Xen Suites Bangkok, Bangkok hotels Thailand

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Rodney Charman 2008-10-07	Xen Suites Bangkok, Airport - nearby Don Muang I have stay in Xen Suites (ex Quality Suites Bangkok) 3 times in the last month and I am sorry to say this hotel has new owners. The staffs are very nice and the rooms are good but the hotel dose not gives you the services as the old hotel did. There is no tea and coffee in room, the min bar in room half empty, out of my 3 stay only one room had a safe, there no Gym/Fitness Facilities now in fact the gym is just an empty room, no beds around the swimming pool, Satellite/Cable TV in rooms only have few channel now only one in English Asia news, no hair dryer, no buffet Breakfast and the restaurant in that use to have a good menu and a good selection of red and white wines is no longer. What the Xen Suites Bangkok hotel services advertise is not so it is a great shame and the staff who work for the old management my feel sad of the backward move. Rodney England and Teay Thailand
Rodney Charman 2008-04-17 until 2008-04-19	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang A very good hotel clean good size room staff very friendly and very helpful. Only had 2 days there but now booking to stay for a week as my base in Bangkok. Rodney and Teay England and Thai	Very Very Good
Andrew Sargent 2008-03-28 until 2008-03-29	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang Room was a suite (separate lounge and bedroom) which was clean and good value. Staff friendly. The only issue was that I thought the shuttle to Don Muang was complementary, I was advised it wasn t, charge was 200 baht, which went up to 300 baht because we had 4 bags! The airport is 5 minutes away so get a taxi from outside if you want to save money.	No problems as usual.
Britt Bergkvist 2008-03-02 until 2008-03-03	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang We only stayed one night at this hotel on our way from Koh Lanta to Kanchanaburi. We are a family of five adults and three children, and had booked two deluxe suites. Each suite consisted of a sitting room and two bedrooms, much more space than we needed for just one night. The rooms were clean and well equipped. For a family who plans to stay several nights in Bangkok this would be perfect.	Without any problem. We had booked airport pick-up but were afraid that the driver would not turn up as was the case when we had arrived in Bangkok three weeks earlier. Fortunately the driver waited for us at the airport.
Kaweewut Wuttiwipoo 2008-01-18 until 2008-01-19	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang Spacious room. good price. OK location. Hard to find even for a local. No sign from main road.
William Bickerton 2007-12-18 until 2007-12-20	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang I am a resident of Thailand and my wife is Thai. We have stayed at this hotel many times over recent years but this time they really blew it and we will never use the place again. The mattress on our bed (It was a Bt2,600 suite)was so hard that we could not sleep so my wife decided to turn the mattress to see if that would make a difference. In the process she accidentally broke the bedside lamp and they created a huge carry on and insisted that we pay Bt3,500 for the lamp. Of course I refused and told them to use their insurance but they persisted. Finally I agreed to pay them Bt1,000. I then drove to Central shopping centre and priced the same lamp at Bt1,500. I was so angry that they had told me lies about the cost of the lamp.I consider this to be an absolute disgrace. I travel constantly and have never experienced such treatment as a hotel guest before. Be careful.	Excellent as always. We have used Sawadee hundreds of times and never had a problem.
ANG Sin Ghee 2007-12-15 until 2007-12-16	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang This hotel had seen better times. But the suites are huge and they only had king-sized beds, even for twin rooms. Good for families on holiday. Difficult to find, which translates into difficulty in getting taxis. The good thing is the taxis that you then manage to flag down would use the meters. The breakfast was ok, even though there were only 2 families in the cafe.	Efficient, as usual.
Jill Massengill 2007-07-01 until 2007-07-02	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang Nice hotel with big rooms, we had the large suite. Free shuttle to Don Muang Airport was nice.
Kimberly Kohr 2007-05-30 until 2007-06-01	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang A bit dated but clean and comfortable. Staff excellent, free upgrades to deluxe suite and buffet brekkie. Not really close to anything but Don Muang. Hotel will arrange shuttle to markets, etc. Taxi s plentiful. A night market sets up next door with great food stalls. Be sure to have a printout with directions for taxi from BKK. 350 Baht inc tolls. Great hotel to overnight before/after a domestic flight.	As always, quick and efficient.
Alan Downing 2007-04-22 until 2007-04-23	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang As we only stayed here one night, owing to Thai Airways changing our ongoing flight to Chiag Mai from Suvarnabhumi Airport to Don Mueang Airport it is difficult to make an informed assessment based on a long term stay. On arrival at 21:45 the restaurant was open and served a better than average meal. Breakfast was more than adequate, eggs freshly cooked (to order) and bacon hot with cereal beforehand and fruit to follow (or vice versa if you wish). Our room was upgraded from a junior suite to a senior suite, I guess, as the bedroom had two king sized beds and the adjoining room had space to spare. We had no need for a room with other than a queen sized bed after a long haul flight from Australia. I think the hotel is grappling with the shift of International Airlines to te new Airport which is 45 km (30 miles) away. It was attractive for us as we had a morning flight leaving from Don Mueang Airport. In the same circumstances we would be happy to use the facilities again. Its location makes it less convenient if your intent is to viit the attractions of Bangkok. This is not, of course, the fault of the hotel nor its staff. Alan Downing alandowning@aapt.net.au	This booking was the first I have arranged through Sawadee and I will be happy to use their service again. There was nothing that occurred that caused me concern
H R Dhanwatay 2007-02-24 until 2007-02-28	Quality Suites Bangkok, Hotel, Airport - nearby Don Muang Rooms are very well maintained and spacious. Staff is also courteuos and polite. As is known, the hotel is near the old airport (which is not in use) and away (30 to 40 mins)from the main tourist areas. Good experience overall.	Excellent. Hotel was already pre-informed regarding the name of the guest therefore check in was quick. Surely recommend sawadee.com and will use it again.
Valorie Thompson 2006-09-03 until 2006-09-04	Quality Suites Airport Bangkok, Airport - nearby Don Muang The room was large and clean, and I did get a non-smoking room as requested. Very close to the airport and great for a one-night stay.
ESJ 2006-08-24 until 2006-08-25	Quality Suites Airport Bangkok, Airport - nearby Don Muang This place is depressing and needs to be knocked down and rebuilt. Our non-smoking room smelled like smoke and the shuttle to the airport was quite late and disorganized as there were too many people for too few seats. I only stayed there because the Miracle Grande was booked, but next time will book the Grande earlier or just stay downtown. AVOID THIS PLACE.	No complaints
Davis 2006-08-05 until 2006-08-07	Quality Suites Airport Bangkok, Airport - nearby Don Muang Great hotel, included bedroom + living room. Preferred room is better. Very good (included) breakfast buffet. 2 minutes to fun IT Plaza (prev Laksi Plaza) shopping mall, inexpensive massage and mini night-market across the street, Laksi Temple a few blocks away, easy access into Bangkok from the freeway.	A+
Le Gal 2006-07-22 until 2006-07-23	Quality Suites Airport Bangkok, Airport - nearby Don Muang Very difficult to find for a taxi from Bangkok, even with the website map(ours charged us more as a consequence). Very big room and amazing breakfast. Just a problem finding our room again after breakfast because there are two aisles with 2 different lifts. We definitely recommend it for a night near the airport because it is very quiet and service is good quality (luggage carried to room...).	Excellent.
Meshelle Dixon 2006-07-21 until 2006-07-22	Quality Suites Airport Bangkok, Airport - nearby Don Muang This hotel was in a great location to the airport. It was clean and the staff were friendly. The rooms were fantastic, very big and the beds were really comfortable. we had a seperate bedroom and the lounge area was lovely. Would definately recommend and will return here on the night before our flight home.	efficient and fast booking service no problems
John Davis 2006-07-14 until 2006-07-15	Quality Suites Airport Bangkok, Airport - nearby Don Muang We stayed twice - overnight at each end of a 1 week holiday. The hotel was comfortable with spacious suite rooms and an excellent breakfast spread. However, on both stays, the promised pick-up car never materialised until we contacted the hotel by telephone. It then takes only 15 minutes for the van to arrive. I would recommend phoning the hotel while in the baggage hall and establish a specific meeting point (e.g. Information desk). The hotel staff speak good English.	Very smooth and professional.
corinne sukroo 2006-06-13 until 2006-06-14	Quality Suites Airport Bangkok, Airport - nearby Don Muang Ideal for overnight, turn right when you get out of customs for the pick up service. Clean air con. big rooms and as we had a 3.00pm flight to Krabi, the pool was a great relaxer to kill time. Late check out was no prob. Definitely use this hotel again, not to mention the breakfast spread (fantastic) which catered for all and in a pleasant garden setting. You wouldn t think you were so close to the airport.	All went to plan,what you want after a 12 hour flight.
Jason Smith 2006-05-12 until 2006-05-13	Quality Suites Airport Bangkok, Airport - nearby Don Muang Nice hotel, nice restaurant and good staff
Emily 2006-04-29 until 2006-04-30	Quality Suites Airport Bangkok, Airport - nearby Don Muang Hotel was fine for an overnight stop over. Room was very clean and airconditioning good! Breakfast was very satisfactory. I d stay there again for an overnight stop. Bus from the airport was there as stated and had no problems with it getting to the hotel or back to the airport.	no problems at all
Koenitzer Christian 2006-04-18 until 2006-04-19	Quality Suites Airport Bangkok, Airport - nearby Don Muang Good choice if you have just a short overnight in Bangkok. It was difficult to find a taxi which took you from the airport to the hotel. After 3 trys we found one who took us in a Meter Taxi. The hotel is only about 10 Minutes from the airport away in a very quiet area. The taxi driver had a hard time to find it. But thanks to the very good plan on the internet-page of the hotel we found it. Taxi-Fare was BHT 75.-- . They have as well a hourly shuttle bus, but we didn t wanted to wait or search for this bus. The room we got in the hotel was enourmous. 2 adults and 1 child we got a big family room with 3 kingsize bed, and one seperat room with sofa, eatingtable and refrigirator. Very good for families. The food in the Thai-Restaurant of the hotel was good. Next morning we took the complentary shuttle but back to the airport. We do recomand this hotel because it was very quiet (no airplane noise at all) and still close to the airport.	very good
Betsy Mowry 2006-03-02 until 2006-03-03	Quality Suites Airport Bangkok, Airport - nearby Don Muang I was very impressed by this hotel. I expected it to be more of a mid-range accomodation. Staff were professional and friendly. My room was enormous and clean. There was internet access, a pool and an exercise room available. Plus, since my flight out was at 6:00 a.m., the convenience of being close the airport was wonderful. I ve already suggested it to friends.	I love this service. I could send out a number of requests from one location and hear back about availability. Made things much simpler.
Lili Vay 2006-02-18 until 2006-02-19	Quality Suites Airport Bangkok, Airport - nearby Don Muang The hotel was lovely and the staff were very friendly. We booked a junior suite but it got upgrade to a deluxe suite. Unfortunately the air cond in the master room was broken and the sink in the bathroom had a leak. Otherwise the restaurant was quite good too. I will probabaly stay there again.	great
Robert Huntzinger 2006-02-07 until 2006-02-09	Quality Suites Airport Bangkok, Airport - nearby Don Muang Our 2 bedroom suite was available on arrival,however, it was equiped for only 2 people.Reservation was for 4 people ,number (4) was confirmed at check in. It took several calls to get everything stocked.The rooms were clean and comfortable with a little mold seen on one wall.Food was great /transfer to airport on time.
Dana M. Fowlkes 2006-01-09 until 2006-01-10	Quality Suites Airport Bangkok, Airport - nearby Don Muang Okay for price and it is convenient to the airport. The rooms are large, but they are not being well maintained, probably because international flights will move to the new airport this year. The staff is only average in their interest in doing their job.	Fine
Yvan Hutin 2006-01-01 until 2006-01-02	Quality Suites Airport Bangkok, Airport - nearby Don Muang There was no pick up at the airport although it was promised. Had to call the hotel from a booth and beg. Arrogant man at reception dismissed the complaint and said they were busy. Likewise, the so-called airport drop off is in fact an hourly bus, which is much less convenient that what is advertized / promised. Bad for a airport hotel. Arrogant, unhelpful staff at the reception.
Louise Smart 2005-12-30 until 2005-12-31	Quality Suites Airport Bangkok, Airport - nearby Don Muang Hotel near the Airport so would recommened it if you are only needing to stop there for a night before getting a connecting flight etc. Service from Reception was excellent and the room was clean.	Excellent service; would use them again
Thomas Kimber 2005-12-17 until 2005-12-18	Quality Suites Airport Bangkok, Airport - nearby Don Muang I was disappointed to find the hotel overbooked when I arrived. It was very late at night and I had to go to another hotel, even though my room was already reserved and paid for. The other hotel was nearby, but it was still bothersome to have to be transferred to another place.
David Peterson 2005-11-17 until 2005-11-18	Quality Suites Airport Bangkok, Airport - nearby Don Muang Fine hotel and met the purpose of a late night stopover. The transfer was smooth, rooms clean and simple, and breakfast good as well. It was my first time in Bangkok and this hotel did its purpose for stopover. It is close to the airport but far enough so you are not disturbed by air traffic.	Excellent and fast. Be patient for the confirmation emails as they often take over night. Don t be afraid to ask questions in the comments box - they usually are answered well.
Doreen Cunningham 2005-11-13 until 2005-11-14	Quality Suites Airport Bangkok, Airport - nearby Don Muang excellent hotel for overnight stop over or early departures. Friendly staff, good breakfast area; all round a recommended hotel for short term accomodation.	Excellent; definitely recommended, will use in future!
Wettstein Switzerland 2005-08-29 until 2005-08-30	Quality Suites Airport Bangkok, Airport - nearby Don Muang pick up worked, everything great - bathroom was a bit smely. Good roomservice, very friendly staff. Perfect for om e night stopover.
Andrew Marsden 2005-08-02 until 2005-08-03	Quality Suites Airport Bangkok, Airport - nearby Don Muang Functional establishment Food and beverages very expensive by prevailing standards, but happily a wealth of service alternatives are available immmedaitely offsite. After one hours waiting in vain for a pickup at the airport at the advised location, with considerable badgering I was advised to take a taxi which the hotel then reimbursed. The hotel driver does not possess a wrist watch and the return journey also required an intervention to achieve timely delivery.	Flight arrival details requested on making the booking, but thereafter not transposed into any meet and greet service at the airport as might reasonably be expected.
Alec Pleet 2005-06-09 until 2005-06-10	Quality Suites Airport Bangkok, Airport - nearby Don Muang Good value (2200 baht)...good room near airport. I was surprised with how big the room was (more like a big one bedroom apartment)! The hotel is off the beaten path so it was quiet. I took a taxi from the airport and overpaid at 200 baht (still only $5 US and faster) because I didn t want to wait for the shuttle. You can find eager taxis without the wait at arrivals . I took the hotel shuttle back to the airport though. The breakfast was fine. Not where I d base my vacation but for a pre/post flight overnight it was much nicer than I d expected. A/C worked fine. I ve spent over 100 hotel nights in thailand this year...this hotel is fine for its purpose.	always smooth...
Craig Headman 2005-05-17 until 2005-05-18	Quality Suites Airport Bangkok, Airport - nearby Don Muang adequate, but basic. But you are only there for the night to be close to the airport. The restaurant is only so-so, at least for Western food.	Great as always
Aaron Glazer 2005-05-04 until 2005-05-05	Quality Suites Airport Bangkok, Airport - nearby Don Muang Very friendly service; gigantic room (we have two rooms plus a living room. Bathroom is grungy, but for the price, it was perfectly acceptable.	Quick service, although the 5-6 confirmation emails seemed excessive.
Barry Evans 2005-04-01 until 2005-04-02	Quality Suites Airport Bangkok, Airport - nearby Don Muang Nice large suite with everything I needed.	As usual,very efficient and fast.
Roger Gray 2005-03-13 until 2005-03-14	Quality Suites Airport Bangkok, Airport - nearby Don Muang Close to BKK Airport in a hard to find back street. The bedroom was a reasonable size, clean and the all important a/c worked well. The staff were friendly and efficient. The restuarant offered good food at a reasonable price. Breakfast offered a limited selection - but it was 5:30 am to be fair.....	First class
Jan-Erik o Lena Grahn 2005-03-08 until 2005-03-09	Quality Suites Airport Bangkok, Airport - nearby Don Muang For the price its the best hotel near the airport..breakfast was also included and very good The restuarant offered good food at a reasonable price. The airport shuttle service vas very good.	First class
Steve Litke 2005-02-08 until 2005-02-09	Quality Suites Airport Bangkok, Airport - nearby Don Muang For the price its the best hotel near the airport..breakfast was also included and good	I use sawadee whenever I can
Jean-Pierre Viau 2005-01-23 until 2005-01-24	Quality Suites Airport Bangkok, Airport - nearby Don Muang Even if there was a delay of over 2 hours with my flight, people from the hotel were waiting for me at the airport.At midnight, after a long flight it is important to rely on people that will be there to help you. The hotel has age but is very clean and the staff will be behind you to answer any request. The price is good and within a few minutes from the airport.	The online reservation service respected all conditions of their contract and I would again do business with them.
Owen Wilson -Benn 2004-11-23 until 2004-11-25	Quality Suites Airport Bangkok, Airport - nearby Don Muang very good service, very good rooms will book again	goood good
Ronny Baute 2004-11-18 until 2004-11-19	Quality Suites Airport Bangkok, Airport - nearby Don Muang Nice hotel at the airport; large living and very large bedroom with 2 double beds. Good breakfast. Good service. Better use the airport shuttle service because taxi drivers are not happy to drive the short distance to the hotel.	Good service; fast reply and correct handling of the reservation.
Jeff Triebelhorn 2004-11-10 until 2004-11-11	Quality Suites Airport Bangkok, Airport - nearby Don Muang Pretty much what I expected for an airport hotel. Nothing special, look at earlier posts. one thing, it s easier to get a cab to the hotel and take their shuttle back. some people waited over 2 hours to take the hotel shuttle to the hotel. Taxi cost about 200 BHT .... if the meter is broken	Good!
Kaooni Sablan 2004-10-24 until 2004-10-25	Quality Suites Airport Bangkok, Airport - nearby Don Muang Hotel was not what was pictured on the web. Maybe photos are from when the place opened, more than 10 years prior? Can t say I hated the place. The adjoining bedroom in the suite would be perfect for a porn shoot: well-lit, large, mirrors on the armoire doors, 2 decent-sized double beds, nice-sized tub. Cheezy tile on the floor, but furnishings were decent for Thailand (3 star quality in Thailand is not as good as it is back home). Seemed a bit spendy for a night in Bangkok in a 3-star, but it also included a very early-morning drop off at the airport, which was necessary, since the hotel is not located on a major street with taxis and it s too far to walk in the middle of the night/early morning. One complaint: room was on 4th floor, near the swimming pool and it was considerably loud as windows were left open all over the hotel. Internet pictures need updating, but this is still an okay place to stay on the night before your flight out.	Booking service worked fast and efficiently, but they need to focus on updating the hotel pictures for the sake of accuracy. People will complain less if they know what they re getting in to. Thailand would get a lot further with Westerners if they were honest, rather than shady in their dealings. Honesty breeds good word among your clientele.
Susan Dingeman 2004-10-21 until 2004-10-22	Quality Suites Airport Bangkok, Airport - nearby Don Muang We loved the hotel--rooms very spacious, service was excellent and the best was the proximity to the airport.	The only comment is that I would ve liked the confirmation to have been quicker. Our access to email in our hotel in Phuket was slow and very difficult to check back to see if hotel was confirmed. When we arrived at the Quality Suites they had received confirmation for 1 out of the 3 rooms we wanted to book.
Carl Michael Moss 2004-09-11 until 2004-09-12	Quality Suites Airport Bangkok, Airport - nearby Don Muang Pleasant hotel room. Excellent service.
Peter Gould 2004-04-11 until 2004-04-12	Quality Suites Airport Bangkok, Airport - nearby Don Muang This hotel is within 10 minutes from and provides shuttle service to the Airport. It is a very nice hotel, but they need to keep up the maintenance. The suites were large enough but musty. Nice pool and new exercise equipment.	A timely and efficient service that I will use again.
Thomas Coduto 2004-03-25 until 2004-03-26	Quality Suites Airport Bangkok, Airport - nearby Don Muang This was quite possibly the filthiest and dirtiest hotel I have ever stayed in. The furniture was so stained that it was worse than what I see people throw away and the smell was awful. It was such a mess that I slept in my clothes for fear of catching something. Thank God it was only for one night on a layover in Bangkok. I would never return or reccommend this place to anyone I know.
Barry Evans 2004-03-22 until 2004-03-23	Quality Suites Airport Bangkok, Airport - nearby Don Muang Good rooms with seperate living area and balcony. Nice and close to the airport without all the airport noise. Worth the stopover.	As usual ...great booking service!
Steven Babcock 2004-03-09 until 2004-03-10	Quality Suites Airport Bangkok, Airport - nearby Don Muang Good hotel close to the airport. Rooms are well appointed and service is good. Carpet was a little worn, hotel could use a remodeling in the near future. I would recommend this hotel if you need to get on a very early morning flight.	Very good