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Hotel metropole Hotel phuket

The Metropole

1 Soi Surin, Montri Road,
Phuket 83000

Location:Phuket Town
Hotel Category:
Travel Reviews: rate review 6.8 (18 reviews)

Rates from: 42.10 $ Book now
Traveller ratings
Based on 18 reviews
Summary rating :
6.8
Room :
8.0
Facilities :
8.0
Service : 
2.0
Location :
8.0

The Metropole Phuket is a deluxe hotel where you will find yourself in sophisticated surroundings. Experience a timeless combination of island-style warmth and uncompromising hospitality that represents the goal of the Metropole Phuket Hotel.

Indulge your dreams of comfort at one of The Metropole Phuket`s deluxe or one of its spacious suites. Unwind, knowing that every luxury and amenity is at hand. The professional and caring staff is ready to serve your every need, so you`ll be assured a memorable Metropole experience.

Recent travel reviews
rate review 6.8
Period of the stay : Oct 27, 2009
About the hotel:
HOTEL BREAKFAST FOOD ARE NOT WELL PREPARE. COFFEE CUPS N SPOON WE HAVE TO LOOK FOR IT. THERE ARE NO SERVICE FOR COFFEE OR TEA FOR REFILL
About the reservation service:
VERY GOOD


rate review -/-
Period of the stay : Feb 13, 2009
About the hotel:
This is not a hotel that I would recommend to anyone else than someone that expects a bassic bed to sleep in and a room that s ok. The staff at this hotel are sometimes very nice and helpful, but sometimes also make you wonder if you re a guest or just an annoyance. I would only recommend people to stay here if they are in transit through the harbour to the islands outside Phuket.
About the reservation service:
I was extremely surprised at how well this service worked. By sending out inquiries through a PC at the airport, I could then make payments and get confirmations over WAP when I landed. So a very flexible and quick service; it took about 15 minutes to get a response to an inquiry during normal working hours in Thailand. A very good service!!


rate review -/-
Period of the stay : May 07, 2008
About the hotel:
The room was dirty. The water was yellow. The bathroom was moldy. The help was clueless and the internet did not work. The only good thing was that we only were staying 1 night on our way to Phi Phi island. Unfortunately, we arrived late and it would have been too late to find another hotel, because we would have switched.
About the reservation service:
very good


rate review -/-
Period of the stay : Apr 15, 2008
About the hotel:
Bra hotell med bra service. Mysig pol på fjärde våningen. det var bara en ung och grön nattportier som inte pratade så bra engelska som man kunde förvänta sig på ett så stort hotell med gäster från hela världen. Helt ok för övernattning på vägen
About the reservation service:
Som vanligt mycket bra med snabb återkoppling


rate review -/-
Period of the stay : Mar 23, 2008
About the hotel:
Good location, friendly staff and the rooms were ok. Perfect hotel for a short stop.We stayed only one night on our way to Koh Lanta and the excellent White Rock Resort at Klong Nin Beach.
About the reservation service:
Perfect


rate review -/-
Period of the stay : Jan 28, 2008
About the hotel:
The staff of the hotel is very helpfull and friendly. The hotelrooms need a better cleaning program, the rooms are not clean and very dusty. Overall I think the rooms need a renovation.
About the reservation service:
Booking service ok


rate review -/-
Period of the stay : Dec 28, 2007
About the hotel:
We stayed for one night on 28th Dec 2007 because the resort we d booked was full for our first night in Phuket. We had interconnecting rooms on the 10th floor. I had previously read lots of reviews saying the hotel was dirty and not very good but we thought it was fine. The rooms were a good size, the bathrooms were clean and the beds were comfortable. The rooms are perhaps looking a bit tired but for the price we paid it was really nothing to complain about. Breakfast was the usual buffet fare with a mixture of local and Western food - very average. It is not a bad place to stay for just one or two nights, but no longer. I can t think that anyone would actually stay here for their Phuket holiday, I imagine it is used by most for a one or two night stopover inbetween islands, beach resorts or perhaps on business. I wouldn t mind staying again if a similar situation arose.
About the reservation service:
No problems - as mentioned, our original resort was full the day we arrived and Sawadee informed us of this well in advance and booked us into the Metropole.


rate review -/-
Period of the stay : Dec 05, 2007
About the hotel:
the rooms are not clean and the bathroom was full of black mold.
About the reservation service:


rate review -/-
Period of the stay : Jun 29, 2007
About the hotel:
The Metropole was in a good location for shopping. Rooms are a little dingy but clean, and the service was great. Windows could use a wash inside and out and bay side room windows were too high to see from when sitting. Our fist room on this side of the building we did not get much sleep due to the nightclub across the street with a BOOMING bass. The last day we asked to be moved across the hall and it was much better. Windows were lower too. The medium sized pool is outside on the 4th floor with towels and a change room. No chairs the first day but they showed up thereafter. Breakfast was an interesting mix of Thai and western foods with plenty of choices. We did not eat in the hotel restaurant otherwise. The Metropole is a good value for the money. Liam Seafood restaurant across from Ocean Shopping Mall provided our worst meal in Thailand. A nice fabric store is near the hotel on Phuket Rd. Lots of small shops and restaurants in the immediate area with good barganing fun. Central Festival Phuket was very overpriced. The free hotel shuttle took 40 minutes and stopped at many hotels. We paid 150b for a one-way taxi home.
About the reservation service:
No problems, even with short notice booking.


rate review -/-
Period of the stay : Jun 23, 2007
About the hotel:
We found the hotel clean,tidy & comfortable.The staff were cooperative, the food was excellent. But the new block under construction has diminished some of our great feelings, otherwise, it is very appropriate for comfortable staying with family in Phuket. The location in Patong Beach is quite great. Thanks A.B.Siddique Bangladesh
About the reservation service:
Excellent.


Rates and reservation for The Metropole
rooms | category | season
(rates per room, unless noted)
High Season
Nov 01, 2009 -
Dec 23, 2009
Peak Season
Dec 24, 2009 -
Jan 05, 2010
High Season
Jan 06, 2010 -
Mar 31, 2010
Low Season
Apr 01, 2010 -
Oct 31, 2010
Superior 1800 THB 2300 THB 1800 THB 1400 THB bed
Deluxe 2000 THB 2500 THB 2000 THB 1600 THB bed
Junior suite 4500 THB 4500 THB 4500 THB 3300 THB bed
Executive Suite 9300 THB 9300 THB 9300 THB 9300 THB bed
Presidential Suite 20000 THB 20000 THB 20000 THB 20000 THB bed
Rates are incl. 10% service charge, incl. 7% VAT, incl. breakfast
Rates are subject to availability, terms and conditions.
bed extra bed surcharge. (see rate table)

Peak Season: minimum 5 nights stay is required during Dec.24 - Jan.05

Compulsory Gala Dinner
New Year`s Eve 31.12.2009: 1,400 Baht per adult & 700 Baht per child under 12 years

Child Policy
Children age 2-12 years sharing the room with parents without extra bed is free of charge
(on room only). Breakfast will be charged 50% from adult rates.
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The Metropole Phuket is a deluxe hotel where you will find yourself in sophisticated surroundings. Experience a timeless combination of island-style warmth and uncompromising hospitality that represents the goal of the Metropole Phuket Hotel.

Indulge your dreams of comfort at one of The Metropole Phuket's deluxe or one of its spacious suites. Unwind, knowing that every luxury and amenity is at hand. The professional and caring staff is ready to serve your every need, so you'll be assured a memorable Metropole experience.

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228 Superior and Deluxe rooms offer the utmost comfort with twin double beds, Connecting room are available. All rooms comfortably accommodate a third person or two children with extra bed. Each room has 35 square meters, wall to wall carpeting, fully stock refrigerator, IDD telephone, individual control air-conditioning, oversize bath room with bath, shower, satellites TV plus cable TV.
12 Junior Suites situated on every floor, with the size of 40 square meters, with lounge area.
6 Executive Suites 1 bed room with luxury design and living room.
2 Presidential Suites 2 bed rooms with magnificent view of Phuket City and east-coast ocean located on top floor with built-in Jacuzzi, dining room and living room.
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Epicurean fantasies come to life with everything from an authentic Thai cuisine to international foods in buffet atmosphere, The Metropole Cafe' could be just the right choice for you. Besides, if you prefer steaming Dim Sum and mouth watering Chinese cuisine, there is an outstanding menu awaiting you at the Fortuna Pavilion Restaurant. Finally, to relax at the end of the day, you may enjoy a subtle musical background along with sipping a nice tropical drink at the Lobby Lounge. And, if the night is still young and you feel a bit alone, try stopping at the Pink Chamois Member Club for a nice after dinner drink.
Food and Beverage Outlets

Fortuna Pavilion
Chinese Restaurant decorated in Chinese style with 7 private rooms each suitable for approx. 12 - 14 persons, all rooms adjoining to the main lounge. Also available for group Open 11:00 a.m. - 02:30 p.m. and 06:00 p.m. - 09:00 p.m.
Lobby Lounge Open 10:00 a.m. - 12:00 p.m. An intimate and cozy atmosphere entertains by our live band and singers.
Metropole Caf Open 06:00 a.m. - 12:00 p.m. Serving International and Thai dishes at moderated price, full bar service with live music and entertainment.
Poolside Bar located on the 4th floor open air swimming pool. Also available for cocktail party or small functions Open 07:00 a.m. - 07:00 p.m.
The Leisure Corner Open 09.00 a.m. - 10.00 p.m. Professional masseuses are on hand to apply the stimulation of the Aroma Oil Massage, Foot Reflexology and Thai Traditional Massage.
Executive Cocktail Lounge "Pink Chamois" Situated at the basement decorated in exclusive style with top entertainers. Open 08:00 p.m. - 01:00 a.m.
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If your visit to Phuket involves business, meetings or banquets, you are invited to choose from the variety of facilities available at the Metropole. Our spacious ballroom can accommodate more than 1,000 guests. But should you require something more compact, a seminar room may better suit your purpose.
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When it's time to limber up, a dip in our swimming pool or a visit to our finest Traditional Massage Parlor may help you relax. Or, if you feel a need for a real workout, a stop at our Fitness Center may help you to wind down with a wide choice of exercise equipment. At the Metropole Phuket, we are always ready to combine business with leisure for you.
Hotel Facilities
  • - Baby Cots
  • - Car Rental
  • - Aroma Oil Massage
  • - Room Service
  • - Tennis Courts (near-by)
  • - Banqueting
  • - Major Credit Card
  • - Money Exchange
  • - Golf (18 holes Championship Course near-by)
  • - Baby sitting
  • - Conference Center
  • - Medical Service
  • - Safe Deposit
  • - Facsimiles
  • - Tour Desk
  • - Electricity 220 V.
  • - Postal Service
  • - Massage
  • - Internet Service
  • - Children's and adult pool
  • - Shopping Arcade
  • - Laundry and Dry Cleaning Services
  • - Silk Air office
  • - Air China office
  • - Swimming Pool
  • - Fitness Room
  • - Thai Traditional Massage
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Only 32 kilometers from the airport, the Metropole Phuket places you merely 20 minutes from the beach. Situated in the heart of Phuket, a step out of the hotels main entrance gives you easy access to downtown shopping plazas and exotic local market places. The Metropole takes pride in associating business and leisure with convenience.

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Internet online booking system
Reservation is based on Thai Baht
rooms | category | season
(rates per room, unless specified)
High Season
Nov 01, 2009 -
Dec 23, 2009
Peak Season
Dec 24, 2009 -
Jan 05, 2010
High Season
Jan 06, 2010 -
Mar 31, 2010
Low Season
Apr 01, 2010 -
Oct 31, 2010
Superior 1800 THB 2300 THB 1800 THB 1400 THB bed
Deluxe 2000 THB 2500 THB 2000 THB 1600 THB bed
Junior suite 4500 THB 4500 THB 4500 THB 3300 THB bed
Executive Suite 9300 THB 9300 THB 9300 THB 9300 THB bed
Presidential Suite 20000 THB 20000 THB 20000 THB 20000 THB bed
please choose roomcategory
Rates are incl. 10% service charge, incl. 7% VAT, incl. breakfast
Rates are subject to availability, terms and conditions.
bed extra bed surcharge. (see rate table)

Peak Season: minimum 5 nights stay is required during Dec.24 - Jan.05

Compulsory Gala Dinner
New Year`s Eve 31.12.2009: 1,400 Baht per adult & 700 Baht per child under 12 years

Child Policy
Children age 2-12 years sharing the room with parents without extra bed is free of charge
(on room only). Breakfast will be charged 50% from adult rates.

please choose roomcategory
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What you can expect:
  • After we receive your booking enquiry, you get a detail offer about availability, total costs and
    the cancellation policies for the requested period.
  • Given that you entered a valid email address, you will receive an answer within a few hours.
    However, due to different time zones and weekends, this can be delayed by up to 24 hours in some cases.
  • If room is available and you wish to confirm, you might be ask to secure the booking by a deposit within 2 days.
    Please note, that room availability sometimes change daily, especially during peak seasons.
  • The deposit is usually between 10-30%. The balance to be paid either direct at the hotel or 2 weeks before arrival.
    This depends on seasonal policies by the hotels and all these details you will receive in our email response.
  • For any deposit, you will receive an electronic payment receipt. In case a balance payment is requested
    2 weeks before arrival, you will also receive an exchange voucher to be shown when check-in.
  • For pick-up service request, please re-confirm flight details before arriving.
  • Never send credit card details by email or from unsecured websites !
    Either use our secure online payment page or send credit card details by Fax.
  • If you have to cancel a reservation, please do it as early as possible by email or Fax.
    The hotel's cancellation & refund policies will be in the email you will receive from us.

Sawadee.com and other associated websites are only a provider for information and communication and not
responsible for any services of the resort. Especially if the resort confirms with help of Sawadee.com, we pass
it to you by email, but Sawadee.com is not responsible for a confirmation issued by the hotel or their services.
No claims of recourse can be assert to Sawadee.com and associated websites/partners.


To make sure, that your email address is correct, we send an automatic email to you
after your enquiry arrive. If you don't get this auto-responder within a day, please contact us.
If you have problems in sending this form, PRINT & FAX this form to our
Reservation Fax:+66 2 6745544 or call: +66-81-SAWADEE or +66 2 6745555


Enjoy your holidays & welcome to Thailand
38.107.191.82 US USA USD
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