
6.0
Period of the stay : Oct 19, 2009
About the hotel:
A little problem checking in - we had made the reservation on line enroute and were not able to print the Sawadee online voucher - this seemed a problem to our front desk person - we felt like we had to argue that we had a reservation - until management were called - not a good first impression! This looks like an fine older property but has been kept up well - and they offer excellent pricing - can be noisy if a big group is there when you are there - as we were - since the meeting/dance rooms are close to the rooms - unlike many resorts here there was no security at the gate
About the reservation service:
Suggest you might need better communication with this property since guests may book enroute - or suggest to the property a system to get their on line booking information to the front desk.

6.6
Period of the stay : Sep 19, 2009
About the hotel:
This was our second time at this hotel, very peaceful, quiet and not far from the city at all.
Staff hardly speaks English, but very helpful. Rooms very nice and clean, bathrooms need a renovation soon.
About the reservation service:
Excellent as usual

9.4
Period of the stay : Jul 28, 2009
About the hotel:
everything s perfect can t find my word to explain this little paradise!!!!
service really good ; room perfect and all around the hotel is really quiet and beautiful
but you need a car because it s a little bit far from the center of the city
About the reservation service:
perfect reservation booking

8.6
Period of the stay : Jul 25, 2009
About the hotel:
I am happy during stay in there.
It s clean and comfortable.
I hope that I will back here again if I have a chance and time.
About the reservation service:
IT s good!

-/-
Period of the stay : Jun 02, 2009
About the hotel:
This hotel is just fabulous with a view and river location to die for. It s set about 15 minutes drive outside of Kachanaburi town, so you have to take that into account when booking, but it is worth every second of the drive.
The hotel rooms are quite basic but lovely, although we were slightly dissapointed with the bathroom - our shower didn t work properly during one of the evenings - and the bathroom itself was more basic then we d have hoped. Having said that, it really didn t matter and we loved the room.
The service in the hotel and hotel restaurant is exceptional although we were less impressed with the food - we did stay out of season, so some of the food wasn t available, but our food wasn t as nice as restaurants outside of the hotel and it was obviously more expensive.
We would definitely come back to this hotel but perhaps in high season when there are a few more people around to give it more of an atmosphere.
About the reservation service:
The booking service was just fantastic - we booked about 3 hotels through Sawadee.com and had no problems at all and the correspondence was really quick and helpful. Would definitely book with Sawadee.com again.

-/-
Period of the stay : Apr 26, 2009
About the hotel:
We really enjoyed our stay here. The hotel is lovely, very quiet. We stayed here at the end of April, so we were the only people in the pool at times. Very nice would def go back. Mr Lec the taxi driver was fab too.
About the reservation service:
Excellent, easy to do, and all enquiries were dealt with efficiently.

-/-
Period of the stay : Apr 26, 2009
About the hotel:
Fabulous hotel, thoroughly enjoyed our stay! We paid extra to have a river view suite,well worth the money!! Lovely people. The food not that great, but restaurant on river Kwai is lovely, however the floating restaurant is awful for food so do not eat there.
About the reservation service:
excellent, easy!

-/-
Period of the stay : Mar 19, 2009
About the hotel:
Hmmmm...first...the hotel is off the beaten track. Second....that doesn t matter, if you use it for one or two nights. Breakfast is not bad, prices in restaurant are okay and the food tasted good.
There where daily-seminars with many asian people, but not noisy. In the evening there where more european/asian guests, but also not noisy.
We used the clean pool and the deckchairs all alone...only in the evening, when the other guests arrived at the hotel, maybe two or three persons where in the pool....
The rooms are ok and clean, the bed cosy. The balcony is nice, with a secluded spot to sit on....
The bathroom is the only one, we have to criticise, because the wash-hand basin is incorrect mounted, and if you use it, you can also wash your feet at the same time, and we think, that the guest in the bathroom under ours could wash their hair with our water....
The garden is nice and the property is big enough, to take a walk on it...there are some holiday homes...very nice...
The staff was very friendly and the chambermaids very complaisant if we needed something.
We can recommend the hotel if you will have one or two quiet and lazy days, but there is almost nothing around. On the backside is the river and accross the street is a little shop, where you can buy beverages and food if you need.......
About the reservation service:
Easy to use, but sometimes I needed a dictionary.

-/-
Period of the stay : Feb 26, 2009
About the hotel:
Overall, our stay at Royal Riverkwai was nice. The hotel is not in the centre of town but it was fun as we got to rent a scooter and make our own way around. Taxis are hard to come by in Kanchanaburi so I highly reccommend a scooter. The room itself was nice. The bathroom however leaked. They provided a tv channel with just movies streamed from a computer. Buffet breakfast was provided and there was plenty of nice food. You had a choice of Asian and Western breakfasts. Staff were nice, although it pays to learn a bit of Thai whilst you re here. Make your bookings for tours whilst your here, Royal Rivwer Kwia is more then happy to help you. You even save yourself some bahts! Try not to book tours from Westerners as Thais are normally exploited in these businesses.
About the reservation service:
I booked online and it was a simple process.

-/-
Period of the stay : Feb 02, 2009
About the hotel:
It is a nice alternativ to the big caos in Bangkok. The hotel is a beautiful place to relax, with a nice pool and the possibility to have dinner directly on the river kwai.
It is about 8 km away from the city center, so a very calm place for relaxing, but not for those, who want to walk to the city by foot. Staff is courteous and rooms are clean.
About the reservation service:
Easy to book, confirmation about reservation within 24 hours.