4.8
Period of the stay : Jul 29, 2009
About the hotel:
A great location overlooking a beautiful bay. It is popular and the bay was crowded with day trippers during the day.If your room is in the main block, be warned that the walls are very thin, you can hear conversations through the walls, hear footsteps, furniture moving, and if the next room is smoking your room will fill up with smoke. We had to move once because of this. We were conscious of keeping our children as quiet as possible because of the noise level. Unfortunately the grumpy Dive instructors, who run occasional classes during the day at the bottom of the building, still found fault with our best efforts and regularly hurled insults and abuse at us so other guests could hear. This was greatly upsetting for all of our family.
About the reservation service:
Fine, no problem
-/-
Period of the stay : Jul 14, 2009
About the hotel:
неплохой робинзоновский отель. Живешь на отшибе, вокруг лес, в море коралловые джунгли, несметное число разных рыб, красота!
Есть номера, которые обозначены как seaview, так вот, это наглая ложь, это крошечные комнатки без окон!!! Так что имейте это в виду и ни в коем случае их не бронируйте, жить там - испортить себе отдых, все-равно будете доплачивать за бунгало.
About the reservation service:
все ОК
-/-
Period of the stay : Apr 28, 2009
About the hotel:
The view is NO.1, it was a pity that we only stay 1 night.
Snorkelling there was wonderful.
About the reservation service:
very kindly considerate service ,respond quickly
-/-
Period of the stay : Apr 27, 2009
About the hotel:
Muong bay has woderful sea view and plenty of fish. If you travel to Koh Tao, you should have a look at Muong bay. Although there is no clean water and electricity in the daylight,Ao Muong Resort & Diving is a simple place to live. The staff of resort are kind and the cooking is real Thailand style.
About the reservation service:
-/-
Period of the stay : Apr 13, 2009
About the hotel:
Transportation to and from the hotel is poorly managed, to phrase it nicely. We had arranged for a 11.30am pick up from Mae Haad Pier, after 3 phone calls we were finally picked up at 12.30. Worst part was after arriving 1hr late they wanted us to wait for other people. The hour wait would not have been a big deal if they had kindly informed us before hand so we didn t have to sit in the sun waiting for a boat which was clearly not coming in 15mins.
After that experience we thought we d confirm our boat back the day before. It printed clearly on the wall in the accommodation to confirm with the manager if you would like to be on the 1pm boat. We did this and were assured of the time. We arrived at 12.45 and waited for out boat. We were told it had just left Mae Haad Pier. We waited patiently till 1.30pm, still no boat. Spoke with the manager and told them we had a connecting ferry to catch at 2pm. He wanted our seats for lunch guest so told us to wait by the beach. He said by the time we got to the beach the boat would be there. Obviously this never happened. At 2.10 our boat arrived. We got back to Mae Haad Pier ran to the check in counter and just managed to get on the boat. Literally the last ones on.
Ao Muong Resort, is totally isolated. Only accessible by boat. As the only passage in/out is controlled by the resort, you re basically at their mercy. Just keep this in mind if you are planning to go there. Even with clear communication and pre-emptive planning, the resort still manages to stuff up.
Aside from the transportation problems, the accommodation is lovely (a/c did cut out for 1hr during the night...could be a once off). Very warm compared to the south as there s not much wind. Snorkelling is fantastic, but either go early in the morning or late in the evening. As boats come with other snorkellers during the day. Staff are lovely and friendly, only 1 restaurant there.
About the reservation service:
Poor. After 3 calls to get picked up, you would have expected Sawadee to be proactive and ensure we did get picked up. But all they did each time we called was to say we ve spoken to the resort and they are on their way. As the company who takes my money, I would expect them to ensure I got to the destination at a minimum.
-/-
Period of the stay : Aug 19, 2008
About the hotel:
The location of this place is truly paradice! Since it is a bit far from the crowded beaches you have to come here by boat since there is no road! But that s fine! The rooms are quite OK and since I know this place will do some reparations I really recommend it. The place needs some renovations but it has SOOO much potential! The food is good and quite cheap but be aware that there is only one restaurant for food in the surrounding. No network for cell phones et.c. We will for sure come back whenever we return to Thailand!
We came to Thailand for diving but snorkeling at this place was far better than the diving.
Negative: The private beach is pretty small and there is no pool. There are always boats coming in overcrowding the beach with divers et.c.
About the reservation service:
-/-
Period of the stay : Aug 17, 2008
About the hotel:
We were travelling with two children 9 and 12 and looking for a quiet location with the best snorkelling. Au Muong is in a great location for snorkelling with a small sandy beach making entry to the sea easy and safe, so we were not disappointed from this. We expected the resort to be fairly simple due to fairly remote location but felt it was run down, many of the steep wooden steps leading up from the beach were broken and could be really quite dangerous, litter left by the many visitors to the beach during the day was left at a particular point on the edge of the beach but staff did not move it so it spite of people s efforts it would easy re enter the sea. Service at the restaurant was quick and friendly but the quality of the food was very basic and our room was adequate but expensive for what it was. We enjoyed our stay here but feel the owners of Au Muong could put a bit more effort in maintaining the resort to offer better value for money.
About the reservation service:
Quick and efficient
-/-
Period of the stay : Aug 10, 2008
About the hotel:
My friend and I only stayed at Au Moung for 1 night. But the beautiful view and nice clerk is more than suprise and satisfy.Ao Moung gave us home feeling, mango bay knock our hearts deeply. Hope we can be back someday early in future!
About the reservation service:
perfect!
-/-
Period of the stay : Aug 08, 2008
About the hotel:
Location is magnificent but hotel leaves a lot to be desired for the price. The bay is amazingly beautiful, which is why it is assaulted every day by hordes of diving and snorkelling day-trippers. If you want to do diving or snorkelling on Koh Tao, they will take you to this bay, that s where everybody goes. So it gets very busy during the day. It s magical early in the morning or late in the evening when everybody has left (clear water, coral, fish). The hotel however is nothing special, service is none existent and the whole place seems to be run by a surly teenager in a baseball cap who does absolutely nothing all day. This is definitely NOT luxury by any means. There will be no flowers on your pillow or umbrellas in your drink, to say the least. We asked for a superior luxury room which means we were on the front apartment block and we had a breath-taking view of the bay. This is the only reason why we stayed with some reservation. Some rooms have no view at all. The room is basic and descent, not special by any standards and getting old. You expect a lot more for your money in Thailand. The individual bungalows are further into the trees and hence don t have the amazing view, in which case why stay there at all? Quite a few visitors stayed one night only and decided to go somewhere else, understandably. It is isolated, cut off from the rest of the island, not necessarily a bad thing. There is a decent restaurant with good Thai food and 2 very friendly and smiley staff who made up for the total lack of customer service otherwise. The place could be and should be sensational, but it is run on the cheap by people without a clue. The location is priceless (a snorkelling paradise) the hotel is disappointing, basic and comparatively very expensive for Thailand. Know what you are paying for!
About the reservation service:
Good service, quick, reliable and secure.
-/-
Period of the stay : Jun 06, 2008
About the hotel:
I am writing this review back in Singapore. Ao Muong Resort is very close to paradise or heaven. The water there is so clear that you can do snookering right near the beach. There are many corals, which attracts many various types of fishes. Personally, I love it so much! I ve also been to Koh Nanyuan island from Ao Muong Resort. Compared with Koh Nanyuan, Mango bay is much better in terms of diving and snookering, because there seems to be more fishes in Mango Bay. The Ao Muong Resort boss is so nice and kind! Food is also very nice! Tom Yum soup is really delicious. Very miss it...
About the reservation service:
very quick response. good service!
[Sawadee.com]
[Koh Tao info]
[Koh Tao hotels]
