Koh Chang Paradise Resort & Spa

About the hotel:
Stayed in Beachfront bungalow. Standard OK but extremely enoying air condition that never switched off and sounded too loud. No fan in the bungalow which would have been sufficient cooling during the night. Restaurant: Ok food but service probably the worst we have experienced. Service staff, slow or not present and not very easy to communicate with. No wine list and very bad wine which we returned. We walked over to the other Resort restaurants after the first evening spent at Paradise Restaurant. Breakfast Ok but not more. Water on this part of Koh Chang not very good and clear. Warm yes but the bay at this place made the water a little un fresh. Some what messy on the beach. You were not permitted to put any sun/beach furinture on the beach/sand, only on the grass. Very dispointing. Would not pick this hotel again but go for another on White Sand Beach or at Lonely Beach that seemed to have higher standard but not much more expensive!

About the hotel:
We are very satified with our stay at Koh Chang Paradise. The service was very good. The breakfast buffe was perfect. We recommend it highly!

About the hotel:
The hotel was a bit expencive, but we think it was worth every penny. We had two beach front cottage 10 nights. One with a family with 2 kidds, and one with grandparents. If you book beachfront ask for A01-A07, they are really by the beach. Our 2-year could go between the beach and the cottage on his own! Breakfast Good! REstaurang more expencive then the rest of the beach.

About the reservation service:
Good and helping as always!

About the hotel:
Arrived at Resort following train from Chang Mai, bus from Bangkok, ferry from Trat and fianlly the crowded taxi from the harbour, so were very glad to get to our romm and head to the beach for a swim. Room (Superior) very bright, clean, airy with a large balcony and also a large bathroom. Enormous bed, so with hindsigth did not need to get an extra bed for our 12 year old daughter. The bed would easily have acccomodated the 3 of us. Staff, friendly and helpful. Resort is with the little township so there is a bank, bars and restaurants near by for a break from the resort. Beach was nice as was the pool area, we used both frequently. Had our breakfast at the resort as we had paid for it as part of the deal and the choice was enormous and very good. If I was going to Koh Chang I would happily go there again.

About the reservation service:
Organised and paid for it all from Perth, with was a easy and smooth process. Used Sawadee to alos organise other accomodation we used. Great service.

About the hotel:
Beach is beautiful, but : privacy is something different. The buildings are much too close together, from roof to roof there is only 1 meter....Despite announcement they charged for kayak.

About the reservation service:
Totally satisfied.

About the hotel:
Very quiet and nice hotel at the beach. The hotel staff were friendly and helpful. We decided to stay extra days and they helped us each time. We stayed in three different houses/bungalows and liked the one closest to the beach the most. We would definately go back to this hotel if we decides to travel to Koh Chang again.

About the hotel:
Nice hotel, good for family, nice beach and good location, friendly stuff but spa receiptionist. We went to spa house and tried to find the suitable for our short time but the packages are not friendly and very expensive if compare to other hotel on the same level. I used to buy the package for 1.30 h for 45 m. for body scrub and 45 m. for oil massage at The Tide resort at Bangsan Chonburi cost 1250 Baht (and i can use Citibank credit card for 15 or 20% discount). But at this hotel spa cost 1800 for only oil massage or body scrub and don t have combination package and discount if we do both. Overall I like this hotel coz of value of money and will be back again without spa.

About the reservation service:
Very prompt service like a clock. Should have member card for customer like me.

About the hotel:
Koh Chang is a lovely island. The resort is a little paradise. The villas are clean and nice. Breakfast is very bad (plastic cups and plates like a camping). Only thai food or white toast with marmelade. No service at the table for coffee or thee. Coffee was very bad. Most of the staff are ladyboys or trainees and do not speak english. For this price i would expect a better breakfast.

About the hotel:
Great hotel for family!!! We were staying nine nights at deluxe bungalow. Everything was great. Big and clean room. Great Location, only 10 min to White Sand Beach by tuk-tuk. Very helpful and friendly staff. Calm & beatiful sea. Good Spa. I really recommend this hotel for other people. And if i back to Koh Chang I will back to Paradise resort.

About the hotel:
This Resort is set in a spectacular bay - lovely white sand beach with gentle sloping water waist high - no rocks -perfect for adults and children lovely swimming conditions. We traveled to Paradise Resort in Aug/Sept during the wet season - what rain?? and had a wonderful time. The resort is wonderful in a perfect setting. Unfortunately, the pool bar was closed along with the beach bar which was understandable as Koh chang was rather deserted of tourists at this time. There was a pool attendant who happily took orders for drinks and food which could be had in the deck chair or at the pool bar or delivered to your room. The restaurant food was very good with generous serves and drinks were very very cheap - in fact the mini bar drinks were the same price as the supermarket accross the road! The old part of the resort is being rebuilt with no disturbance to guests at all - the only time I heard the hammer banging was when I was upstairs in the Spa and it did not last long. During the wet season the resort offers discount on laundry, drinks and food as well as a massive reduction on most of the spa treatments - 2 for 1 or 30%off etc. The wife really took advantage of that. There are two shopping arcades accross the road - tailors, supermarket, italian food (great!) Thai and much more, also car hire, bank, police box - everything you need really. We booked a beach front standard room which was really good with a most amazing bathroom - huge! However we did want to be a little closer to the pool so we upgraded to a deluxe room next to the pool for Aus$10 per night!. We did try to book via Sawadee - however the resort rules the roost here - you can only book the deluxe beachfront via them. For travellers wondering which room they should book - any room beachfront or even the second row is fine and either standard or deluxe - you will be happy. The deluxe room was larger however a much smaller bathroom and no garden in a massive shower like the standard room. The pool is wet edge on the beach and is spotlessly clean. Pool towels are available and plenty of timber deck chairs with cushions. For on the beach you are welcome to take a folding deck chair which are collected again by the resort at 6pm. Lovely swings and rocking timber twin chairs are along the waters edge to watch the sunset. The staff are wonderful, kind and very helpful. At the end of our stay our airconditioner broke and had to move rooms so the resort did not charge for the upgrade (not that it costs much) but appreciated. There is a taxi/bemo car that waits outside the resort to take guests to where ever (at a cost) ie - 50baht to whitesand area. The resort has been around for a while and the rooms are a little tired however still quite good. The resort is starting to upgrade the inside of deluxe rooms during this off season. All rooms have a large deck with good chairs and a table and clothes rack. I think the resort is 3+ star rating - not a four star. We would highly recommend this resort to couples and families and would stay there again ourselves. We think it is like Koh Samui - 20 years ago - tourism has not got too much of a grip on this lovely little island as yet - so take advantage now while you can.

About the reservation service:
never a problem - will recommend.