9.0
Period of the stay : Feb 17, 2010
About the hotel:
We were very impressed with the Manathai Resort. The Manathai was an independent boutique hotel, traditional Thai style, and very good service. We stayed in a pool suite, as we had a 6month old baby, and it was ideal. The room was in the new wing, and it had a private plunge pool with a small courtyard, which got the sun all day. We had a look at some of the other rooms whilst we were there, the new wing rooms are much better, but all of them were nice. You do get the odd bad smell from the drains in the bathroom, and obviously there are mozzies too, but thats Thailand. If you want a more clinical place then stick to the Marriott or Hiltons, but it may not feel like a true traditional thailand resort. Having travelled a lot round Thailand over the years we didn t have high hopes, as most beaches are ruined by over development, and litter everywhere. We only went back to Phuket because we got a very cheap flight. But the area of Surin was really nice, and the beach was great. Yes they still have a small problem with rubbish, but not as bad as other places in Phuket. We would certainly go back to Surin again and stay at the Manathai.
About the reservation service:
very good as always.
5.0
Period of the stay : Feb 05, 2010
About the hotel:
ManaThai Hotel
The Hotel is very expensive when you see the room. We choose a Deluxe room for THB 4.050 and get a very little room 4x3 meters, there were not much light, and a very little window, no chairs to sit in, only the bed. There were not very much oxygen in the room. The toilet has a bathtub, but the shower was so low that you could t stand under it. I expect both a bathtub and a shower when we talk about a 4 star hotel.
There is free internet in the room, but you have to call down to reception because it only works sometimes
We had booked 8 days at the hotel, the first day I made a cup of coffee, and when we left the cup was still not washed
The information about the hotel and the surroundings were not good. We found out that the hotel has 2 pools, one was well hidden. On the beach the hotel had free sun bed with towels, which are super, if you just know it. We paid for the chairs of their neighbors in a few days before we accidentally found out that it was actually free.
About the reservation service:
good as always
4.0
Period of the stay : Dec 28, 2009
About the hotel:
totally disappointing; room (120 EUR per night) was small, humid and dark; kitchen-smell whole day; X-Mas Dinner (65 EUR p.p.) was highway restaurant quality; many guests complained room quality; if you are able to pay 120 EUR go elsewhere, not here!
About the reservation service:
from the beginning on quick and reliable
7.0
Period of the stay : Dec 13, 2009
About the hotel:
The hotel itself was ok with respect to the location, but I wouldn t come to this area again. The hotel is located near Surin beach, me and my wife didn t liked the beach, it s too far from everything, the choice of restaurants is limited, food quality is average and prices are high, compared to other places in Thailand.
About the reservation service:
It worked ok, but could be more convinient if an immediate conformation would be avaialble.
10.0
Period of the stay : Nov 02, 2009
About the hotel:
Very good place to stay in Phuket. Great architecture of the building. Good mixture between thai and european style. Very clean rooms and very friendly staff.
About the reservation service:
very good
9.4
Period of the stay : Sep 19, 2009
About the hotel:
Beautiful boutique hotel, and very friendly and helpful staff.
We booked a deluxe room and was upgraded to a studio, with compliments from the check in staff. We did not see the deluxe rooms, but have read some earlier complaints. I noticed that there is an older and a new wing. Anyhow, the studio was spacious and chic, with a private balcony with a fan. We were even upgraded to a duplex room when we had some minor trouble with the toilet (that didn t flush). Bigger end even better. We love the interior!
This is the low season, and the staff seemed to do whatever to make our stay memorable. We definitely would go back.
We paid 2700BHT and think that is great value.
About the reservation service:
Good service and quick replies from Sawadee.
-/-
Period of the stay : Apr 14, 2009
About the hotel:
A good hotel in a very good location close to beautiful Surin beach. It s a pleasant 150m stroll through a little park to the beach, where Manathai has a cooperation with one of the beach chair rental shops - towels, deck chairs and umbrella are provided free of charge.
The hotel has two pools, both rather small, but nice. I can not recommend the Deluxe rooms - the ones we were shown on ground floor were dark, with a dark and old fashioned room decoration The hotel staff admitted that they are receiving a lot of complaints about these rooms - no good value for money! We were upgraded to a higher room category, which was a beautiful and comfortable room. Friendly and helpful staff, free internet - a good place to stay at, even though not as pretty as Manathai Village in Chiang Mai.
About the reservation service:
Very good room rate, very good service - thank you!
-/-
Period of the stay : Jan 07, 2009
About the hotel:
Very nice boutique hotel with tasteful decor and a convenient location across the street from Surin Beach. The hotel staff was always friendly, and despite many of them not speaking perfect English, they were very easy to communicate with. We very much enjoyed our room and every aspect of our stay and will definitely return in the future (unless of course the Manathai raises its rates to the ridiculous highs of other resorts in the area). Thank you!
About the reservation service:
Faultless as always.
-/-
Period of the stay : Nov 15, 2008
About the hotel:
I sayed 3 nights at Manathai in Phuket. We were upgraded to a suit which was just off one of the 2 pools. We had a sitting room and bedroom and very small bath. The room was attractive but had too many decorative objects taking space that a traveler needs for suitcase, toiletries, etc. Also there was no task lighting, just very dim lamps in the bedroom and sitting room. I needed a flashllight to find things in my suitcase after dark. All the rooms are different, so that problem may not be encountered in other rooms.
The breakfast was excellent, the ocean beach club was convenient and well staffed and the public areas were nicely furnished in a traditional thai manner.
The staff were very friendly and helpful. The happy hour complimentary snacks were excellent.
I would stay there again but would ask to look at a couple of rooms before deciding.
About the reservation service:
Sawadee did everything they promised.
-/-
Period of the stay : Feb 18, 2008
About the hotel:
A beautiful hotel. Small but the interior is wonderful. We stayed for 8 nights and are overwelmed. The staff is friendly and helpful. The only thing that was a bit negative, was that the barprices was extremely high, but nevertheless, you can go elsewere to enjoy a drink.
About the reservation service:
Nothing else but good.
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