About the hotel: excelent as everything in thailand but a bit expensive in real.we stayed in delux room and it was great. no complains for one night stay.
About the reservation service: pretty good
there was not a problem when i asked sawadee.com to change the dates of my booking
About the hotel: Fantastic hotel. Picked up at the new airport at Bangkok which is easily found as posters telling customers staying at this hotel where to go to be picked up. Only 2 minutes by minibus to the hotel. Hotel is wonderful. Really beautiful. Cannot hear any aircraft noise. We stayed in the deluxe rooms and they have everything you need. Staff were all lovely and the restaurants for both dinner and breakfast - no complaints and one of us is a chef!!
About the reservation service: As usual - really easy and secure. Staff always helpful - see you next year!!
About the hotel: A gorgeous new hotel located right on the airport premises. Within walking distance of the terminal; however the walkway connecting the hotel to the terminal was not yet complete at the time of our stay. To compensate, the hotel had a free shuttle service waiting for us at the terminal despite our late arrival. Hotel is very quiet despite its airport location. The buffet was very nice and the hotel unexpectedly provided a free breakfast to our children which we greatly appreciated. An advertised kids club was not yet up and running. Taxi access was a bit difficult. We had to wait 30 minutes for a taxi or take a hotel shuttle to the terminal for faster taxi service. Check-in was slow. Hotel is probably experiencing some growing pains due to its newness.
About the reservation service: Like the ability to have multiple quotes provided. Service was responsive. Language differences sometimes a problem - not all questions understood and answered clearly.
About the hotel: Very nice, exceptionally clean, and gracious staff. Personnel is eager to please and answer questions/give direction. Rooms are spacious and comfortable--sound proof as is nearly connected to the new airport.
About the reservation service: Excellant--I had to cancel and rebook and they were efficient and responsive.
About the hotel: We had a totally surprising stay at an airport hotel. The atmosphere, service and decore allowed us to imagine we were in a tropical resort well away from one of the busiest airports in the world. Lounging by the pool, we could not hear any planes and allowed ourselves to immerse into a totally relaxed frame of mind. Thankyou, we will return.
About the reservation service: Booking service was hassle free and would recommend to anyone.
Novotel Suvarnabhumi Airport Hotel is only a five minute walk
from Bangkoks new international airport (late September 2006), via a
300 metre underground walkway. The hotel features 612 rooms, 4
restaurants, 2 bars, a swimming pool, fitness centre and health spa.
Banquet and convention facilities include 6 meeting rooms and a 850
square metre ballroom for up to 800 people.
>> ACCOMMODATION
Novotel rooms provide modern comfort, a unique
feeling of spaciousness and contemporary decor for both business and
leisure travel.
Room Type : Deluxe room
Room(s) : 612
Number of free children in parents' room : 2
Room fittings :
Audible smoke alarms
Dead bolt in rooms
Sprinkler in room
220/240 V AC
Air conditioning system
Safe deposit box in room
Mini bar
Pay per view channel(s)
Phone
Radio in room
Satellite / Cable colour TV
Voice mail
High speed transmission line
Juda (view port)
Smoke alarm in room
Bathroom fittings :
Bath tub
Hair dryer in bathroom
Make up / Magnifying mirror
Shower tub (separate)
Room services :
Hot dishes
Cold snacks
Weekday hours : 24
Weekend hours : 24
>> RESTAURANTS & BARS
:: 2 bar(s) ::
ATRIUM TERRACE : Opening
hours : 10:00 - 02:00
SPLASH POOL BAR : Opening hours : 10:00 - 20:00
:: 4 Restaurant(s) ::
SALA THAI : - Air conditioning
- Non smoking area
- Opening hours : 12:00 - 15:00 / 18:00 - 23:00
- Type of cuisine : Thematic cuisine
THE SQUARE : - Air conditioning
- Non smoking area
- Opening hours : 24 Hours
- Type of cuisine : International
KAM KOK HIN : - Air conditioning
- Non smoking area
- Opening hours : 12:00 - 15:00 / 18:00 - 23:00
- Type of cuisine : Thematic cuisine
KINSEN : - Air conditioning
- Non smoking area
- Opening hours : 12:00 - 15:00 / 18:00 - 23:00
- Type of cuisine : Japanese
>> HOTEL SERVICES
The following services* are available for you to
enjoy
* Extra charge may apply
WIFI Wireless Internet access
Airline desk
Car hire service desk
Cash dispenser
Concierge
Dry cleaning / Ironing
Porter
Safe deposit box at reception
Tourist information desk
Travel agent services (implant)
Exchange office
Services for children
Baby sitting on request
Children Club 0 to 3 yrs old
Children Club 3 to 6 yrs old
Children Club 6 to 12 yrs old
Shops and salons
Art gallery
Delicatessen Shop
Florist
Gift shop / Newspaper shop
Parking
Valet parking
Private indoor parking
Public outdoor parking
Facilities for disabled
Level ramp access
Reduced mobility facilities
Safety equipment/installations
24 hour security staff
Comply with Htl Safety Act 1990
Video camera at bldg entrance
Video camera in hallways
Smoke alarm in public areas
>> BUSINESS
Business Services in hotel* *Extra charge may apply
WIFI Wireless Internet access
Business center with assistance
Computer rental facilities
Copying /Print Service available
Fax machine
Mobile phone rental facility
Secretary service (typing)
Translation / translator
Business Services in the room* *Extra charge may apply
High speed transmission line
>> SPORTS & LEISURE
Activities* and events in the hotel : *Extra charge may apply
Popular pictures around hotel area. Photos taken by travelers.
To make sure, that your email address is correct, we send an automatic email to you
after your enquiry arrive. If you don't get this auto-responder within a day, please contact us. If you have problems in sending this form, PRINT & FAX this form to our
Reservation Fax:+66 2 6745544 or call: +66-81-SAWADEE or +66 2 6745555
Enjoy your holidays & welcome to Thailand 38.107.191.106 US USA USD
[Sawadee.com]
[ info]
[ hotels]
extra bed surcharge.
(see rate table) 
