new,clean,wide,near airport and lower price.Staff is kindness,english speaking.Pool is nothing but seaside. I will stay next.	quick responce.best.

Travel review for Samui Mermaid Resort in Samui Thailand. Read 41 reviews by people who have visited this samui hotel.