Railay Bay Resort & Spa, Krabi hotels Thailand

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Pan LingJia 2009-06-15	Railay Bay Resort & Spa, Ao Nang, Railay Bay Very nice hotel,i like the restuarent,reasonable price,super view and good service,i got stay 3 pay 2 promotion,the price is really good,highly recommend	quick feedback
Donna 2009-05-02	Railay Bay Resort & Spa, Ao Nang, Railay Bay Railay Bay Resort & Spa is a fantastic hotel located on Railay West, nice quiet & chilled location. We stayed in a deluxe room which has its own balcony with partial sea view. We stayed at the end end of April in low season so there were plenty of sun beds and always tables in the restaurant. The restaurant in the hotel has a good selection of meals and all of the bar drinks seems to be reasonably priced. We would recommend the pizza s they were delicious! Breakfast buffet was a bit basic, we went for breakfast once and didn t bother again. We got there for about 9.30 and all that was left was a small scraping of egg that looked as though it has been sitting for a while and not much else. The fruit and bread was all uncovered so had flies all over it which again didn t really tempt us. If there is a rate without breakfast maybe go got that and pop down to one of the other restaurants for something fresh. A few mins walk along the beach and you will find other places to eat and drink. Bobo s Bar in the evening has a bit of music and a good cocktail list. The Spa at Railay Bay also seems to be reasonably priced compared to other placed we stayed, 90 min Thai massage for 850Baht, 90 minutes well spent.	Booking service was prompt & efficient, would use sawadee.com again and would recommend their services to others.
Traveler from Spain 2009-04-22	Railay Bay Resort & Spa, Ao Nang, Railay Bay Bonito emplazamiento pero infraestructura más precaria que en otros sitios de Tailandia.Feos muros entre hoteles, habitaciones superiores necesitan mantenimiento y también las cabañas individuales sobre todo en la grifería y los jardines.La limpieza no es tan esmerada como suele ser usual en hoteles de esa categoría en Tailandia y el staff del restaurante es el más lento que he visto en todo el país. Buen sitio para escaladores pero si vas solo a por playa mejor quedarse en Ao Nang que está menos aislado y no hay que coger bote para todo como en Railay, aunque ciertamente el paisaje en Railay es mucho mas sobrecogedor que en Ao Nang.	El servicio de reserva funciona bien pero hay que pagar adelantado
Michael Smith 2009-03-20	Railay Bay Resort & Spa, Ao Nang, Railay Bay The hotel itself was nice. Two beautiful pools, pretty landscaping. We had one of the gardenview rooms on the east side of the resort, and the door leading into the bathroom is very short. I clocked my head good on it two times. A little hobbit door for no apparent reason. But other than that, the room was fine. Decent size and clean. The staff was helpful and accommodating.
Miss Lucy Surman 2009-03-20	Railay Bay Resort & Spa, Ao Nang, Railay Bay This hotel is set on a gorgeous beach in a really enviable location- the staff were reasonably nice.. we stayed in a privacy cottage which was very nice- jacuzzi was fabulous- but overall i felt the hotel was halfhearted in its design- the bathroom literally looked like the builders had given up half way through, cement and peeling paintwork and no air con so it was very hot (and toilet paper in room made it smell eventually too), the glass door of the shower fell off the hinges when we touched it and I did feel it let the rest of the accommodation down as there were lots of little things that cheapened it (like disposable tissues instead of toilet roll). The breakfast and restaurant were so so, all in all it s definitely a 3 star hotel in a 5 star location... I would definitely stay here again as it s in a fab location- the best in Railay apart from Rayavadee- but just don t set your hopes too high...
Carl Adrian French 2009-03-14	Railay Bay Resort & Spa, Ao Nang, Railay Bay The best hotel in Railay apart from (maybe) the much more expensive Rayvadee. All staff were very helpful and friendly. Room was good - we got a free upgrade. The food in the restaurant was excellent and well priced. But best of all is the location, the hotel and its pool is right next to the Raliay west beach.	Excellent, no problems.
David Granstroem 2009-02-21	Railay Bay Resort & Spa, Ao Nang, Railay Bay Nice resort in good location, just five minutes from the best beach on Railay, and practically ON the next best beach. Would appreciate more sun loungers next to the pool and beach, and especially more sun umbrellas. Food OK at the restaurant, service a bit slow as similar restaurants. Price level OK. Breakfast could be improved. Garden view rooms provided good value for money.	No complaints at all.
Daniel Faust Nathansen 2009-02-19	Railay Bay Resort & Spa, Ao Nang, Railay Bay Privacy cottages are nice but expensive. Better value for money than beach front bungalows. Good for people with kids/baby. Get the ones towards the west side (numbers 6000-7000). Railay beach is overcrowded and overated. Go somewhere else! The water is all green by pollution and loads of long tail boats all the time.	slow but ok
Alfredas Songaila 2009-02-17	Railay Bay Resort & Spa, Ao Nang, Railay Bay Excelent vacation. Fredndly staff, neet rooms.Can be the best location in Thailand, stuning suroundings.	All worked like a Swiss whatch, we were met were it was ordered, by helpfull and very frendly people.Thank s a lot.
HUG Barbara 2009-02-13	Railay Bay Resort & Spa, Ao Nang, Railay Bay I think this resort is far too big. It s not personal at all an the staff is not very friendly. But it is not just at this place on railay bay it s just too touristic there and I wouldn t go to this place again.	Excellent!
Neil Busacca 2009-02-12	Railay Bay Resort & Spa, Ao Nang, Railay Bay Hotel was great staff were friendly and the beach was wonderful. However the only thing that really put us off was the amount of under 5year old kids that were there with their parents. If we had known would not have gone. Also the number of very load long tail boats coming and going made it impossible to have a quiet relaxing stay on the beach. Food was just average and breakfast was not much better. If you want a holiday with screaming kids and average food and a great bech then this is for you. If you want relaxing quiet then not the place to go.	Booking service was excellent.
Jorgen Frokjaer-Jensen 2009-02-07	Railay Bay Resort & Spa, Ao Nang, Railay Bay The hotel and the room was very nice. The service was not very nice, very unlike the Thai kindness we were used to. Unprofessional female chief in reception. Could only get 3 triple room when booking (14 days in advance) but when we arrived we noticed that there were double rooms available. No possibility to change!! Bad restaurant with increadible bad service. Wrong meals, longs waits, again unprofessional service. Bad management in wonderfull surroundings.	o.k. except for the above mentioned error.
Miss Mae Ai Lian 2009-02-03	Railay Bay Resort & Spa, Ao Nang, Railay Bay The rooms are nice and clean but service was very bad. The hotel forgot to pick us up from the airport despite previous arrangements made for hotel transfers, the room was not ready when we arrived and there was no water on the first day, amongst others.
Wen Hao 2009-02-03	Railay Bay Resort & Spa, Ao Nang, Railay Bay needless to say they have the best location around Railay, food is so far so good, it ll be perfect if staffs have abit more smile on their face. they looked nervous when taking order maybe due to English communication problem.	fast and convinient
marie 2009-02-02	Railay Bay Resort & Spa, Ao Nang, Railay Bay very good place to stay to relax. privacy cottage is beautiful, more than on the internet pictures! every body is relax. the food is good. somme waitress are really nice, some are not. sometimes no water, but short time. spa has good price, the spa place is a bit old but it s still worthy to go. beautiful swimming pool, fantastic view, wonderful place!	ok
Matti Maxner 2009-01-29	Railay Bay Resort & Spa, Ao Nang, Railay Bay Nice place good service!	Worked very well
Reuben Zaritsky 2009-01-28	Railay Bay Resort & Spa, Ao Nang, Railay Bay The hotel was amazing. The only problem was a lack of staff at the restaurant which meant waiting a long time for service. There were those who complained - an others like us that just took it as part of the slow pleasant pace of Railay Bay.
Belyavskiy Andrey 2009-01-28	Railay Bay Resort & Spa, Ao Nang, Railay Bay Just paradise place with breathtaking surroundings. Loacation of the hotel is perfect. I took bungalow at the lowest hotel possible rate (superrior) wich was quite big and not bad at all. Restaurant is very good.	O.K. The only thing that room was not ready whan I arrived and I has to wait for 2 hours, but I do not lnow the cause of that. Anyway that was not a problem at all.
Helene Liljegren 2009-01-28	Railay Bay Resort & Spa, Ao Nang, Railay Bay Good, central location in Railey. We recommend this hotel - and if we go back, we will choose Railey Bay Resort agian.	Everything worked out very good.
BOUHADIBA 2009-01-27	Railay Bay Resort & Spa, Ao Nang, Railay Bay For my one month trip in Thailand I ve stayed in one dozen on hotels. Railay Bay Resort & Spa was the most disapointed one due to the price we paid. No hot water, air conditioning system very noisy, insects in the room... Doesn t worth the money.	Efficient
Janne Ringstad 2009-01-23	Railay Bay Resort & Spa, Ao Nang, Railay Bay We stayed in one of three beachfront bungalows. The pool between the therasse and ocean. Nice and clean. A bit oldfashion, but cosy. The thaifood in the restaurant was very good and the breakfast was ok+. Smiling peronell makes the big different. We where happy. The best for normal wallets.	The best.
T Hirsch 2009-01-11	Railay Bay Resort & Spa, Ao Nang, Railay Bay Railay Bay was our last stop after a 3 week holiday in and around Thailand. We therefore had a few other hotels and places to compare it against. Whilst this hotel is situated in one of, if not the, most beautiful locations in Thailand, the hotel itself does not deserve its four star status. The service, from the reception, waiters in the restaurant, masseurs in the spa, to the general staff throughout the resort, was appalling. The only man who smiled and bothered to greet us or assist us with requests/queries was the man who carried our luggage to and from the resort. What a lovely gentlemen. As for the rest, appalling. The restaurant ran out of food only one hour into serving dinner, the waiters barely grunted a greeting or a response when asked a question (if you could find a waiter at all), once the food eventually did arrive, all the ordered meals were incorrect. After trying two meals there, we then moved to external restaurants which were significantly better and much cheaper. Although our private cottage looked lovely, the bed was terribly uncomfortable - it felt like sleeping on concrete - and there was a terrible smell from the drains in the bathroom which no one could address despite many requests. This permeated the room and made it quite unpleasant. The spa staff were unbelievably rude and made one feel as if they were doing you a favour and couldn t wait for you to leave. Instead of a nice relaxing massage, you were made to feel as if it was an inconvenience and that it was being rushed through. The massages by the beach vendors were streaks ahead. It is unlikely that we will stay at Railay Bay again. The service and facilities are not commensurate with the price of the hotel or the four stars allocated to it in any way. It is definitely not a hotel where you feel like you got what you paid for. You feel chated. Railay Bay could learn a few lessons from its neighbouring resorts.
Per Olsson 2009-01-09	Railay Bay Resort & Spa, Ao Nang, Railay Bay Very nice hotel. But a little bit big, not personal. Nice pools and rooms. We stayed in triple room. The nature around Railay is incredible. Go to Joy s and have a mojito. Great!
Thomas Marsdal Andersen 2009-01-05	Railay Bay Resort & Spa, Ao Nang, Railay Bay We were very disapointed of this place. Probably nice for ten years ago but the place clearly needed a fix up. We ordered a privacy cottageon 90 m2. First i would like to say that is was not more than 40m2 in that cottage. and the jacuzzi was a joke. Very small and not nice at all. The bathroom cleraly needed a fix up as well. Very high price and I will not give this more than a 2 star. The food in the resaturant was good, but the service was bad. You had to wait for a really long time...will not recommend this place.	The booking service was ok.
Yong Li Ting Yvonne 2008-12-19	Railay Bay Resort & Spa, Ao Nang, Railay Bay The only place to stay on Railey West! It has the best location on the beach and easily accessible to Phranang beach. The only problems were the staff. Not only could they not understand simple English, they were not friendly or service orientated. My room aircon was leaking n a technician came and kept leering at me. Took them 45mins to retrieve bags from our room when we checked out. A guy lost his bag in the restaurant n the waiter kept saying it had nothing to do with him n didn t redirect him to the proper person. Stay there for the place n do not hold high expectations for the service!	Fantastic, fast and efficient. Would like to thank Ms Ann and Ms Jar.
LEVASSEUR 2008-12-19	Railay Bay Resort & Spa, Ao Nang, Railay Bay The pace is nice (beautiful hills and sand beach). The hotel is pleasant but the restaurants in the area are not always good. Some are relatively expansive and with a very limited choice. The restaurant of the hotel was a good choice. Other places at Railay East were interesting. The hotel is mostly occupied by families with very young children.	I was very pleased with the very efficient service given by Sawadee. We had to rescheduled our holydays because of the political situation in Bangkok (decembre 2008) and they did it very quickly and without any trouble. That s a good way for booking in Thaïland.
Susanne Pfeiffer 2008-12-17	Railay Bay Resort & Spa, Ao Nang, Railay Bay Beautiful location but beware that Railay West beach gets very crowded with day trippers. Try to go to Phranang Beach early in the morning before l0 am when the longtail boats from Ao Nang start to arrive. Service at the Railay Bay is a bit hit and miss, especially in the restaurant. Although, food was good and reasonably priced. We had a Suite which is very spacious and close to restaurant, pool and beach but not very private. We think the privacy cottage is better value and gives just as much space but complete privacy. Our son had a superior room which is quite basic. Overall we feel that the Railay Bay Resort is overpriced and we would not go back.	Booking via Sawadee.com was easy and efficient. Good rate too.
Brodt Karlheinz 2008-12-14	Railay Bay Resort & Spa, Ao Nang, Railay Bay Very nice place, nighly recommended. Not the cheepest but we ve been aware of that from the beginning. All service perfect. Some noise from the current generator house.	Workes fine, no issues
joanna bednarek 2008-11-15	Railay Bay Resort & Spa, Ao Nang, Railay Bay stunning! absolutely stunning!my girlfriend and i stayed in the privacy cottage for 2 nights and wished it could have been for longer!the prices of the rooms are a little higher than other resorts but we got what we paid for.sheer luxury! very modern interior,clean,spacious and all mod cons included should the weather be a little unkind.the staff were very friendly and the location and scenery was simply breathtaking.the only downside was the price of the drinks but thats just a tiny minus.i would definatley come back here again.	top class. no problems at all.
Henry Liou 2008-11-10	Railay Bay Resort & Spa, Ao Nang, Railay Bay I stayed in their Garden View with my girlfriend for 3 nights. We are very happy with our stay. The restaurant in the hotel is absolutely delicious! If you can eat spicy food, you should definitely try their Thai dishes. We ate in the hotel restaurant for all three nights. The staff are all very friendly. The tour offered by the hotel is a bit pricey compared to other resorts. Would recommend to anyone who is going to live at Railay west.	No problem with the booking at all. Great service! Would definitely book with sawadee.com again.
Mr Daniel Hogg 2008-11-09	Railay Bay Resort & Spa, Ao Nang, Railay Bay Fantastic! The beach was fantastic and the hotel! situated on the west of the island with some other hotels,a bar and a couple of shops not much to do really except chill which is what we wanted. If you walk through the hotel grounds you come to the east side which is were the nightlife is it has quite a few bars & restaurants although the toilets here are limited so beware!	Excellent
Mae Mavis Eswar 2008-11-05	Railay Bay Resort & Spa, Ao Nang, Railay Bay The hotel was great! We stayed at the Privacy cottage and it was very nice. It was very close to the swimming pool and the beach. And the food was great too! There are so many restaurants and bars. My husband and I had a really amazing time! Highly recommended.	Booking service was very good.
Alexandra Boykova 2008-10-31	Railay Bay Resort & Spa, Ao Nang, Railay Bay We stayed in Raylay bay resort in october for 4 nights in Deluxe room triple. We lived in the closest house to the West beach on the second floor. The room was very spacious with wonderful balcony to the garden and very big beautiful bathroom. There were no problems with staff and we ve liked restaurant staff. They were very smiling and even studied us how to say some Thai words.)) Breakfast is excellent. We ate europian cuisine and they ve cooked very tasty ommelettes on one s order. There are lots of different buns and rolls and plenty of different exotic fruit. Hotel has two swimming pools. The first one has a stunning view to Western beach, second is in quiet deeps of territory where we ve enjoyed silence and views to the mountains. Hotel has very comfortable situation on the Railay bay. It is in the middle of the peninsula and one can go the western and eastern beachs. You can examine all the territory of Railay for one day. It is the only place where you can try climbing in the mountains. Also we traveled to islands and enjoyed our fantastic western beach. In the period of our travel there are not so much tourists that s why beach rather empty and quiet. We are very happy that we ve chosen this hotel and we ll return here once more time.	Excellent
Susan Schroeder 2008-10-23	Railay Bay Resort & Spa, Ao Nang, Railay Bay Great room and great location.I went by myself and still had a great, relaxing time. I would go again in the low season. The hotel staff is not that proficient in English but communication was not an issue for this. Great spa and ok b-fast. I was charged for 2 people booking the tranfer instead of 1- only complaint.	Easy and i would do this again
Gonzalez vera jose antonio 2008-10-14	Railay Bay Resort & Spa, Ao Nang, Railay Bay The rooms are comfortable and clean. Very good breakfast, pool and situation. I would stay here again if I would visit Railey.
Tommy Wiberg 2008-09-30	Railay Bay Resort & Spa, Ao Nang, Railay Bay Just got further on to Lanta now and regarding Railay bay we have just good feedback. very nice personnel, nice surroundings, breakfast average, lacked some variety, beach good, low tide means more rocks on the bottom to care for, food good, their hot pan very nice, good spicy food if wanted, room is very roomy but had a few remarks on smell from fungus. Overall 4.4 of 5 points.	Worked perfect as always!
Jennifer Robinson 2008-09-02	Railay Bay Resort & Spa, Ao Nang, Railay Bay My daughter and I stayed 5 nights at the resort and loved it!! The privacy cottage was lovely, the staff were always helpful and the setting is delightful! The pool area is great, right in the front of the ocean! Would loved to have had real bacon for breakfast though! Will definitely return! Just such a beatiful place...peaceful but not boring!	Easy and simpl - I changed my booking several times and I always received timely and polite replies!
Suraya Hanim Abdul Rahim 2008-08-26	Railay Bay Resort & Spa, Ao Nang, Railay Bay Nice hotel and really have a great time. 5 stars service. strategic place and privacy. Nice room and surrounding. Nice staff, nice food etc.	Very convenient and good service. im sure will do my next booking with sawadee.com
Zhou Tian 2008-08-16	Railay Bay Resort & Spa, Ao Nang, Railay Bay Railay is a isolated area which can only be accessed by taxi boat. The resort overall is three star level but the privacy cottage is nice. With bonus night (buy 3 pay 2), I think the price is reasonable. Otherwise, it is over priced. The resteraunt is not very clean and breakfast is below average.	very quick response.
Tzur Hadassa 2008-08-05 until 2008-08-09	Railay Bay Resort & Spa, Ao Nang, Railay Bay great hotel at great location. we enjoy our stay very much and would stay more if we could. the rooms are very big and lovely. the beach is great. the staff very nice and helpfull. but you sould contact the hotel before ariving, to make you transport to the hotel easyer.
Lim Li Ann Joni 2008-08-01 until 2008-08-04	Railay Bay Resort & Spa, Ao Nang, Railay Bay Friendly service and reception staff speaks basic english. Had slight problems with room service though but still managed to get the correct food. Room service food was below expectations and would not recommend ordering from room service.. Nearby restaurants offer better quality and value for money.. Room was clean and spacious, definately worth paying for the privacy suite.. Back to nature experience hearing crickets and toads in ur own garden with a lil fish pond.. Not for those who can t stand worms that come out during the rain.. Lovely outdoor jaccuzi and shower.. Would come back for sure..	Efficient, fast and reliable..
YVONNE WATSON 2008-07-28	Railay Bay Resort & Spa, Ao Nang, Railay Bay We had a triple room for my son, daughter and myself. The room was spacious and clean with a large bathroom and balcony. Breakfast plentiful but could have been more varied as the same every day. The resort is well placed on the beautiful West beach with access to the East beach (which is a more basic area used mostly by travellers as the accomodation is more basic and cheaper) via by a path through the resort which also takes you to another beautiful beach when the tide is out. Well worth finding! The staff were friendly and extremely helpful at all times. Point worth considering is access is only by boat and would recommend that you have the hotel pick you up. The charge is 1.200 th bt(around £20) per party of up to 7 people. We did not on the way there and paid 500Th bt taxi to the boats then 100 th bt each on the boat but had to walk down a steep path littered with glass unaided and then wade through the water to the boat carrying luggage above waist height! Not an easy task with a suitcase!! Again to reach beach at other end! Naturally we used hotel transport back to airport which was excellent! I would not hesitate use this hotel again.
Lisa Murray 2008-07-26 until 2008-07-28	Railay Bay Resort & Spa, Ao Nang, Railay Bay Fantastic hotel. We got the privacy cottage, which was beautiful and spacious. The outdoor jacuzzi was a real treat. Great service, right from the moment we stepped off the boat. The only regret we have is that we didn t stay here longer.	No problems. Fast and efficient.
Boyd Middleton 2008-07-12 until 2008-07-19	Railay Bay Resort & Spa, Ao Nang, Railay Bay The hotel is very nice and the location on the west side of Railay bay is beautiful. It is the only hotel on the west side with the pool and deck chairs right on the beach front giving you a wonderful view of the beach. The hotel itself is great but the service is lacking a little, especially in the restaurant. Food is reasonably priced but alcohol is quite pricey by comparison.	the service was great. very efficient. Railay Bay resort and spa could use your efficiency at their resort. thanks very much
Yu Heng 2008-07-04 until 2008-07-07	Railay Bay Resort & Spa, Ao Nang, Railay Bay The resort is really good. I love it,the room,the pool,the chair,spa... Maybe the breakfast can be inprovded.
Tea Ching Yung 2008-05-06 until 2008-05-09	Railay Bay Resort & Spa, Ao Nang, Railay Bay Railay Bay resort is located on the West Railay Beach, which is really nice! It has got a very spectacular view of the beach and rocks. The service at the hotel is pretty good and I definitely would go stay at Raiay Bay Resort again.	Good!
LIU PEI-CHING 2008-05-02 until 2008-05-05	Railay Bay Resort & Spa, Ao Nang, Railay Bay We had a private cottage. It s nice and clean. If you want a good relaxing atmosphere, this hotel is your choice. There is no shopping boots, but only excellent scenery to shop!	fast and friendly
John Kenneth McNern 2008-04-26 until 2008-05-05	Railay Bay Resort & Spa, Ao Nang, Railay Bay We stayed at the deluxe triple room with two adults, an 11 year old and a 3 year old. With 4 people in a room, it is often difficult to find a hotel. This room was great. Very big, a double and a single bed, and still lots of space for the whole family. These older buildings are very nicely made. The resort was very helpful and the location great. Having two pools were very nice, especially with being able to find shade during the hot periods. The best part of the pools were they had a section for the toddlers. This worked excellently for the 3 year old and the family. Many other hotels may have a seperate pool, but it is not so nice for adults. It is not the greatest hotel but it was excellent for the price. The only drawback was the breakfast - while fine for 2-3 days, after that it is monotonous and more variety would be better. The service was good. I wish they had an automatic coffee machine like at some other hotels.	I booked three hotels this trip with Sawadee and everything went very well.I will try with them next time as well.
Heidi & Pete / Finland 2008-04-13 until 2008-04-17	Railay Bay Resort & Spa, Ao Nang, Railay Bay Very nice and clean place. Wonderful outdoor restaurant by the beach and very friendy staff. Pool area is the best in Railey, amazing view! We recommend and would like to come back some day.	Worked well as always!
Lin TINGTING 2008-04-01 until 2008-04-03	Railay Bay Resort & Spa, Ao Nang, Railay Bay The view is nice, staff are helpful and friendly. We have good memories staying at Railay Bay.	Very friendly and efficient service.