Sugar Palm Kata Resort & Spa, Phuket hotels Thailand

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Patrik Jonsson 2009-06-29	Sugar Palm Kata Resort & Spa, Kata beach The hotel is nice but it shows that they don t keep up with renovations. The staff was mostly helpful but at check-in they delayed us for almost an hour, and at check-out thay had charged us for items in the minibar that we had not taken and they refused to admit that they had made a mistake. The receptionists were VERY RUDE!!! Also, the pool-access rooms have no steps or ladder from the terrace so if you re not young and fit you should not expect to be able to get back onto your terrace directly from the pool. About 1,5 meters deep closest to the terraces.	Everything about the booking wnt perfectly.
Peter Russell King 2009-06-06	Sugar Palm Kata Resort & Spa, Kata beach Not happy at all as my bag was detained from me for 20mins while they checked my room and the lady on the front deak was not helpfull at all plus I was treated in a threatning manner and almost missed my flight.The taxi driver was upset over being held up for 20min which made it an unpleasent experiance.I would not recomend this place to anyone if they retain the same staff.
Peter Russell King 2009-06-06	Sugar Palm Kata Resort & Spa, Kata beach Not happy at all as my bag was detained from me for 20mins while they checked my room and the lady on the front deak was not helpfull at all plus I was treated in a threatning manner and almost missed my flight.The taxi driver was upset over being held up for 20min which made it an unpleasent experiance.I would not recomend this place to anyone if they retain the same staff.
BARRACOSA DIDIER 2009-05-11	Sugar Palm Kata Resort & Spa, Kata beach hotel sans charme beton pure jolie piscine personnel désobligeant une catastrophe très bien a partir de 60 ans meme a 2 vous aller vous ennuyer et le wifi ne fonctionne pas nullepart a bonne entendeur. didier
Sergio 2009-05-09	Sugar Palm Kata Resort & Spa, Kata beach Das Hotel genuegt nicht den Anforderungen von mir.bin maslos enttauescht ..Die Dusche war defekt..sagen wir mal verstopft mit etwas ..glaube ich Kalk,Dreck,oder auch Pilze.\r\nIch habe auch wegen dem Zimmer reklamiert,der Boden war voller Cafe,Tee,Cola Flecken...ein graus zum rauf laufen.habe es an der Reception gesagt,3mal ..bin ein Tag frueher abgereist/ich wuerde das hotel nicht empfehlen.\r\ntis Hotel is not clear..baeee
Soeren Loenholdt Jacobsen 2009-05-04	Sugar Palm Kata Resort & Spa, Kata beach Nice place with good quiet location near the beach. Friendly and serviceminded staff. Bathroom a bit dirty on shelves and mirror. Otherwise very nice room with direct access to the pool - that was great!	Easy and fast.
Azhar Mahfof 2009-04-28	Sugar Palm Kata Resort & Spa, Kata beach wonderful hotel with excellent service!	good service
M/D 2009-04-25	Sugar Palm Kata Resort & Spa, Kata beach Good location, close to both centre and beach. Rooms are classy, fresh and clean and service is good. Only downside of the room was the cold water. Pool area is good as well, and overall you get a high class hotel for a not so high price, totally worth it and probably the best choice around Kata Beach.
MH 2009-04-16	Sugar Palm Kata Resort & Spa, Kata beach Swift check-in/out. Hotel and room well maintained and in excellent location on Kata beach. Highly recommended for the rates paid.	Good rates and fuss-free booking.
Philipp Weber 2009-03-26	Sugar Palm Kata Resort & Spa, Kata beach erstklassiges hotel für wenig geld ( ende märz ).lage zum schönsten strand super,keine 5 minuten...personal war sehr zuvorkommend und freundlich,besonders die beiden jungs vom empfang/concierge.zimmer sind riesig(deluxe)und sauber und gepflegt.tipp zum essen ist das mali restaurant direkt am resort.gehört zum sugar und hat erstklassiges essen.preise auf jeden fall gerechtfertigt im gegensatz zu manch anderen steak house einrichtungen.alles in allem zum erholen und geniessen ein super fleck auf phuket und sehr gutes hotel.	top
Jim Engström 2009-03-17	Sugar Palm Kata Resort & Spa, Kata beach Mycket trevligt prisvärt hotell med en väldigt bra frukostbuffe.Toppen läge endast 2min till stranden .Gästvänlig personal rena fräscha rum. Ac:en var lite högljud, avloppet luktade ibland illa.Vi återvänder mer än gärna dit igen! PLEASE GIVE THE GUARDES SOME NEW UNIFORMES, they were very wash out and bleached by the sun. Familjen Engström	toppen 5/5
Jette Andersen 2009-03-07	Sugar Palm Kata Resort & Spa, Kata beach Hello, In general we had a fantastis vacation - nice staff, food and accomodation. But - on the day of our departure we had a few things that made us angry... When we checked out the clerk claimed we had used the minibar (mineral-water) in room 3313...not true! We never touched it! And when i tried to explain to the clerk about it he told me that had had misunderstood somethinf and that i had to pay... And - we ordered 2 vans for transfer to the airport, and we had already paid for them... but only 1 van showed up!! Not a good way to leave at all... Best regards Morten Bach Andersen (For Jette Andersen)	Good and fast booking... Quick reply...
Kurt Roesgarth 2009-02-27	Sugar Palm Kata Resort & Spa, Kata beach Litle pool , but near the Beach. Staff very friendly. There are also Superior room without Balcony.
Perrier-gros-claude 2009-02-27	Sugar Palm Kata Resort & Spa, Kata beach Bungalow tres spacieux... Situation idyllique avec sa plage, sa vue, sa piscine a coté de la plage. Les transferts depuis l aéroport sont chers. Le personnel mériterait d être un peu plus souriant mais il en reste efficace. Cher mais reste une valeur sure pour sa localistion géographique.	No problem
Murray 2009-02-01	Sugar Palm Kata Resort & Spa, Kata beach Very nice hotel. Rooms, service and breakfast all of a good standard. Pool cool, clean and refreshing. Limited TV stations (Phuket Island View had many more!) but not much time for that! Free DVD s was a nice touch - we found a few of interest. Good location right in the main area of Kata - Beach, shops and good restaurants close by. We received a 20% Off voucher for the Mali Restaurant (same owners). It s a little expensive for smaller meals but a good standard. Recommended.	No problems at all.
Oxana Popova 2009-01-05	Sugar Palm Kata Resort & Spa, Kata beach Good in hotel: small hotel near to a beach, beautiful pure rooms, the friendly personnel. The bad: balconies opposite each other, cleaning in number during inconvenient time, the bad account - for a can of beer from a minibar to me was necessary to pay twice, a poor breakfast. The sea on beach Ката is delightful.	The order through a site www.thaidveri.ru was very easy.
David Johansson 2008-12-21	Sugar Palm Kata Resort & Spa, Kata beach This hotel provides luxurious rooms. The pictures on the website are not exaggerating, the rooms are quite nice. The breakfast is good and its just a 2-3 minutes walk to the beach. The pool was a little cold when we tried it. I would recomend this hotel if you travel with children because of the distance to the beach and the calm suroundings, although there is a heavily trafficed road to pass on the way to the beach.
AITOR ECHEVERRIA 2008-10-22	Sugar Palm Kata Resort & Spa, Kata beach explendid! Great. It is fantastic hotel spa. Very big and confortable rooms, very good and fashion swiming pool and jacuzzi and well situated...just a 2 minutes walking from beach KATA.	All very well. Thanks sawadee.com. We already booked two more hotels in Railay and the final days in BKK.
Steven Suwandi 2008-09-23	Sugar Palm Kata Resort & Spa, Kata beach Great Hotel! just as in the pictures they published on the internet. only 5 minutes walk to the greatest beach in phuket. from my travel on patong-karon-kata. kata is the best location for beach-goers. hotel room is very update - chic and contemporary. but the age of the hotel is starting to show in these rooms. you still get the old-style flurry; blanket instead of a doona. the dvd rentals are great if you do not understand half of the language on TV. swimming pool is very clean and nice for a plunge in the afternoon. overall, will certainly come back if they can keep the standards of the room next year.	very good, thank you so much sawasdee!
sky 2008-08-20	Sugar Palm Kata Resort & Spa, Kata beach My second stay here (first one in 2006 when it just started operation) A very nice hotel. Clean,cute and very helpful staff. Free wifi, free desktop for public use, free Vedio (DVD player in room). The Spa is also very nice with promotion rate (buy one get one free for some packages) or coupon of 800 B for all hotel guests. Hotel is not on beachfront, but 2 mins walk to beach.	very good, good price and responsible staff
Stephen Henry Darcy 2008-05-30 until 2008-06-01	Sugar Palm Kata Resort & Spa, Kata beach A great place to stay. The room was clean and well furnished. The pool was perfect for escaping the heat or just relaxing. Kata beach was just a short walk from the hotel. The staff was very professional and accommodating. Would highly recommend staying here.	Very happy with the booking service. Would definetly use again.
De Souza Glen 2008-05-19 until 2008-05-22	Sugar Palm Kata Resort & Spa, Kata beach Very clean and new staff was very friendly and helpful a short 2 min walk to the beach a great place to stay will definately go back	as easy as always
Chris F 2008-05-16 until 2008-05-18	Sugar Palm Kata Resort & Spa, Kata beach Not a bad hotel but was only good value because of the low season discount. But a little overpriced for what you get if paying the full rack rate. Breakfast was pretty boring. Location is pretty good, just a 1 minute walk to Kata beach.	Great as always. Thanks.
Bourdillat 2008-05-14 until 2008-05-24	Sugar Palm Kata Resort & Spa, Kata beach Nice, quiet and clean. Decorated well. Very discrete, effective and qualified personnel. Ideal for families.	Excellent.
Leidenhammer+Svensson 2008-04-03 until 2008-04-12	Sugar Palm Kata Resort & Spa, Kata beach This hotel has lost its quality from waht it was before. We have stayed here 3 times before and were very pleased but this time we felt that it was the last time. From our poolaccess room there was a connected door to another room where we could see our nabour walking in the room. Also heard everyting what they said. The cleaning isn´t good anymore. Our daughter had lots of insects in their poolview room. We had a rat behind the tv every night. The breakfast wasn´t the same anymore.Staff have lost their thai hospitality.It was very noisy and can not reach the points it had only a year ago. Quantity more than quality actually....We moved out earlier
Ulla Mattsson 2008-03-27 until 2008-03-29	Sugar Palm Kata Resort & Spa, Kata beach Nice and clean hotel rooms, but the pool area is little bit to small with few sunbeds and no sun in the afternoon. The Hotel is well located in the more quiet part of Kata Beach, only few minutes walk to the beach and close-to several good restaurants.	The booking works fine and easy as always.
Geoffrey Lee Coutts 2008-03-21 until 2008-03-23	Sugar Palm Kata Resort & Spa, Kata beach This hotel was great. It is very close to the beach, has a lot of activity nearby, and has a clean pool and rooms. I ve been here in SE asia for 2 weeks now, staying at 5 different hotels and Sugar Palm was the best of the 5. It had a bath tub, balcony, new fixtures, and nice staff that spoke english sufficiently. Also it was nice to have free internet and a decent breakfast (although it was the standard here, which one gets sick of). I d definitely stay at SP again, assuming I wanted to go to Kata beach.	I used sawadee to book hotels accross Thailand and would definitely recommend them. They were responsive to emails, allowed me to alter reservations easily, and provided quality service. Thumbs up.
Karin Lindqvist 2008-03-02 until 2008-03-03	Sugar Palm Kata Resort & Spa, Kata beach This is a hotel that we like very much and been to before. Kata beach has been made more for tourists than last year but still is our favourite. This hotel is a very nice, a bit businesslike with dark wood and strikt but very comfy, both standard and delux (that of course is even better). The breakfast is good, the personal is professional and the pool is nice. The hotel is close to the beach (2min walk).	Good as always
irit ben menachem 2008-02-16 until 2008-02-21	Sugar Palm Kata Resort & Spa, Kata beach Whilst the room was nice, the service at this hotel was terrible. The safety deposit box broke and the staff expected tips at every point. Not the usual Thai friendly style and service. The pictures on the Sugar Palm website are pretty misleading. Its entrance requires you to travel through a tacky and noisy strip mall which dumps you to a an open front desk. Due to the number of massage palors leading to the entrance/follier of the hotel, many working girls congregate in front of the inn. The entrance is completely open, allowing anyone to wonder through the multiple levels of the hotel. This hotel is noisy, dirty, loud and the limited amount of English the front desk speaks makes the most simple of request almost impossible. From our exploration, we found many more desirable options in Karon Beach.	very good
Melinda Sue Mckay 2008-02-12 until 2008-02-17	Sugar Palm Kata Resort & Spa, Kata beach This hotel has a very pretty pool area.The rooms are large. The only problem we encountered was the toilet didn t always work properly. We needed to report it 3 times. It would work for awhile but then the problem would return. Staff was both friendly and helpful. The breakfast was varied enough that I think most travelers would find something they liked. The location of the hotel made it easy to access the beach, other restaurants,shops and bars.	The service was easy to use and there were no problems encountered. I would feel confident in using Sawadee for future bookings.
Arne Kristian Liberg 2008-01-26 until 2008-01-30	Sugar Palm Kata Resort & Spa, Kata beach We stayed in a deluxe pool room. Resort is very stylish, rooms are big, nice bathroom. Only negative is that the room/balcony is not very private as everybody on the other side of the resort can see you. Nice pool area, but no sun there. Shouldn t matter though since the resort is perfectly located near the main access road to the beach. The restaurant has very good and cheap fresh seafood and breakfast was also very good.	Very good as usual. However, I asked for airport transfer and was quoted a totally ridiculous price of 1550baht/way(!?) What s up with that?
Malin Liljeberg 2008-01-26 until 2008-01-30	Sugar Palm Kata Resort & Spa, Kata beach Really nice hotell. perfect location. Deluxe rooms against the pool. new and fresh. we will come back	good. easy to book and safe payment!
Iris borregaard 2008-01-15 until 2008-01-28	Sugar Palm Kata Resort & Spa, Kata beach Very good resort. We stayed 13 nights at de luxe pool room. Both bathroom and room was very big and nice. Cleaning was fine.Breakfast was very good. Swimmingpool was ok, but only about 10 sunchairs and the area about pool not very big. Only about 100 m to the beach and 0 m to city center. The resort is very quiet even it was clote city center. Staff were very kindly. We were very satisfied and will be back again next year.	Vere good
Gali 2008-01-05 until 2008-01-13	Sugar Palm Resort & Spa, Kata beach Perfect location on quiet Kata Beach, close to everything. A good 3 stars hotel but not more, staff at reception friendly but could speak better English. Good seafood restaurant. No garden but free internet and nice pool.	Perfect
P & N 2007-12-28 until 2007-12-31	Sugar Palm Kata Resort & Spa, Kata beach Poolview rooms are very nice. Good location with easy access to Kata beach which is very nice. The pool is cold and small and almost no sun there? Nice breakfastbuffet with a lot to choose from. They tried to rip us up at the front desk when we wanted to go to Kamala with a taxi. Much cheaper just outside the hotel. Laundryservice was very slow (two days). We can recommend this hotel for the rooms and location.	Swift and accurate as ever
Mark Veerasawmy 2007-12-22 until 2008-01-05	Sugar Palm Resort & Spa, Kata beach The Hotel Great.. Good Welcome And was Allocated one Of there Stuido Flats. it Was just one step away From the Front Reception But wqe Felt it was better as we flet as if we were. living in our own flat.. The stuido was well kitted out with flat screen tv and dvd all on wall mounted. had seperate bath and shower lots of room large fridge. and microwave. own baloncy we could not ask for more massage palour was right at our feet below us.. the hotel breakfast was great too. serving both european and local dishes.. also you have free steam room and sanua.. which finish our days.. there was free internet but the only thing was the server didn t work all time we tried and i saw serval guest having same problem... the pool was shaded which was a let down but we spent most of the time on the beach which is only 100mertes away.. but all in all it was great there and i would recomend it.. we had christmas and the new years.and have no regrets i would give it 8 out of 10	Sawadee Real Great company, make my family holiday run smooth with the booking system. we manage to get other booking through with them and i would use they system again fast respond and great for savings on airfares and hotel very competive.. thanks agaqin sawadee.. 10 out of 10 Mr M Veerasawmy
PAUL RAYMOND HEWITT 2007-12-10 until 2007-12-17	Sugar Palm Resort & Spa, Kata beach Clean hotel and pleasant staff.Health center needs updating,the equipment is old and broken. Good location for shopping and bars,beach is not far on foot.The area seems to have attracted a number of Scandinavians not so many British which may suit some people.
Harvie Buitelaar 2007-07-29 until 2007-08-01	Sugar Palm Resort & Spa, Kata beach Awesome hotel, very sleek and sexy. Sytlish rooms. We had a pool view room. Great location for Kata Beach, with direct access...any further north and we would be blocked by the monsterous Club Med.	No problems, very good.
Dara Byrne 2007-07-25 until 2007-07-27	Sugar Palm Resort & Spa, Kata beach Great Hotel. Excellent value for money. We loved Kata beach and the hotel was only a couple minutes walk away. The rooms and bathrooms were very clean and modern. The beds were a bit too hard for my liking but this applied to most places I stayed in Thailand. I will definately return!	Easy to use service. The reviews by other guests really helped me make a decision.
Tammy 2007-07-02 until 2007-07-04	Sugar Palm Resort & Spa, Kata beach Clean and modern. Great value...during the off season! Best mini-bar prices anywhere! Pool is a bit small, and breakfast is a bit boring. But, it is well worth a stay. Dont let the ultra-glitzy, glam, marketing intimidate you. It is straight forward and laid back, in a great area, and close to the beach.	Great service, will reccommend.
Shaifullah Sudirman 2007-07-01 until 2007-07-04	Sugar Palm Resort & Spa, Kata beach Hotel was great.Interior s superb. Service was excellent.Quiet and relaxing ambience.Great location.It was only a few minutes walk to kata beach.But fitness room MUST have more equiptments such as free weights.Breakfast was TOO simple and not satisfying.	Fast and efficient. Will DEFINITELY book through sawadee again!
Rob P harazyn 2007-05-24	Sugar Palm Kata Resort & Spa, Kata beach good reliable place to stay....proximity to the beach and other facilities is a big thing. everything you need except the staff are a bit touristed out ?	excellent
Petra Wallgren 2007-04-05 until 2007-04-19	Sugar Palm Resort & Spa, Kata beach Very nice and clean. Friendly and service minded staff. Good breakfast and nice rooms. We really enjoyed our stay and will definitely recomend the hotel to friends.	Except for a missunderstanding at arrival everything was excellently handled.
Carla 2007-03-12 until 2007-03-16	Sugar Palm Resort & Spa, Kata beach Comfortable and clean modern hotel, very well-situated close to Kata Beach. Close to many restaurants and other facilities. Helpful staff. Very good breakfast. Had also dinner in the restaurant and enjoyed it (seafood and other thai dishes). The swimming-pool is nice but small compared to the size of the hotel. All in all, we were very satisfied!	Very good.
Hoyin Lau 2007-02-21 until 2007-02-25	Sugar Palm Resort & Spa, Kata beach Nice modern interior design. The location is also good. 5 minutes walk to the Kata beach, and two minutes to bus station to Phuket Town. The associated spa facilities are very nice (at the time of our stay, there is a promotion for buy one get one free that make the service even better in value). We will definitely go back if we have to stay at Kata beach again	Reliable and quick response. A really good help for travelling in anywhere in Thailand.
Hedy Orosz 2006-12-29 until 2007-01-03	Sugar Palm Resort & Spa, Kata beach Great location and a lovely hotel indeed, service was good, nothing special. Unfortunately too many tourists this time of year and no beds available on the beach, and there is no sun around the pool.	Never had a problem with Sawadee, and would use them again
Alan Norman 2006-12-25 until 2006-12-31	Sugar Palm Resort & Spa, Kata beach Nice clean centrally located hotel with good breakfast.
Melanie Andersen 2006-12-25 until 2006-12-29	Sugar Palm Resort & Spa, Kata beach Duly impressed with the nice, functional and spacious rooms with very comfortable beds and the proximity to the beach was great. The only complaint we have is that we paid for a Deluxe, POOL View room and were given a Deluxe WALL View room with no chance for a change.	Excellent, prompt and polite reservation service. Thank You to Fon.
George S. Baggs 2006-11-30 until 2006-12-04	Sugar Palm Resort & Spa, Kata beach Excellent location to everything in Kata. Very nice and helpful staff! Nice pool, furnishings in the room were first-rate, breakfast was pretty good by Asian standards, only downer was that the multi-trainer machine in the exercise room was broken. One of the sweet staff girls was nice enough to open the exercise room for me at 8:00PM. Such a facility should be accessible up through midnight... I would highly recommend the Sugar Palm, and will stay there again at my next opportunity - I m still smiling!	I really like the sawadee.com booking service, but would hope they make checking room availability easier - one shouldn t have to fill in all of one s booking data just to find out whether or not there are rooms available!
Janine Ellis 2006-11-11 until 2006-11-15	Sugar Palm Resort & Spa, Kata beach Fantastic rooms - very modern & well designed. Great location - 5 minutes walk to beach and lots of restaurants nearby. Only downside is that the pool area is very small with only a few sun loungers. Good value for money.	Very efficient