Waterfront

About the hotel:
We have just returned from staying at the Waterfront. Everything about our stay was wonderful. The owners and the staff were so kind and helpful. The accomodation was exceptional and a great breakfast. We certainly hope to visit again.

About the reservation service:
Very efficient

About the hotel:
Great resort, very friendly and well looked after. After one night there we wished we could have stayed longer. This is great value for money.

About the hotel:
The hotel s location in Koh Samoui is wonderful. This is a very quiet peaceful location and yet close to shops and pubs and everything you need. The owners - Robin and Sue did all they could to make us fill like home and did it well. The staff are nice and efficient and the food is wonderful. All other services the hotel provides are quite satisfing (laundry, massages, room services...). What was amazing is that Robin and Michael (his son) took us from the airport and to it (when our vacation was over). That was unexpected and very helpful. Thank you - Robin and sue for having us.

About the reservation service:
Nice and easy! Thank you.

About the hotel:
What can i say - I knew this was going to be great for my husband and I but was not sure it would fit the bill for 2 teenagers aged 15 and 16. It was absolutely FANTASTIC - really amazing owners Robbin and Sue who were an inspiration to customer service, stunning surrounds, amazing, personal customer service with great guests. We will definitely return and recommend to anyone who loves socialising and relaxing within an intermate environment.

About the hotel:
Very nice, room was excellent, if you re looking for something upscale without staying in a big hotel or sprawling resort then this is the place. Robin and Sue were very friendly & helpful - a very English atmosphere, but in a good way. And I m Scottish. You re advised not to swim in the sea by the hotel, and the pool is small, so maybe one to avoid for all you avid swimmers.

About the reservation service:
Superb as always

About the hotel:
What can I say?.....this place was truly magnificent. The pictures on the website does no justice to the resort. The place looks more beautiful in person than the pics on the website. The owners and staff were top notch and very friendly. The area is very quiet and peaceful and most of all, very relaxing. One of the best features is that the owners themselves are willing to pick you up from the airport on your arrival from Bangkok. The room me and my girlfriend stayed in was spacious and very comfortable. All I can say is that this is one of the best places I have ever stayed on any vacation. I most definitely recommend this resort as a must stay place. I will definitely book the same resort when I go back to Samui next year. All the restuarants and shops are well within walking distance from the resort and the nice evening walks along the beach with your significant other is very nice, and the view of the beach and outlying islands is very stunning. A must place to stay for sure.

About the reservation service:
The booking service was very easy and excellent. No problems with them and would use the same service in the future.

About the hotel:
This resort went beyond my expectations. Robin met the group I was with at the airport and drove us round the fantastic village of Bophut identifying each restaurant and bar - you could eat at a different one each night and sample the cuisine from various parts of the globe, only a few minutes walk from the Waterfront. Many had live entertainment each night so you are never stuck for things to do. The Billabong was especially good for live music and atmosphere, but Robin and Sue also provide a comprehensive booklet with every bar and restaurant in the vicinity. The amenities at the Waterfront were wonderful - the rooms exceptionally modern, very clean and with every facility. They have books, games and DVDs to borrow, if you need them!! Our time there was too short to make good use of them all. Breakfast was excellent and food could be obtained at the bar by the pool up to 6pm each day. I can personally recommend the duck and ginger pancakes! Although they can t always promise to provide transport back to the airport Michael was able to do that for us - otherwise there are plenty of taxis in the area - remember to negotiate a price beforehand though. I lived in Thailand for 6 years and travelled round to many places during my time there. I can honestly say this was one of the best resorts I have ever stayed in and the location is perfect. I will definitely go back again.

About the reservation service:
Excellent service - I have used them many times and if there are any concerns they will address them.

About the hotel:
Everything it says it is. Very friendly, perfect position right on beach, wonderful breakfasts and great staff. A very peaceful laid back place but with loads of great eating and drinking places within minutes walk, would definately recommend.

About the reservation service:
excellent

About the hotel:
Super hotel, very friendly and in a great spot in Fishermans Village. Will definitely stay there again next time.

About the reservation service:
Fast and professional.

About the hotel:
We have been to Bophut for the second time but the first to the Waterfront hotel. Robin and Michael were very courteous and friendly and there staff were also courteous and friendly I agree some of the staff didn’t speak a lot English but we are in there country and that’s part of the charm of Thailand. But they were always smiling and were willing to help to make your stay a good one. We stayed in the bungalows which were presented in a very nice way. There was everything you would expect from a family run business in the rooms it was the little small touches that we liked for example of a full Mini bar in each of the rooms and that you could have your washing done and it was returned to your room the next day. Breakfast – Pretty basic but I have eaten other breakfasts in the village and I would say that the waterfront can hold their own with most of the other businesses that operate in the Bophut area. But the Quality of the food was good and the eggs were done perfectly every time. If there were any problems with the Rooms in the waterfront team were right there to sort the problem out but there was nothing major to report while I was staying there. When using the bathroom the first minute using the taps there was a slight smell but nothing to worry about as normally you don’t drink the water in Thailand anyway well I wouldn’t. Other guests- Most of the other guest were Couples and young families which wasn’t a problem. Hotel cost:- I booked the hotel in Feb 08 and Travelled to in Jan 09 and as most are aware that the credit crunch happened and that the Exchange became 25% - 30% more expensive to stay at the hotel it isn’t a big thing but just be aware when booking a year in advance you could be paying a lot more. THIS ISNT A CRITISM OF THE HOTEL AS ROBIN ISNT IN CONTROL OF THE EXCHANGE RATE BUT I WOULD LKE YOU ALL BEWARE OF BOOKING A YEAR IN ADAVNCE IT COULD COST YOU AN EXTRA BUT MORE LIKELY THE EXCHANGE RATE WILL HAVE DROPPED TO A NORMAL LEVEL NEXT YEAR. Airport pickup – Excellent robin was waiting to pick up us from the airport and drop us back off once we were leaving – could not fault them in anyway. The location of the hotel is the far end of Bophut not a million miles to walk to some real good restaurants running from very cheap to some more expensive restaurants but all to an excellent standard. Overall I was happy with the service of the Water front team and the quality of the service could compete against the majority of the hotel and guests house in Bophut. But I would recommend staying if you are looking for a quite time with a family or if you are an older couple. Again I would like to thank Robin and his team for a Pleasant and stress free holiday.

About the reservation service:
Booking Service Good.