Best Western Ban Ao Nang Resort, Krabi hotels Thailand

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Jaana Sandroos 2008-11-09	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Very good sevice and nice hotel. Recommended.
Yuki Chong 2008-08-13 until 2008-08-17	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Great location about 5min walk to Ao Nang beach. Shops, restaurants, bars etc are easily accessible. The superior room is BIG enough for 3 person with a queen size bed, a single bed and a sofa bed (I wonder why they re still charging us extra for the 3rd person). Room is simple with basic necessities. Breakfast is OK but we had the same food everyday. Staffs are friendly and helpful with directions. Well...we ll definitely consider staying there again!	Fast and reliable. Always been using sawasdee.com for all my trips to Thailand.
Gisler Rebi 2008-05-30 until 2008-06-03	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay bad service, unfriendly stuff, good and clean room, good breakfast, nice pool	very good
Rose-Marie Kloveras Pahlsson 2008-03-24 until 2008-03-29	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay nice and serviceminded personal.very good breakfast.clean rooms.	ok
Kristin 2008-03-12 until 2008-03-16	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Nice room, bathrom was not so good. Perfect family room.
Anne-Marie SJÖHOLM 2008-03-04 until 2008-03-08	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Couldn´t be better. Nice an friendly staff and atmosphere. Clean and comfortable rooms. We enjoy our stay 100% every minute. We warmly will recommend this hotel and if we return to Ao Nang we know where we will stay.	easy and comfortable.
William Franklin Tiwow 2008-02-26 until 2008-03-01	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Good hotel and very nice garden, but urgently needs improvement at the reception desk, since their staff there, are NOT friendly. They not have shown any interest to their customers. I’m a Best Western card holder and had traveled all over the world, so please see my comment as a positive feedback to improve the Best Western hotel service to their clients	Always very good as expected.
EUN YOUNG CHOI 2008-02-19 until 2008-02-22	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay IT WAS GREAT!! I LOVE THIS HOTEL SO MUCH, IT WAS FAMILY TRIP. WAS PERFECT!! THEY ARE SO NICE. I WANTED STAY MORE LONG BUT I COULDN T DO THAT COZ MY FLIGHT. WE ENJOYED ENOUGHT!!! :)	PERFECT!!
Laurs laursen 2008-02-14 until 2008-02-20	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay The rooms was a little old, but everything else was excellent and worked perfect. The Hotel is located very central for whatever you want to do.	Very efficient and for sure we would use this again, no problems at all
Peter Larsson 2008-02-11 until 2008-02-25	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay A very nice hotel with good resturants. The hotel was very clean with a nice pool area and surroundings.The personnel staff was very friendly.I highly recommend Best Western Ban Ao Nang Resort.	No problem at all.It worked out just perfectly. Very good service. Thank you.
Peter Larsson 2008-02-11 until 2008-02-25	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay A very nice hotel with good resturants. The hotel was very clean with a nice pool area and surroundings.The personnel staff was very friendly.I highly recommend Best Western Ban Ao Nang Resort.	No problem at all.It worked out just perfectly. Very good service. Thank you.
Monica karlsson 2008-02-10 until 2008-02-17	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Ett bra hotell cetralt beläget,rent och fint,trevlig personal,snabb och bra service,bra frukost.En bra upplevelse!	Safe and easy..
Lise-Lotte Andersson 2008-01-19 until 2008-01-26	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay We liked the hotel. The breakfast was nice and the rooms were nice and clean. The only negativ I have to say is that the personal in the reception were not interested in us guests at all.	Very easy and good!
Lasse Sahlberg 2008-01-02 until 2008-01-17	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Topp class Family room was exellent ,Breakfast exellent, Service Exellent ,,,,TOPP CLASS !!!	Topp Class !
Jimmy Wahlström 2008-01-01 until 2008-01-13	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Mycket trevligt och fint hotel, stort och bra rum med utmärkt service. Läget var mycket centralt för både shopping och båtutflykter. vi kan varmt rekomendera detta hotel.	Bokningen och betalningen här igenom fungerade super
James larkin 2007-10-16 until 2007-10-18	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Room was excellent. Location convient. There was some confusion when we first arrived as to which Best Western had our reservation. They are within walking distance of each other. We left a piece of luggage prior to check in at the wrong hotel. However we were fortunate to have the manager Ms. Suchada identify the problem and quickly locate the missing item. She even had her driver take us and the luggage back to the right Best Western.
Chin Kiat Yee 2007-06-27 until 2007-06-30	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay have enjoyed my stay thoroughly at best western... hotel a bit old.. but the staff were friendly and helpful.. a very centralised location, less than 10 minutes walk to beach. will recommend hotel to my friends who visit krabi.. :P	good...
Chin Kiat Yee 2007-06-27 until 2007-06-30	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay The hotel was located at the very central. Very near to streets. It was a cosy hotel though a bit old. The facilities were great and the breakfast staff were very friendly. Strongly recommend to ppl who would loves to visit Krabi.
Christopher Cobb 2007-06-16 until 2007-06-17	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay RECOMMENDED,GREAT LOCATION STAFF WERE VERY HELPFUL,ROOMS WERE SUPER	EXCELLENT
Liz Hawksworth 2007-04-08 until 2007-04-11	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay The quality of this hotel is totally unacceptable and we will be contacting Sawadee and Best Western directly for recompence. We booked 4 rooms and they were so bad we refused to stay! We had poor quality beds, views of the car park, the rooms smelt and were damp, the balcony was about 5 Sq feet and the furnture either rusty or mouldy.The rooms were full of mosquitos and even had a resident cockroach! Do yourselves a favour avoid this hotel it really is the worst and dirtiest example we have ever come across!	booking all smooth and simple, lets see if they sort the complaint!
Tan 2007-04-01 until 2007-04-04	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Friendly staff. Service with a smile. Rooms are a little run down. Poolside massage! P/s: Not all rooms are poolside/seaview as claimed by the website. The one we got was facing the carpark. 1) Booked for a standard room, but got a FREE upgrade to a family room with 2 huge beds. (Nice??? Read on...) 2) Room was probably left unused for a long period of time, coz it was infested with mosquitoes. Commando mosquitoes! Despite burning a full pack of mosquito repellent coils (at least 2 daily), we returned with at least 10 souvenior bites each. Besides the location of the room/mosquitoes, the room is pretty decent. 3) Breakfast was a little below expectations. Don t expect a big spread. Eggs and sausages are probably your best bet there. The rest are about 3/10. 4) Seats at the dining area are readily available and right next to the pool. (That s what we like about this hotel) 5) If you are planning for some island trips (e.g. Phi Phi), go across the road from the hotel, there s a small shop named Alan Travel . Look out for a very friendly middle-age lady. Genuinely helpful, doesn t fleece you at all! Even helped us sourced for another tuk-tuk, when the one we flagged down ourselves overcharge us. Overall rating: 6/10	Excellent! No problems at all. Will give Sawadee ***** (5 stars!) Besides, which web reservation site asks for your comments after your trip? Will definitely use Sawadee again!
James Lombardi 2007-03-27 until 2007-03-30	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay a little disappointing, but not too bad. the lobby, grounds and pool area are nice, but the rooms are a little suspect. we actually had to move rooms. in our first room the AC only cooled one area of the room and took all night to cool the entire room. the TV was also very fuzzy. our second room was much better. overall it was okay, but i expected a little more.	fast and reliable, a great service
Åsa Frameus 2007-02-23 until 2007-02-26	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Ok. The staff at the recption we did not like at all. No good service. We had booked a familyroom, but we got 2 rooms instead. No explanation or nothing at all. Nobody told us that we could not have the rooms before 14.00. We will not go back to that hotel again.	Perfect, but we did not get the right room that we had booked.
Anthony Walsh 2007-02-05 until 2007-02-08	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Very clean, quiet, well located. Within walking distance of the beech, restaurants and night markets. Highly recommended! Note: There are 2 Best Westerns in Ao Nang - we were at the further one up the hill, not the one on Main Street , which may be noisier. All-in-all, 4.5 stars at $75/night.	I booked on the internet for the 1st time, and this was a great experience! Timely feedback on all monetary transactions and emails. I was truly impressed, and wish everyone did business like this.
Patricia Lee 2007-01-22 until 2007-01-29	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay It was high tourist season when we were in Phuket and stayed at BW BAN Restort. The Resort offers an excellent convenient location, being in the centre of shopping, eating and leisure activities. However, if one has problem with steps, this is a NO NO hotel. The main entrance to the hotel is a flight of steps. So are access to different parts of the hotel - breakfast is by the swimming pool and that s on a different floor! This is because BW BAN Resort is situated on a hill slope. We booked 2 rooms and were allocated them on 2 different floors. I would have thought that they would have put us next to each other as it was one booking made for 2 rooms. But, we were told that the hotel was full and that we did not make a request for it. We asked to be moved to be next to each other during our week long stay with them. Alas, that did not happen though we saw people checking out/in from the rooms on our floor. But, the reception staff was adamant that everything was pre-arranged and could not be changed. The Thais are noted for their friendliness and smile. The reception staff here are not unfriendly. But, neither are they friendly. One of the girls was surly, and during the 7 days I was there I have not seen her smiling. The exception is a male staff who doubled up as a bell boy. He was good in opening and closing the back gate for our hired car. No easy parking here as it is a busy street-front hotel without a parking lot with security (like most resort hotels). Each time we came back after 7pm (ie our dinner out), one of us had to go to the reception and request for the gate to be opened and which we later showed our appreciation with a tip. One of the two rooms we were allocated in the deluxe wing, was at the end of the top-most (third) floor. I stayed in this room and noted the rumbling airconditioner hanging over my head/bed. One evening, I heard lots of noises in the ceiling and concluded that rats were at play. The room is spacious but one of the cupboards stank of urine. The bathroom is fair. Breakfast was an assortment of Thai and Western. Being peak season, it was always full of people queing up for food. One morning, the kitchen ran out of butter. The kitchen staff worked hard to ensure a good turnaround of cutlery. Perhaps, the overall service of the hotel can be improved if it is not so busy and attention is given to maintenance.	Excellent. Prompt in processing. Will recommend use. If any improvement is required, perhaps a prompting feature whether rooms (if more than one)booked should be next to each other.
Jonny Gundersen 2007-01-07 until 2007-01-28	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay perfekt beliggenhet, hadde superior room , nydelig frokost buffet , fortjener en stjerne mer.pene store rom med stor balkong. kan anbefales på det varmeste. mye bedre enn bay resort	gikk greit å bestille, men når vi var vært en uke , fikk vi beskjed om fra sawadee at vi skulle betale mer for rommene som vi hadde betalt en mnd før avreise, dette gjorde vi selvsagt ikke da vi hadde vougher. litt dårlig
Are Johnsen 2006-11-11 until 2006-11-18	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Very nice hotel, especially that it is possible to have two rooms (family room). Extremely nice staff, both in reception, in breakfast area and cleaning. Big rooms, good shower, A/C worked very efficiently. Location perfect. Good breakfast, maybe a little monotonous?	Worked very well
Mr Anders Linné 2005-12-21 until 2005-12-26	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Good, friendly staff. Rooms were clean and good space. Good location, close to the main street but still quite .The compulsory Christmas gala dinner was not worth the money, the show was poor.	The pick-up service did not work. We had to call the Hotel upon the arrival, and a pick-up arrived after 30min. The internet Booking service is excellent
Temora Maclean 2004-12-24 until 2005-01-01	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Wouldn t recommend this one. Have stayed in many places in Thailand and was least impressed by the staff in this one. The manager too is quite surly and indifferent. The hotel is ok - nothing special, a bit like the breakfasts, but not nearly as awful as what passes as entertainment - the singing duo almost had us howling both with pain and with laughter. There re far better places out there.	EXCELLENT.
Antonio Galasso 2004-12-22 until 2004-12-26	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay The location of this Hotel is very close to the main sea front, plenty of places to eat and shop. We stayed in a room overlooking the pool, it was quite spacious and pleasant, the staff, although quite young worked very hard at making the guests feel at home. The breakfast is bland and not good value, always the same and rather boring. My wife and I were overall pleased with our stay at this Hotel, a reasonable value for money. PS. Our checkout was on the tragic day of the tsunami, during the initial waves and panic the Hotel Manager did a good job in calming everyone down, he gave us information of what was happening. We will never forget that day!	Very good and professional, thank you.
Lim Kian Peng 2004-12-13 until 2004-12-17	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay We like this hotel very much. The staff are friendly and helpful. We manage to get a room facing the pool and it was a fantastic view. The room is big and clean. The location is good too and definitely we will go back to Ban Ao Nang if we return to Krabi.
N. Duchesne 2004-11-19 until 2004-11-24	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay I loved this hotel! It was clean, very well located and staff was very friendly. It is in the center of Ao Nang but at the same time a very quiet place. It has all the services you need for a stay at the beach. I recommend this hotel to everyone and would go again if I went back to Ao Nang.	Very easy to use and quick
Gemma and adam - croydon 2004-11-18 until 2004-11-23	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay nice hotel. did request deluxe rooms but sure we had basic rooms, but it was a nice room clean with double bed and a single! balcony a little small. staff not that helpful as dont speak that good english, breakfast was a bit basic compared to our other hotels in phuket and phi phi. was in a good location for shops, restaurants, bus service. pool was clean. not my best hotel of the holiday but not a bad place.	no booking problems all straight forward, check in no problem great web site very helpful
Annika Karlsson 2004-10-24 until 2004-11-03	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay A very, very good hotel. So nice and friendly staff, reception, restaurant and manager, you name it. If you had any problems, they solved it at once. If you needed help with anything, they helped you. Perfect situated. 3 minutes walk to the longtailboats, restaurants and shopping. We will definitly choose this hotel again next time!	OK, but when we wanted to change flightno for our pickup service it took almost 2 weeks before they confirmed it, but it didn t work anyway. The hotel fixed that for us when we left the hotel instead.
Mr.Ian Woodley 2004-09-01 until 2004-09-04	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay Highly recommended resort. Clean comfortable room , friendly manager Danny and staff..great swimming pool. Most enjoyable stay !
Hau Ping Ping 2004-08-27 until 2004-08-30	Best Western Ban Ao Nang Resort, Ao Nang, Phranang Bay The hotel is really good for money, which I booked through Sawadee.com. It s only 5 minutes walk to the beach, very convenient. Lots of massage services just outside the hotel. The staff is very friendly and helpful. My flight back to Singapore was 19:20, and the GM was kind enough to allow me for late check out @ 16:00, without needing me to request for it. I m so glad for the kind consideration of the GM. Thanks for that. The only complain is that, I ve ordered lunch in the hotel, but it took quite a long time for them to serve, never mind, but the food was not hot. It s just warm. I hope it will improve when I go there again next year in January.	It is fast. The reply to my queries are prompt too.