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Hotel charmchuree Hotel kohtao

Charm Churee Villa

30/1 Moo 2, T.Koh Tao
A.Koh Phangan, Suratthani 84280

Location:Koh Tao, Jansom Bay
Hotel Category:
Travel Reviews: rate review 9.0 (103 reviews)

Rates from: 64.66 $ Book now
Traveller ratings
Based on 103 reviews
Summary rating :
9.0
Room :
8.9
Facilities :
8.6
Service : 
8.8
Location :
9.6

Charm Churee Villa, our "rustic" resort and spa, that is arguably one of the finer accommodations on Koh Tao. We are confident that our place is authentically special considering that every room has its own uniqueness and distinguished view. All of our rooms enjoy seaviews with a private balcony. We offer an array of accommodation suitable for every budget.

Pictures Reviews (103) Hotels nearby Location map Reservation
Recent travel reviews
rate review 9.2
Period of the stay : Nov 14, 2009
About the hotel:
The hotel is wonderful, the restaurant and bar as well. The rooms are beautiful and the view was not mentioned. The only defect of this hotel is the reception. Staff you check in and check out is two women who are racist or poorly educated. Because they are only 2 people and the rest of the staff is really helpful I can not blame the hotel, only lament the misfortune of being answered by these people.
About the reservation service:

rate review 9.6
Period of the stay : Nov 14, 2009
About the hotel:
Este hotel fica num verdadeiro paraíso tropical. a Jason Bay é maravilhosa. Os quartos são lindos, maravilhosos. O restaurante e o Elvis bar são outros pontos fortes. A comida é farta, diversificada e saborosa. O único pecado neste hotel foram duas atendentes na hora do check out. Uma senhora de óculos, que é mal educada ao extremo e outra que não fica muito atrás. Mas isso nçao pode ser credito como falha no hotel, pois todos os outros funcionários foram atenciosos e alegres. Desde os que limpam os quartos ao que ficam na praia a serviço dos hospedes. Destaque especial para dois rapazes que trabalham no bar e no restaurante (estes dois não fariam feio em nenhum restaurante internacional). Outra pessoa maravilhosa é o rapaz que fica na Jason Bay na parte de lazer, onde emprestavamos toalhas, snorklel, etc. Sempre sorrindo e atencioso. Muito bom este hotel, recomendo.
About the reservation service:

rate review 5.8
Period of the stay : Oct 25, 2009
About the hotel:
We have NOT been pleased in our 3 nights stay! No codbed for our 2,5 year old boy, even we had a confirmation for it (They dont have any bed for a toddler, only baby).We god a matraze but could barely move in the small room for 6.900BHT! Construction all over the place. Broken water supplies and finally a metal piece in the food. We had to solve problems half of our time there. We complained, got a discount but have had a very bad impression anyway. Seems like a money making place for someone. Besides there is a very nice beach, the sea is perfect and the snorkeling possibilies are great.
About the reservation service:
Booking service was great as usual with Sawadee!

rate review 10.0
Period of the stay : Oct 12, 2009
About the hotel:
They perfect! The private beach, beautiful Laguna with a lot of fishes and corals. The perfect service, all stuff so helpful. The panorama villa that we stayed in was big, nice decorated, with all facilities and even more! The grate food in the restaurants. We definitely coming back and also will recommend it to our friends. Thank you
About the reservation service:
Perfect and safe as always. Thank you

rate review 7.8
Period of the stay : Oct 05, 2009
About the hotel:
Quite and peaceful, so close to the sea you can touch it! Very good place to have a rest and doing nothing but reading, snorkeling, eating and watching sunset and moon!
About the reservation service:
very efficient and trustable

rate review 9.6
Period of the stay : Oct 02, 2009
About the hotel:
cant be better, good facilities, nice food and everienment
About the reservation service:
excellent service

rate review 9.6
Period of the stay : Sep 29, 2009
About the hotel:
Its location and service are so good.I spent my happiest 3 days at there in Thailand.Janson bay is a personal and beautiful place.I recommend you if you are going to kho tao.Dont worry that you cant find the hotel when in pier,the staff will pick up you.The breakfast is also great,better than I expected.
About the reservation service:
a good website!

rate review 7.0
Period of the stay : Sep 15, 2009
About the hotel:
We had a villa, that was located very close to the beach. The bathroom has only three walls, so you can take a bath on the open air. We had a little lizard living with us. It was cute. Brakfast was not very good, quite similar every day. Dinner in the hotel is a bit expensive, but you can go to Mae Haad, it s close (10 minutes by foot). The hotel s beach is private, in a separate bay. There is a reef not far from the shore.
About the reservation service:
nice service

rate review 9.4
Period of the stay : Sep 05, 2009
About the hotel:
Set in a garden/jungle paradise with an excellent private beach. A little diappointed with the Restaurant but really enjoyed dining next door at Sensi Resort. Spa was ridiculously over priced so we just walked to town, 10 minutes. We stayesd in a Delux room but would use a Superior next time as little difference. Definitely would recommend this Resort and would stay there again. Staff very helpful.
About the reservation service:

rate review 6.6
Period of the stay : Sep 04, 2009
About the hotel:
We enjoyed our stay at Charm Churee Villa but there are a few things which I will mention. The hotel offers pick up at the docks, which we failed to see signs for (oops), but this is a very nice service as the taxi drivers on the streets will rip you off. The staff were all very friendly. Our room was not ready when we got there at 11am, which is understandable, and they said we could wait until 1pm on the beach. Our room was not ready at 1pm either, however, which is very frustrating when you ve been on a train/ferry all night and are dying for a shower and clean clothes. The restaurants leave much to be desired, as we ate at the Elvis restaurant for lunch, since it s the only one open for lunch and the food was just okay. We walked by the dinner restaurant, Starlight or something, because the hotel kept pushing for it s guests to dine here. It looked shabby, maybe they clean it up at night, but there were much finer places on the beach in town to eat at, probably cheaper too. We thought this hotel would have a pool, since it shows it on the website. Apparently you have to pay a VIP spa day to use it. Misleading to say the least. The beach is a hike, we were the furthest room from the beach and it took us about 6-7 minutes to get there. I thought it would be much closer, and much larger. The rooms themselves have everything you need and a nice large porch to sit on. Location was good in being within walking distance to town, but you could stay in town and be directly next to beach and town, with maybe more noise? This place was very quiet. The bugs seemed louder at neighboring Sensi Paradise, but their pool and grounds were very lovely and available for all guests! Overall this hotel is a good value for the money.
About the reservation service:
This booking service is very fast, efficient and straightforward. No problems. No hassle. It s always a pleasure to not get ripped off for a change while visiting Thailand.

Book now
Rates and reservation for Charm Churee Villa
rooms | category | season
(rates per room, unless noted)		 Low Season
Sep 01, 2009 -
Dec 19, 2009		 Peak Season
Dec 20, 2009 -
Jan 10, 2010		 High Season
Jan 11, 2010 -
Apr 30, 2010		 Low Season
May 01, 2010 -
Jun 30, 2010		 High Season
Jul 01, 2010 -
Jul 31, 2010		 Peak Season
Aug 01, 2010 -
Aug 31, 2010
Superior, A/C 2150 THB 3450 THB 3050 THB 2650 THB 3050 THB 3450 THB
Deluxe, A/C 2950 THB 4300 THB 3870 THB 3450 THB 3870 THB 4300 THB
Panorama (bungalow, building) 3750 THB 5100 THB 4700 THB 4300 THB 4700 THB 5100 THB
Panorama 2 bedrooms 5900 THB 8150 THB 7350 THB 6500 THB 7350 THB 8150 THB
Villa with 1 bedroom 4900 THB 6350 THB 5950 THB 5500 THB 5950 THB 6350 THB
Villa with 2 bedrooms 7450 THB 9000 THB 8550 THB 8150 THB 8550 THB 9000 THB
Beach Front Villa 5300 THB 6750 THB 6350 THB 5950 THB 6350 THB 6750 THB
Sunset Villa 1 bedroom 6100 THB 7600 THB 7150 THB 6750 THB 7150 THB 7600 THB
Sunset Villa 1 living & 1 bedroom 6900 THB 8400 THB 8000 THB 7600 THB 8000 THB 8400 THB
Sunset Villa 2 bedrooms 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
Sunset Villa 3 bedrooms 14050 THB 15800 THB 15400 THB 15000 THB 15400 THB 15800 THB
Beach Front Premier Villa 1 bedroom 6900 THB 8400 THB 8000 THB 7600 THB 8000 THB 8400 THB
Beach Front Premier Villa 2 bedrooms 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
Sunset Suite with T.V 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
Rates are incl. 10% service charge, incl. 7% VAT, incl. breakfast
Rates are subject to availability, terms and conditions.
bed extra bed surcharge. (THB 600)

Renovation note
The hotel is building a new the restaurant, expected to be finished on 20.12.2009.
Working hours are daily from 08.00 - 17.00 hrs

Special Promotion: Bonus nights
Valid: 01 - 31 October 2009
- Stay 03 nights pay 02 nights
- Complimentary breakfast during free night.
- Applicable for all room types, Except: Superior, A/C and Deluxe, A/C)
- Applicable for new booking from 01.10.2009 onwards

Special Promotion: Bonus nights
Valid: 01.09.2009 - 19.12.2009
- Stay 05 nights pay 04 nights
- Stay 06 nights pay 05 nights
- Stay 07 nights pay 06 nights
- Stay 08 nights pay 07 nights
- Stay 09 nights pay 07 nights
- Stay 10 nights pay 08 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Stay 05 - 08 nights, complimentary 60 minutes massage per person per stay
- Stay more than 09 nights, complimentary 120 minutes massage per person per stay
- Stay more than 09 nights, complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.
- Free night(s) and free lunch or dinner not valid for extra bed usage.

Honeymooners: Minimum stay 03 nights
Valid: 01.09.2009 - 19.12.2009
- Bed decoration
- Free room upgrade (depends on room availability)
- A seafood basket with wine
- Daily a fruit plate
- Special spa discount 50%

Special Promotion: Bonus nights
Valid for Low Season: 01.05.2010 - 30.06.2010 and 01.09.2010 - 19.12.2010
- Stay 05 nights pay 04 nights
- Stay 06 nights pay 05 nights
- Stay 07 nights pay 06 nights
- Stay 08 nights pay 07 nights
- Stay 09 nights pay 07 nights
- Stay 10 nights pay 08 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Stay more than 09 nights, complimentary 60 minutes massage per person per stay
- Stay more than 09 nights, complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.
- Free night(s) and free lunch or dinner not valid for extra bed usage.

Honeymooners: Minimum stay 05 nights
Valid: 11.01.2010 - 19.12.2010
- Bed decoration
- Free room upgrade (depends on room availability)
- A seafood basket with a bottle of wine
- Daily a fruit plate
- Valid only during low season: Special spa discount 50% (Valid for minimum spa cost 1200 Baht per menu)

Special Promotion: Bonus nights
Valid for High Season: 11.01.2010 - 30.04.2010 and 01.07.2010 - 31.07.2010
Stay 07 nights pay 06 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay

Stay 10 nights pay 09 nights
Stay 14 nights pay 12 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.

Compulsory Gala Dinner
- New Year`s Eve 31.12.2009: 3,000 Baht per adult & 1,500 Baht per child 08 - 12 years

Child policy:
Child under 12 years sharing the room with parents without extra bed will be charged Baht 150 for
breakfast per day

Transfer
- The resort provides free transfer from and to Koh Tao pier, please advise arrvial time and boat
company minimum 48 hours in advance

The property is located on a hill, climbing up and down the stairs might be difficult for little children,
elderly and unathletic people
Book now
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Koh Tao, an island north of Koh Samui and Koh Phangan, is one of the most beautiful islands in the Gulf of Thailand . Koh Tao has been widely dubbed "the Paradise island" for their peerless natural beauty both on land underwater. A great number of people visit this island every year. But only a few can find a spot they can truly appreciate. A spot that is worthy of a voluntary maroon.

img img img

Have you ever been to a place where you dream of lf you have, imagine the separation anxiety of leaving it.
lf you have not, and would like to know how does it feel, we recommend Jansom Bay.

imgimg


Jansom Bay is one of Koh Tao's most beautiful and private beaches. It offers a spectacular view of crystal - clear, emerald green waters filled with rich marine life; soft powder sand laced with coconut trees; and magnificent rocks with interesting formation. Jansom Bay is a secluded cove situated at the southwest section of Koh Tao.

Only minutes away from the pier, you will find an astonishing atmosphere with pristine nature and the most unique resort, Charm e Villa.

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Charm Churee Villa, a boutique resort, is arguably the finest accommodation on Koh Tao. We are confident that our place is authentically special considering that every room has its own uniqueness and distinguished view. All of our rooms enjoy seaviews with a private balcony. We offer an array of accommodation suitable for every budget.



Located on hill side, seaview and just 2 minutes walk (200 metres) to the beach. There are two type of Superiors. The Medi - Thai and The Fusion - Thai.
The Medi - Thais are slightly smaller, but with private balcony, you would not feel uncomfortable. Its exterior looks Mediterranean with oriental touch inside. It also features panoramic windows in bathroom.

img img img

The Fusion - Thais are slightly roomier with "screened balcony" , and wooden touch, The exterior looks very Thai, but the interior is somewhat modern. The decor for the bathroom is very stylish, but it is slightly in back of the room.


Located on hill side, seaview and just 2 minutes walk (200 metres) to the beach. All of them feature big private balcony, and panoramic windows. Each of them is tastefully decorated.
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:: Panorama (bungalow,building) ::
- Bungalow : located on hill side, private wooden house with seaview and just 2 minutes walk (200 metres) to the beach. Each Panorama has it's own panoramic view of the sea and Koh Nangyuan with screened balcony.
- Building : also located on hill side, modern design, seaview and just 3 minutes walk to the beach.

img img img

img img img

:: Panorama 2 bedrooms ::
It's a house location on hill side, seaview,suitable for a family : 1 big bedroom and 1 small bedroom. Just 3 minutes walk down to the beach



:: Villa 1 Bedroom ::
Located on the beach and just 5-10 steps walk to the sea. Very beautifully decorated and it's very cozy and relax.

img img img

:: Villa 2 Bedrooms ::
On the beach :  A wooden house with 2 floors located on the beach, it's perfect for a family, only a few steps walk to the sea.
On hill side : A modern and stylish house on the hill side, beautiful Thai decoration and only 3 minutes walk down the beach.

img img img



Located at the most front beach with Thai - Bali style and magnificent outside bathroom. Only 1 step to the sea.

img img img
:: Beach Front Premier Villa 1 bedroom ::
The most attractive room on the beach front (just 2 steps to the sea), decorated with beautifully and tastefully decor. Its suite bedroom with huge size of bathroom and screened balcony is perfect for lounging and admiring the atmosphere, enjoying delicious cocktail and snacks.

img img img

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:: Beach Front Premier Villa 2 bedrooms ::
It is big house, perfect for a family. Located on the beach front and just 2 step walk from the sea. There are 2 floors, each bedroom is in each floor.  


:: Sunset Villa 1 bedroom ::
located at the centre of the way from the hill side to the beach. This room is Super Panoramic ocean view. It's a big and private house with tastefully decorated. For the bathroom, it make you feel amazing with bathing among the ocean atmosphere.

img img img

:: Sunset Villa 2 bedrooms ::
Very suitable for family, situated the same Sunset Villa area. One big bedroom for parents and 1 small for the kids.

:: Sunset Villa 3 bedrooms ::
Perfect for a big family or a group of friends, situated on the same Sunset Villa area. There are 2 big bedrooms with wonderful private balcony to enjoy the splendid view and 1 small bedroom for children.

img img img

:: Sunset Suite ::
A big and private bungalow situated on rock above Jansom Bay. You will enjoy the big screened ocean view, Comfortable in a big bedroom with LCD TV, DVD and Wi-Fi internet access.

All room amenities

  • img All room are aea view, air-con and hot shower
    img Private balcony or terrace
    img 24 electricity hours service
    img Mini bar
    img Personal safe box
    img Hairdryer
  • img Coffee and tea making facilities
    img Laundry service
    img 2 umbrellas
    img 1 flashlight
    img Bathrobes and slippers (start from Panorama types)
    img Domestic & International call (directly from guest's room)


There are 2 restaurants, not only superb delicious Thai, western and other tropical food but also delicious varieties of cocktails by our professional bartender. Come and indulge!

img Chabar Restaurant is located near the Reception, you can enjoy your breakfast and dinner here with our well prepared food and spectacular view.
Service Breakfast 07.00 - 10.00 hours  and Dinner 18.00 - 23.00 hours

img Elvis Bar & Restaurant is located on the beach - Jansom Bay, you will enjoy swimming, snorkelling and sunbathing under the sun and wonderful white beach. After that, let's bon appetizer our Thai style food.
Service Lunch 10.00 - 18.00 hours

img img img



Located right on Jansom Bay with Thai and Balinese decor. Indulge your body and soul with the real Spa. Soothing away stress, relieving muscle soreness and rejuvenating your skin with our professional, highly-trained therapists.

img img img


img

  • img Reception
    img Internet Service : 24 hours service
    img Wireless Internet Service : 24 hours service
    img Spa & Massage
    img Laundry
    img Domestic & International Call Service
    img Daily compliment newspaper (on request)
  • img Private safety box
    img Daily compliment fruits
    img Doctor on call
    img Currency exchange
    img Tour Counter
    img Motorbike for rent
    img Free transfer : from Koh Tao pier to resort when check in & out

img img img




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Photos taken by travelers.
Internet online booking system
Reservation is based on Thai Baht
rooms | category | season
(rates per room, unless specified)		 Low Season
Sep 01, 2009 -
Dec 19, 2009		 Peak Season
Dec 20, 2009 -
Jan 10, 2010		 High Season
Jan 11, 2010 -
Apr 30, 2010		 Low Season
May 01, 2010 -
Jun 30, 2010		 High Season
Jul 01, 2010 -
Jul 31, 2010		 Peak Season
Aug 01, 2010 -
Aug 31, 2010
Superior, A/C 2150 THB 3450 THB 3050 THB 2650 THB 3050 THB 3450 THB
Deluxe, A/C 2950 THB 4300 THB 3870 THB 3450 THB 3870 THB 4300 THB
Panorama (bungalow, building) 3750 THB 5100 THB 4700 THB 4300 THB 4700 THB 5100 THB
Panorama 2 bedrooms 5900 THB 8150 THB 7350 THB 6500 THB 7350 THB 8150 THB
Villa with 1 bedroom 4900 THB 6350 THB 5950 THB 5500 THB 5950 THB 6350 THB
Villa with 2 bedrooms 7450 THB 9000 THB 8550 THB 8150 THB 8550 THB 9000 THB
Beach Front Villa 5300 THB 6750 THB 6350 THB 5950 THB 6350 THB 6750 THB
Sunset Villa 1 bedroom 6100 THB 7600 THB 7150 THB 6750 THB 7150 THB 7600 THB
Sunset Villa 1 living & 1 bedroom 6900 THB 8400 THB 8000 THB 7600 THB 8000 THB 8400 THB
Sunset Villa 2 bedrooms 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
Sunset Villa 3 bedrooms 14050 THB 15800 THB 15400 THB 15000 THB 15400 THB 15800 THB
Beach Front Premier Villa 1 bedroom 6900 THB 8400 THB 8000 THB 7600 THB 8000 THB 8400 THB
Beach Front Premier Villa 2 bedrooms 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
Sunset Suite with T.V 9300 THB 10900 THB 10450 THB 10050 THB 10450 THB 10900 THB
please choose roomcategory
Rates are incl. 10% service charge, incl. 7% VAT, incl. breakfast
Rates are subject to availability, terms and conditions.
bed extra bed surcharge. (THB 600)

Renovation note
The hotel is building a new the restaurant, expected to be finished on 20.12.2009.
Working hours are daily from 08.00 - 17.00 hrs

Special Promotion: Bonus nights
Valid: 01 - 31 October 2009
- Stay 03 nights pay 02 nights
- Complimentary breakfast during free night.
- Applicable for all room types, Except: Superior, A/C and Deluxe, A/C)
- Applicable for new booking from 01.10.2009 onwards

Special Promotion: Bonus nights
Valid: 01.09.2009 - 19.12.2009
- Stay 05 nights pay 04 nights
- Stay 06 nights pay 05 nights
- Stay 07 nights pay 06 nights
- Stay 08 nights pay 07 nights
- Stay 09 nights pay 07 nights
- Stay 10 nights pay 08 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Stay 05 - 08 nights, complimentary 60 minutes massage per person per stay
- Stay more than 09 nights, complimentary 120 minutes massage per person per stay
- Stay more than 09 nights, complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.
- Free night(s) and free lunch or dinner not valid for extra bed usage.

Honeymooners: Minimum stay 03 nights
Valid: 01.09.2009 - 19.12.2009
- Bed decoration
- Free room upgrade (depends on room availability)
- A seafood basket with wine
- Daily a fruit plate
- Special spa discount 50%

Special Promotion: Bonus nights
Valid for Low Season: 01.05.2010 - 30.06.2010 and 01.09.2010 - 19.12.2010
- Stay 05 nights pay 04 nights
- Stay 06 nights pay 05 nights
- Stay 07 nights pay 06 nights
- Stay 08 nights pay 07 nights
- Stay 09 nights pay 07 nights
- Stay 10 nights pay 08 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Stay more than 09 nights, complimentary 60 minutes massage per person per stay
- Stay more than 09 nights, complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.
- Free night(s) and free lunch or dinner not valid for extra bed usage.

Honeymooners: Minimum stay 05 nights
Valid: 11.01.2010 - 19.12.2010
- Bed decoration
- Free room upgrade (depends on room availability)
- A seafood basket with a bottle of wine
- Daily a fruit plate
- Valid only during low season: Special spa discount 50% (Valid for minimum spa cost 1200 Baht per menu)

Special Promotion: Bonus nights
Valid for High Season: 11.01.2010 - 30.04.2010 and 01.07.2010 - 31.07.2010
Stay 07 nights pay 06 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay

Stay 10 nights pay 09 nights
Stay 14 nights pay 12 nights
- Complimentary breakfast during free night.
- Free room upgrade (depends on room availability)
- Complimentary lunch or dinner set 1 time per person per stay
- Complimentary roundtrip boat tickets (Samui/Chumphon - Koh Tao) Only by Seatran Discovery Company.

Compulsory Gala Dinner
- New Year`s Eve 31.12.2009: 3,000 Baht per adult & 1,500 Baht per child 08 - 12 years

Child policy:
Child under 12 years sharing the room with parents without extra bed will be charged Baht 150 for
breakfast per day

Transfer
- The resort provides free transfer from and to Koh Tao pier, please advise arrvial time and boat
company minimum 48 hours in advance

The property is located on a hill, climbing up and down the stairs might be difficult for little children,
elderly and unathletic people
please choose roomcategory
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If you travel with children, please also specify their age here.

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What you can expect:
  • After we receive your booking enquiry, you get a detail offer about availability, total costs and
    the cancellation policies for the requested period.
  • Given that you entered a valid email address, you will receive an answer within a few hours.
    However, due to different time zones and weekends, this can be delayed by up to 24 hours in some cases.
  • If room is available and you wish to confirm, you might be ask to secure the booking by a deposit within 2 days.
    Please note, that room availability sometimes change daily, especially during peak seasons.
  • The deposit is usually between 10-30%. The balance to be paid either direct at the hotel or 2 weeks before arrival.
    This depends on seasonal policies by the hotels and all these details you will receive in our email response.
  • For any deposit, you will receive an electronic payment receipt. In case a balance payment is requested
    2 weeks before arrival, you will also receive an exchange voucher to be shown when check-in.
  • For pick-up service request, please re-confirm flight details before arriving.
  • Never send credit card details by email or from unsecured websites !
    Either use our secure online payment page or send credit card details by Fax.
  • If you have to cancel a reservation, please do it as early as possible by email or Fax.
    The hotel's cancellation & refund policies will be in the email you will receive from us.

Sawadee.com and other associated websites are only a provider for information and communication and not
responsible for any services of the resort. Especially if the resort confirms with help of Sawadee.com, we pass
it to you by email, but Sawadee.com is not responsible for a confirmation issued by the hotel or their services.
No claims of recourse can be assert to Sawadee.com and associated websites/partners.

To make sure, that your email address is correct, we send an automatic email to you
after your enquiry arrive. If you don't get this auto-responder within a day, please contact us.
If you have problems in sending this form, PRINT & FAX this form to our
Reservation Fax:+66 2 6745544 or call: +66-81-SAWADEE or +66 2 6745555

Enjoy your holidays & welcome to Thailand
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