Travel review of The Old Phuket Hotel, Phuket (96 hotel reviews)

*Reviews of recent stays*	*Comment on the hotel*	*The* *reservation service*
Robert Strom 2008-05-05 until 2008-05-12	The Old Phuket Hotel, Karon Beach We spend our time at this hotel in the beginning of low season and because of that the hotel had limited service (for example)limited breakfast and lunchtime) despite the hotel was at least occupied to 50 %. When we had our first lunch at the hotel they wanted to us to pay according to the new meny eventhough we shown an old one. The waitress did not want to change the bill until the manager told her so. Several other times the staff in the reception was unwillingly to help you with out discussion. The manager though was very nice and helpful. Overall got location (close to the beach,restaurants) but the hotel is not worth the cost of staying here (we paid lower price due to low season). Will not stay here again if we visit Karon Beach again.	As always very efficient and good.
Catherine and Patrick 2008-04-23 until 2008-04-26	The Old Phuket Hotel, Karon Beach Stayed in a private spa room for 3 nights and loved it, quiet location, some restaurants and shops within walking distance, Karon beach wonderful, Karon village good for shopping and nightlife. It s only a short walk to the beach, and you can rend a deckchair or sit in the sand. Room was great, modern, with an open-air shower. The staff at reception don t speak such good english but they still go out of their way to work things out. So all in all, a great place, far from the hustle and bustle, nice colonial feel to it. We would definitely go back if staying in phuket.	Great, as usual. Thanks.
Sebastian Ewert 2008-04-21 until 2008-04-24	The Old Phuket Hotel, Karon Beach Very nice, good service, clean and comfortable rooms. Good and rich breakfast. Staff was very friendly.	I can only recommend the Old Phuket!
Carsten Müller 2008-04-17 until 2008-04-20	The Old Phuket Hotel, Karon Beach A nice hotel, the rooms are clean and the staff is very friendly. Breakfast is ok, you will find everything you need. Absolutely recommendable for that price	perfect
Smadar 2008-04-17 until 2008-04-19	The Old Phuket Hotel, Karon Beach We found the best people in this boutiqe hotel, They were very hospitel, & offerd us to stay till the time for our flight, after we left the rooms. the spa rooms were magnificent,next time in phuket - we ll be back to this hotel , it made our staying there - the best ever!!!
Nicola Psenner 2008-04-14 until 2008-04-16	The Old Phuket Hotel, Karon Beach The room (Jacuzzi Twin) was wonderful. We liked the pure style very much and had a lot of fun with the Jacuzzi. The personnel was very polite and helpful and the room clean. The only thing which was a little uncomfortable was, that we had the last first room (beachside) and the fence door was so far away. Perhaps you could think of installing small fence door at several positions of the white fence. Thank you for a wonderful stay in KARON, I was really positively surprised as we are the typical backpackers and just had to stay in Phuket because of our flight to Bangkok.	Booking service via Thailands-Inseln.de was very comfortable. We will do it again if we have the chance to go back.
TYRONE WELCH 2008-04-11 until 2008-04-14	The Old Phuket Hotel, Karon Beach very beautiful hotel. had no issues checking in. stayed in the superior with spa outside on balcony. the spa was little dirty though, only downside on our entire stay. everything is nice and clean. would go back here anytime, and recommend to all.
yelvington 2008-04-06 until 2008-04-11	The Old Phuket Hotel, Karon Beach We found the Old Phuket comfortable, quiet, and very secure. You need ID to enter the grounds. Breakfast was good. Third floor rooms place you right next to the pool, which was lovely and not crowded. Wish the pool would stay open later. Hotel made our day boat trip reservations but we learned you can cut price in half by walking down the street to any of the agencies. NOTE: After reserving the room, call the hotel and have them arrange airport pickup. Cabs late at night will rip you off. Our ride cost 1300 baht and the hotel charges much less.	I ve used Sawadee a couple of times and would recommend them.
Louise Bech Laursen 2008-04-03 until 2008-04-06	The Old Phuket Hotel, Karon Beach The Old Phuket Hotel is highly recommendable. It s the cleanest and most professional hotel we experienced within the 2 weeks we stayed in Thailand. The staff is unquestionably also great and show a natural concern for your well-being at the hotel!!!	The best booking service available. Fast and dependable!!!
Linda Andersson 2008-03-28 until 2008-04-02	The Old Phuket Hotel, Karon Beach I do NOT recommend this hotel to anyone. We read at their web page that they should offer new deluxe room which we paid 2700 bht/nigh for. The only thing that looked new in this room was the painting on the wall. Bedcover and sofa full of stains in two of their deluxe rooms. We had to change room the first night due to ants in our room. Please be aware of that there is construction work going on early in the morning until midnight for two new buildings. Its a BIG disappointment that they do not inform you about this before you arrive. So for persons looking for a quiet and a nice place to relax in I would recommend to look for another hotel.
jennifer stokes 2008-03-22 until 2008-03-27	The Old Phuket Hotel, Karon Beach very friendly and helpful. nice pool. good size room. close to beach. good breakfast. child friendly!	great!
Krishnamoorthy Sivaramakrishnan 2008-03-21 until 2008-03-24	The Old Phuket Hotel, Karon Beach Good hotel. Nice ambience. Our room was clean & comfortable. We stayed in a spa deluxe room which has a jacuzzi in the balcony. The reception staff speak decent English. The complimentary buffet breakfast was adequate. However, the hotel is quite particular about the check out time and would not accomodate us for even an extra half hour! The hotel is conveniently located. It is a few mins. walk from Karon beach. There are also numerous stalls a short walk away where you can get good bargains on clothes, bags, some handicrafts, etc.	Fast, efficient & very convenient.
Stuart Nicholls Unsworth 2008-03-14 until 2008-03-24	The Old Phuket Hotel, Karon Beach Excellent! The room was lovely and our only criticism was that the bed was very hard. Staff were very helpful and friendly and we enjoyed the breakfasts. We will return!	As usual very good
nigel chapman 2008-03-05 until 2008-03-09	The Old Phuket Hotel, Karon Beach very nice hotel in an excellent location, although during our stay there was building underway on i understand is to be a new reception, the banging started quite early and finished quite late, it would have been nice to have known this before booking.	faultless!
Pressi Claudia 2008-02-28 until 2008-03-04	Old Phuket Hotel, Karon Beach a unique boutique hotel, as they call it. very friendly and helpful staff. we stayed in a jacuzzi room, all these rooms are situated in front of the main building, it s like being on your own. large rooms very tastefully equipped,in a japanese-minimalist style.2 light faults: breakfast and swimming pool area too small and very crowded. the only thing we could not stand was the rudeness of north-european guests (this area of phuket is very popular among them), but it doesn t depend on the hotel....I sincerely recommend it, real value for money.	well done, but we would appreciate if you could confirm inquiries/reservations faster than 24/48 hrs, especially during high season
R.COCKS 2008-02-26 until 2008-03-09	Old Phuket Hotel, Karon Beach Very good Hotel, with excellent staff and management. Room was good size, very quiet.Everything worked well.Very clean and well maintained building. Hotel taxi service very good and fair price. Breakfast was OK. Swimming pool on third floor was fine.In a quiet part of Karon beach. guests seemed to be from Sweden,Finland and Russia, no Brits!We would return to this hotel.	No problems.
Valerie Reena 2008-02-23 until 2008-02-26	Old Phuket Hotel, Karon Beach My experience with Old Phuket Hotel was indeed unpleasant and awlful.. I have booked for a Private Jazzcuzi room, the most expensive room in the hotel and yet all I received throughout the entire stay were bad services. From the unplesant check in on the day of arrival to the day I checked out, most of the staff with an exception of one duty mananger, have only demonstrated impolite, unpleasant services. These experiences were both appalling and surprising as I have visited Phuket and stayed in at least a dozen different hotels before. Never had any problem with any of them! If bad service is what you can put up with, by all means stay in this hotel. Otherwise, my advice is to take your money to other establishments where they value providing quality customer services and extend the true thai hospility for a better value of your money.	Fast and effective.. I normaly book my hotels in Thailand through Sawadee. Well recommended.
Antoinette Gunnarsson & Krister Gunnarss 2008-02-18 until 2008-02-23	Old Phuket Hotel, Karon Beach We are more than satisfied! Friendly and helpful staff! Nice and clean room. We will sure return to this hotel if we will be back for Karon beach in Thailand.	Exellent! Thank you Thida
Carp Raluca Ioana 2008-02-01 until 2008-02-07	Old Phuket Hotel, Karon Beach We stayed at Old Phuket hotel from 1.02 till 7.02, in Private jacuzzi room. The room was very chic . Is so good when returned home from the beach to be in the jacuzzi in your private court yard. We loved very much too, the outside shower from the backyard. The room and the bathroom are big and very clean.The staff is friendly and helpful. The beach is very close to the hotel and there are a lot of restaurants and shops in the neighbourhood.A good hotel.I will certainly stay here next time in Phuket.	The booking service with sawadee.com was perfect.Thank you, Sawadee.
Judith KENWORTHY 2008-01-11 until 2008-01-12	Old Phuket Hotel, Karon Beach Lovely hotel, stayed in a Terrace Deluxe room and it looks exactly like pictured. Grounds well maintained. Well situated to restaurants and beach. Great friendly staff, allowed us an early check in as my son was exhausted after an overnight flight. Breakfast was quite adequate.	Professional. Prompt with replying emails.
Natalya Lepecha 2007-12-30 until 2008-01-07	Old Phuket Hotel, Karon Beach Old Phuket Hotel was a perfect hotel for a family of four. The family suite was very nice and comfortable. Location couldn t be better. Not more than a five minute walk to the beach past good restaurants and a few shops. Rooms were clean and beds comfortable. The air-conditioner worked perfectly. I would definately stay at this hotel again.
Carlo Alberto Crociani 2007-12-28 until 2008-01-07	Old Phuket Hotel, Karon Beach The Hotel is Good, and i recommend it. It is in a good position in Karon beach.	Sawadee is very good and the on line service is very efficent.
Stian Garvik Roedseth 2007-12-15 until 2007-12-21	Old Phuket Hotel, Karon Beach The Hotel was great. We lived in the Private Jacuzzi rooms, and it s just as shown on the pictures. Very very plesant stay! We are coming back!	Painless and fast comfirmations. Great!
N & R Iardino 2007-11-14 until 2007-11-21	Old Phuket Hotel, Karon Beach This is a lovely hotel with nicely decorated, spacious rooms. The in-room and external environments were kept very clean and the staff was very pleasant. We also appreciated the 5 minute walk to the beach and the free towel service the hotel provided. The gym equipment (only 2 pieces) needs to be replaced as it is rusting and dysfunctional (could be dangerous as well..) NOTA BENE : you will have to pay to rent a chair and umbrella (approx 200B) for the day as the beachfront is not owned by the hotel. The breakfast was quite plentiful, although the buffet offerings did not change (except for the noodle dish). The hotel is well located in the middle of Karon beach, with close proximity to Patong and Kata beaches, giving you the flexibility to beach wherever you wish. We enjoyed our stay at the Old Phuket very much and will definitely stay there again !	excellent and efficient......keep up the great work !
Oyvind Fjeld 2007-10-07 until 2007-10-14	Old Phuket Hotel, Karon Beach We stayed here with two small kids. Hotel and service ok (not the best). There are very few that can speak English in the reception. We stayed in the Jacuzzi room. The room is OK but concrete floor is not matching. We had mosquito’s coming into the room. There is a nice outdoor shower in the backyard, a bath in the bathroom and a spacey Jacuzzi in the front yard. Breakfast buffet is good and quit pleasant to sit outside. There is a very nice swimming pool at the roof of the main building. Hotel is located only a short walk to the beach. Close to the hotel there is a street with almost everything you need.	Excellent service.
Daniele Dani 2007-09-24 until 2007-10-03	Old Phuket Hotel, Karon Beach Very stylish hotel, the terrace room was clean and confortable and the ambience quiet and relaxing.	Fast, efficient and very easy to use
Ronald Fraser 2007-09-16 until 2007-09-20	Old Phuket Hotel, Karon Beach We had a lovely holiday at the old Phuket Hotel. the room was lovely - nice and clean. Staff very Friendly. The jaccuzzi on the balcony was very inviting after a day of sightseeing and a lovely way to relax with a drink. Breakfast was the same every morning and could have had more variety. Overall the hotel was very good value for money and would have no hesitation in staying there again.	excellent no problem with the booking service very fast and efficient.
Amir Shahrain Arbain 2007-08-29 until 2007-08-31	Old Phuket Hotel, Karon Beach VEry nice hotel and good service. We stayed in the Jacuzzi room. The outdoor Jacuzzi was quite private as it is on the balcony and there are a few plants for added privacy. The room is big and it is very good bargain (at off-season). Located in Karon, it is away from the noise and hecticness of PAtong, which is a short scooter ride away. Highly recommended	Good. Have not failed me yet.
Nurimah Rasid 2007-08-19 until 2007-08-24	Old Phuket Hotel, Karon Beach I booked a SPA deluxe double/twin. The room is nice as in the pics.The mini fridge is well stocked (but i dun drink alcoholic drnks).The jacuzzi was great.They hv tour counter, so you can book ur tour at the hotel reception.Loads of tour brochure.It s a walking distance to the beach. They hv few shops just outside the hotel from minimarts to restarurants more tour agency, bike rentals, SPAs, Saloon. The Sauna in the hotel is not free thou(didnt use it, but they put a sign that you must pay to use it.Cant remember how much)Breakfast was so-so.They didnt really change much of the dishes.They serve bacon, ham, bread, butter, jam, eggs, pancake/toast, frien rice, fried noodles, fruits. It was an enjoyable stay.	Easy to book.
Janet Holt 2007-08-14 until 2007-08-22	Old Phuket Hotel, Karon Beach Absolutely beautiful hotel, Sino Portuguese setting. Fantastic attention to detail. Breakfast excellent. Staff always smiling and helpful. We were travelling with a small child and the hotel was child friendly. Stayed in the family suite - two bedrooms and a living room, can highly recommend the family suite. Short walk to the beach and situated in a quiet street just off the beach, a couple of good restaurants near by. Can highly recomment this hotel.	once again excellent, can highly recommend this way of booking hotels, this is the third time I have used Sawadee.
Guy Noyaux 2007-08-01 until 2007-08-04	Old Phuket Hotel, Karon Beach What a pleasure!. Bargain price for low season and such attention to detail, the rooms were exceptionally clean, well maintained and very inviting. The backdrop of mountains are visible from your spacious balcony, the rooftop pool and the open aired colonial verandah. For our off peak season price I was very surprised to find a suitable adequate breakfast array, somewhat lukewarm but good healthy eating. I m sure they don t use Nescafe coffee, cause I had three cups each morning and that chemical substitute Nescafe call coffee didn t appear until our next hotel in Koh Samui.Karon from my earlier recollection of ten years prior was quiet and still is, but walk 1-2 klm towards Kata and you ll find shopping, tailors, bars on a larger scale. The beach is a sheer delight, with patrols in front of the nearby Hilton hotel. Old Phuket is not sea facing, but perpendicular and down a small street lined with quiet restaurants aimed at the Scandanavian tourists. You will search hard for tasty Thai food, but if your not a fussy Australian who is spoilt by living in an asian community here in Sydney, then you will appreciate the price and accessability to western food. Our standard rooms was of high quality and overlooking the terrace rooms across the street, they appeared as advertised on the web site. This place is not thumping with whoop whoop bars, nor is the shopping right on your doorstep, but a 1 -2 kilometre walk either direction will offer you more choices. The beach at Patong during August appeared less appealing and having started our holiday at Old Phuket for three nights, we frolicked in the waves and laid like beachwhales.	Great web service
Glenn 2007-07-14 until 2007-07-16	Old Phuket Hotel, Karon Beach We thoroughly enjoyed our time at the Old Phuket. The staff were very professional and helpful and the room was really comfortable. Would definitely stay at the Old Phuket again.	Excellent as always
Ana & Norbert 2007-07-03 until 2007-07-10	Old Phuket Hotel, Karon Beach We booked a Terrace Room for 7 nights. The Terrace itself is quite small but the chairs are very compfortable to sit for a while outside. The room itself is very nice and lovely equipped and in fact, when you come in, it looks better than the pictures on their web side. The Bathroom has a big tub where is enough space for two. Another highlight is the rain shower outside. Housekeeping did every day a great job! Our booking includes Breakfast - which is ok to have a cup of coffee - but the set up will not blow you away. Prices for the Mini bar quite cheap. Room Service is only until 22.30 o clock. Front Desk / Concierge has friendly but clueless staff - What ever it is apart from the Breakfast timing - you have to find out by yourself. On the other side it was a hassle-free check out and the bill was correct. For a relaxing short break it s the right place. We would come back.	quick respond, booking without any problem.
Mr Keddie Gordon 2007-06-21 until 2007-06-26	Old Phuket Hotel, Karon Beach A very nice hotel and good value for money in a quiet part of phuket 15-20 min from patong or 20-30 min from phuket town . We stayed at low season which seemed perfect as far as crowds where concerned I think any place around phuket would be to crowded in the peak season to much accomodation and not enough services , it has also become the most exspensive part of thailand ..The family room we stayed in was very comfortable , clean and the staff and baby sitting was excellent just a 2-3 min walk to very nice and reasonable priced restaurants and bars as well as massage parlours and tour shops and mini mart nice place for families..We found the best food and prices where 2min taxi--tuk tuk ride ( 100bht ) 10min walk into karon town the beach is nice but has a strong surf most of the time..	Booking service was excellent no problem with booking or credit transaction , also the best price available better than going direct or other accom web sites in thailand
sarahmiria 2007-06-11 until 2007-06-13	Old Phuket Hotel, Karon Beach Good hotel and nice staff. Close to the beach. Clean and tidy. Has a good pool and bar. Some people may not like the hard beds however. I enjoyed my stay.	Fantastic way to book accomadation. Maybe a few too many email to get the booking processed. Other than that, is very good.
Joanne-Marie Sim 2007-06-06 until 2007-06-13	Old Phuket Hotel, Karon Beach Excellent! I originally checked in on the 6th and then extended my stay for another 5 nights. The hotel staff were very friendly and helpful, and were always all smiles. The room was luxurious, very comfortable, and definitely value for money. We felt very at home and our stay at the hotel made our first trip to Phuket unforgettable. We are planning to return, and without a doubt, will still stay at The Old Phuket!	Good.
Per-Anders Karlsson 2007-04-30 until 2007-05-17	Old Phuket Hotel, Karon Beach very nice hotel,friendly staff.close to the beach.	exelent,cant be better.
Crystal Lim 2007-04-30 until 2007-05-01	Old Phuket Hotel, Karon Beach Very nice hotel! The interior is perfect and clean. Not very far from the beach but quite far from the happening place. Quiet environment. Good and friendly staff.But on the day we stayed, Phuket rained heavily and we used the hotel s umbrella but the umbrella is leaking because it is very thin.	Good!
kåre tangen 2007-04-24 until 2007-05-15	Old Phuket Hotel, Karon Beach A good hotel,with a lot of warm people.They are realy doing their best!And that was Good enouch 4 me.!I miss them allready.i will come back if i can in the future!	yeah.this is the way it should be.Perfect!
Vibeke Kallermann 2007-04-24 until 2007-04-29	Old Phuket Hotel, Karon Beach We stayed 5 nights at this hotel in the jazzusi room and it was a fantastic. A bit expensive but worth the money. It was close to the beach and not far from citylife.The pool was very nice too, it was low season so it was not crouded at all. We recomment this hotel very much.	perfect as always
LAI Chi Kin 2007-04-17 until 2007-04-20	Old Phuket Hotel, Karon Beach This is the 2nd time to stay in Old Phuket Hotel through Res24.com. Old Phuket has never disappointed me. Cheap price with excellent service. Very convenience both to the beach, Patong and Kata. Excellent.	Service of Res24.com is helpful and effective.
Thor Jonassen 2007-03-02 until 2007-03-11	Old Phuket Hotel, Karon Beach This hotel has a great potential but unfortunately I was a bit disappointed. I choosed the Old Phuket because it lookes very nice in their web side and because they had a fitness center. Unfortunately none of the avalable equipment in the fitnes room was working properly. So you can just forget about training there. The hotel had no activities during day or night and was very boring. Why not make a BBQ on the roof by the lovely pool and play some music. Invite all the guests for some fun ???. The staf is very friendly but their English skills must be better if they want to serve the guests in a better way. They could also be more helpful and not tell the guests to look up everything on the internett themselves. I had a very nice room with jaccuzi and a small garden in the front and a lovely shower in the back yard. A perfect place if you want to lock yourself in without any view at all. There are walls around your garden and you can t see out at all. You better choose a room with a balcony which is cheaper as well.The cleaning of the jaccuzi was not properly done and I asked the staf to do so. It did not improove. After 9 days there were still an edge of green seaweed in the bottom of the jaccuzi. Such a nice hotel deserve to be cleaned in outside area as well. Leaves, old plants and other rubish was laying around which made a bad impression. Also in my garden there was a lot of rotten plants that could have been removed to make a nicer place. The pool on the roof is nice and pleasant with a small poolbar were you can order lunsj and drinks. The breakfast is very nice and it is lovely to sit outside and eat. In my first holiday ever in Thailand I stayed at the Old Phuket for 9 dayswith my daughter but there is a lot of places in the area that gives more value for the money.	I requested a rooom with seaview but first after 8 different mails you told mee that there were no seaview in the room i booked. Please give more details about the roooms as a start. Sawadee is easy to work with and the answers came after short time.
Monica Bound 2006-12-25 until 2007-01-05	Sunset Beach Resort Patong, Karon Beach Good amenities. Large pool but sunbeds were at a minimum had to get in early. A 7 year old boy died by electrocution whilst we were there. Be wary of having a poolside room this child came straight from the pool to plug in his playstation and got electrocuted. Staff seemed non plussed no one knew CPR. Ambulance came and stopped CPR which other hotel guests were giving. No paddles and the nurses attending seemed inexperienced. So be aware of poor medical aid and hotel staff not practised in CPR. Quite distressing for all concerned. Otherwise, breakfast good. Hotel situated at quiet end of Patong which suited us as it was high season and very busy. Good views, clean and staff were friendly after we got to know them. Cheap laundry close by. Shuttle bus service hourly to Patong beach.	No problems at all when arrived at hotel with booking. Would book again through Sawadee.com
Garry Higgins 2006-12-21 until 2006-12-25	Old Phuket Hotel, Karon Beach Thoroughly enjoyed the visit and especially the old style European construction of the hotel. Excellent service and fine dinning each morning at breakfast. Will certainly return in the future if possible.	Booking was fast and easy - even during peak holiday season of Christmas. Thank you.
Amy Boulter 2006-12-16 until 2006-12-25	Old Phuket Hotel, Karon Beach Stay was great and would definately come back here. Room was clean and comfortable. Hotel staff were excellent. Location was quiet as the hotel has own part of the road. Very close to beach. Good restaurants nearby. Karon is lovely area too and would definately recommend The Old Phuket.	Hassle free ease from Sawadee!
Sally Pope 2006-12-15 until 2006-12-16	Old Phuket Hotel, Karon Beach A lovely gracious hotel. We had a family room - actually a suite of two rooms connected by a lounge area where we could all relax and eat or watch TV. The staff were friendly, always smiling and helpful. But although we liked the hotel the area was a bit soulless. The hotel is set in a bit of a waste-land, although it only takes 5 minutes to walk to the beach and shops. Karon doesn t have the beat of Patong. Some would say this is an advantage, but it lacks life. Not really recommended for young people.	Excellent
Ove Jan Simonsen 2006-12-08 until 2006-12-11	Old Phuket Hotel, Karon Beach The atmosphere in this hotel reminds me about my trips behind the ironcurtain ; read communist Poland. During my extensive travelling in the South-East Asia, I have never experienced a hotel with such a poor service level than this. I have only one recommendation: Stay away!	Quick, reliable and proffessional.
Bjorn Admeus 2006-12-05 until 2006-12-10	Old Phuket Hotel, Karon Beach Very nice place a but of the main road. Would stay here again.	Will also use Sawadee next time.
Veronika Hartl 2006-11-11 until 2006-11-12	Old Phuket Hotel, Karon Beach If you look for a nice and cheap hotel for Phuket, then go for it. Staff is very friendly and helpful. Rooms are very clean and comfortable. Breakfast is acceptable for Thailand. Only thing, pool is too small but beach is not too far away, walkable.	no problem at all. Many thanks to sawadee for changing booking.
G Evans 2006-10-23 until 2006-10-30	Old Phuket Hotel, Karon Beach This was far and away the best accomodation I stayed in ,in thailand . Everything about the place is A1 . The staff are excellent and couldn,t do enough for you. Breakfast was brilliant . Just down the road is excellent steak house called Karlssons . This is the only place to stay in Karon Beach .	no problems

Travel review for The Old Phuket Hotel in Phuket Thailand. Read 96 reviews by people who have visited this phuket hotel.