8.8
Period of the stay : Aug 30, 2009
About the hotel:
I had a great stay with you guys. But the pictures in your website are very old. The appearance of your rooms do not look like those on your web page. Overall it was a comfortable two weeks with you. I would like to thank your entire staff for making me feel so at home with them. Housekeeping was like as if my mother did it herself, great job. And the reception team, Su and Gym, they took good care of me. The restaurant was great also, even though they need longer service hours. The salon, they have some of the most professional women working for them. They pampered me like as if I was royalty or something(thank you Ying and Oona).
About the reservation service:
As always, they did an outstanding job. I will be back for the high season. Can you give me a good deal on the same accomodations? Please email me a response soon.
8.0
Period of the stay : Jul 31, 2009
About the hotel:
Very close to entertainement area. Nice place, friendly staff. The pool is really small but you have Patong beach just crossing the road and breakfast is sufficient.
About the reservation service:
Very very efficient, fast and safe. Thank you Sawadee Booking Service
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Period of the stay : Jun 07, 2009
About the hotel:
nice room alright servise / good location/a bit noisy at night would recommend for this price
About the reservation service:
very fast responded
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Period of the stay : Apr 29, 2009
About the hotel:
not at all what I expected the photos on the website are trempeur
problems with that to avoid this hotel is not worth the time
I strongly to take this hotel
About the reservation service:
all it s ok
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Period of the stay : Feb 19, 2009
About the hotel:
Only one positive thing.The hotel is very near the beach but all others things are negative.The aircon almost made noise.Internet very expensive.The staffs are not friendly , not professionals and they don t speak well english.the brekfast very poor.
About the reservation service:
good
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Period of the stay : Feb 06, 2009
About the hotel:
Great location, and we had a free room upgrade to a suite. That s the only positive things I can say.
The staff were less than friendly. I wouldn t give a dog the breakfast that was on offer. The shower is only of use if you are a midget. There was a constant smell of sewage from the drain in the bathroom. The aircon almost made more noise than all the night clubs in Patong.
Internet was expensive.
I must point out that this hotel was not our first option.
About the reservation service:
Excellent service as usual from the Sawadee team.
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Period of the stay : Jan 22, 2009
About the hotel:
Excellent hotel, excellent rooms, service was great, staff very friendly and helpful, walking distance to the beach and to nightlife.
About the reservation service:
Would book with Sawadee again, no problems at all.
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Period of the stay : Jan 11, 2009
About the hotel:
Lovely hotel , great location, Clean etc etc. no complaints. Roof top pool area is fantastic.
About the reservation service:
Great , use it everytime I travel to Thailand.
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Period of the stay : Aug 07, 2008
About the hotel:
The location of the hotel was good, just 3 minutes walking to the Patong beach and nearby to the centre of all activities in Patong. The staffs are also friendly but have a problem to speak well in English. If u rent a motorbike, u need to park infront of the hotel in the morning and move the motorbike accross the road in the evening. You need to do this on your own and do not rely on the hotel staffs to do that for you even if they promise to do that for you. On my last day at White Sand Resortel, they forgot to move our motorbike and we re fined TB500 by the police to open the padlock of the motorbike and another TB60 as a fare to go to and fro the police station. The breakfast was not good because they only served u a bread, strawberry jam, eggs, baked beans & hotdogs everyday. If u want other than that, u need to pay by yourself. Please ask to stay in room at 3rd or 4th floor if u want to see the beach from your balcony. They only have a small swimming pool at the 4th floor. Please beware if you use the pool because the edges of the stairs to going down to the pool is very sharp.
About the reservation service:
Easy to book, pay & confirm. The price is lower compare to the other web. I will use sawadee.com again if come back to Thailand.
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Period of the stay : Jun 13, 2008
About the hotel:
The first thing my wife and I noticed as we walked in the reception area was the disgusting smell, and it never changed the whole time we where there, the staff were ok,
The room its self was great, big, 2 TVs, (we stayed in the royal suite), nice comfortable bed, very big shower, but that s where the good things ended, the shower yes it was huge but the problem was the slope that lets the water run to the drain, ran into the bathroom so everytime we showered the bathroom flooded, the A/C was the noises ever, and then of course no double glazed doors so you can hear everything from the bar across the road, the toilet was ALWAYS blocked.
So I would not recommend to stay at this hotel, unless of course you like swimming in your bathroom, and having a bad smell everytime you walk in the hotel, oh and one more thing, after we checked in we waited about 5 mins for the lift to come down, we get in about 2 minutes later we arrive at our floor, when we went to go out we decided to take the stairs and well we where 10 steps from the reception area, so the lift ride to start was not needed.
About the reservation service:
Sawadee.com is as always fantastic, I had a few problems but they helped me and I have recommended them to all my staff(I work in a casino), as they truely are great.
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