
9.0
Period of the stay : Feb 08, 2010
About the hotel:
Stayed at Andalay for five days and totally enjoyed it.
I have NO IDEA why this palce has bad reviews. The location, the rooms and staff are great.
Andalay is more expensive than most places on Klong Nin Beach, but also better. If their prices aren t our of your pricerange - book it!
The breakfast isn t a buffet, and that s about the only reason I can think off why some people say that isn t good, because it is.
The only negative about our stay was some problem with the piping which resulted in the bathroom smelling bad for two days, but the staff tried to fix it.
About the reservation service:

9.2
Period of the stay : Jan 16, 2010
About the hotel:
The hotel is located smack in the middle of Klong Nin beach. On some of Klong Nin beach, there are rocks in the water. But in front of Andalay, the beach is perfect and spotless! The hotel has perfect and direct access to the beach, as it s located beachfront. The rooms are nice, and most rooms have good seaview. Room 105 and 106 has the best view in my opinion. Rooms 109-112 does not have the same good view, but 111-112 are further from the road, with less noise from the road.
We stayed at room 105, and the seaview was beautiful. The terrace is nice to relax on, and the restaurant is nice, with extremely serviceminded people. The pool is nice, and if you prefer to stay by the pool instead of on the beautiful beach, you ll find that there s enough sunbeds. The reception was very serviceminded, and the rooms were as clean as can be. The minibar was not refilled properly, but we did not care as we did not use it very much.
We would love to stay there again, but the rooms were not cheap.
To sum up: Great rooms, noise from the road in the rooms, great view, great service. But no bargain. Probably one of the best hotels on Klong Nin beach!
About the reservation service:
Great service. Worked as expected. Sawadee never disappoints me :) !

8.0
Period of the stay : Jan 10, 2010
About the hotel:
The Hotel is set in a beautiful location. We found the reception and restuarant staff very friendly and welcoming. However, on arrival our room was not ready, and when it was eventually ready, we were shown to room 109, in the corner, very small view of the beach and not furnished as tastefully as the other rooms - it was not what was expected for the price we paid. (We also noticed that once we vacated this room, it remained empty for the duration of our stay). Upon check-in, we were also told the A/Con didnt work and would be fixed later, no tiolet rolls in the bathroom. We asked if we could change rooms, they said next day. Room 109 also had a drainage problem. We were moved to room 107, which was a lot better, thank you.
We were dissappointed with the small breakfasts. During our holiday, we stayed at 5 hotels as we travelled around Thailand, this hotel was the most expensive per night, but gave the worst breakfast out of all of them.
Our second to last day, all other rooms had been serviced except ours, we had to speak to the receptionist, who was helpful and in the end cleaned it herself.
As I said in the beginning, the location is beautiful and would re visit purely on the location and second room (107), but not for the breakfast expecially at that price, we expect a buffet breakfast, like every other hotel.
About the reservation service:
We booked by the internet

9.6
Period of the stay : Dec 30, 2009
About the hotel:
superb. had great time at andalay. beautifal, clean rooms. great pool. friendly, happy staff. on a great beach. thoroughly enjoyed our time there and very sorry to leave . thanks
About the reservation service:
excellent, prompt service. will definitely use again

5.0
Period of the stay : Dec 29, 2009
About the hotel:
We would NOT recommend booking that hotel. ALthough the bungalows and the small hotel area were most beautiful there were a lot to cut back. I.e.: not value for the money at all, the staff were not really motivated, except the staff on the reception desk, especially pattima. The minibar was not filled up, there were not enough chairs on the pool, one bungalow had some problems with the sewerage - maybe you can imagine the smell. BUT THE 2 MAIN POINTS: the hotel is DIRECTLY located on the street AND there is NO noise protection - so, if you want to have a relaxed stay, that would be not the right location for you. The second point: it s definitely a hotel for families with children - so, if you are going there to calm down, it s not the right place.
Overall, we had to change 4 times the place (bungalow and another hotel). The staff tried all they can and we are very grateful for their help. We would thank once again the owners daughter and pattima. After it all, we changed to the Rawi Warin - there we found a quiet place and we could relax the remaining time.
All this might be sound bad... anyway, we had a good time at Koh Lanta.
About the reservation service:
Booking service SAWADEE as usual excellent. All was fine and in time :-)

4.8
Period of the stay : Dec 28, 2009
About the hotel:
- hot water was just available for few minutes
- bathroom smells because of the waste water tank
- jacuzzi did not work during our whole stay
- the beach front bungalow was behind the restaurant
- a taxi booked by the reception did not arrive
- promises from the reception to repair things or change into a better room did not come true
- expensive restaurant with 16% service charge ontop the price in the menu
- sunbeds and umbrellas should be repaired by the staff not by guests
- little noise from the street behind the hotel
- looks very nice but it´s not worth that much money
About the reservation service:

8.2
Period of the stay : Dec 10, 2009
About the hotel:
Very nice location smack on the Klong Nin Beach.
Perfect hotel if you are looking for a calm, quiet and relaxing stay. Very nice and serviceminded staff.
Room/bungalow felt new and had nice Thai design.
I will definitly go back.
About the reservation service:
Excellent as always

9.0
Period of the stay : Dec 02, 2009
About the hotel:
highly recommended ! new 12 room resort on one of lanta s nicer beaches. the coziness of the resort makes it a fantastic getaway. every room is just metres from the pool and beach. rooms are large for thailand and beautifully decorated, likewise the bathroom. room and bathroom facilities are standard as expected. breakfast was ok, restaurant slightly more expensive than elsewhere however it s located about 200m from strip of restaurants and bars which are cheaper. the pool is great and so is the beach. it s not a white soft sand beach like prae - ae (long beach) but it s much cleaner. the staff are fantastic, very friendly and obliging. by far the best place we ve stayed at in koh lanta.
About the reservation service:
great service, fast and cheaper than other websites

6.2
Period of the stay : Nov 27, 2009
About the hotel:
hotel tres joli mais prix un peu surfait. pas de moustiquaire, ni aux fenetres, ni aux portes,ni au dessus du lit. il faut réclamer pour que la chambre soit faite à 14h, beaucoup de cafard. personnel adorable mais ne comprend pas l anglais. bref serait très bien si moins cher.
About the reservation service:
perfect.